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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Pizza
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout, Wheelchair Accessible, Reservations
Reviews (19)
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19 results
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6
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LanguageEnglish
Traveler rating
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6
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Reviewed August 8, 2019 via mobile

Hadn't ordered from here in a couple of years but after a friend had recommended the highlander rolls. The subs were good amd so we're the highlander rolls. The people working were friendly and I would order again.

Date of visit: August 2019
Helpful?
Reviewed May 10, 2019

How is it possible to offer delivery and have it take as long as it does. Not only does it take forever but the drivers always have a problem finding you, like Google doesnt work or something.

Date of visit: May 2019
Helpful?
Reviewed January 23, 2019 via mobile

So I placed a order for delivery , and asked what sub specials was offered the manager said sub with fries either 8 or 12 inch . So I ordered which was two 12 inch subs the way I wanted without the fries . My...order gets here and OF COURSE it's WRONG !!! so I called and politely told him the problem . He gets rude and says he heard me say specifically 8 inch knowing I did not ask for it . So disputing this for about 10 minutes he gets loud and rude and I ask for another manager. He says he is the only one . I ask for corporate number and he rudely says DON'T ORDER FROM HERE ANYMORE 😡 AND HE HANGS UP ON ME. I will not be sending anymore service to this establishment . And will remove all menus from friends and relatives establishments. He is by far the rudest damn business man I have come across when ordering !. The audacity of this man. NOT GOOD FOR BUSINESS SIR. Lost a loyal customer . I have found his name to be Mohamed Mahmoud . So be careful when ordering from HIGHLANDER PIZZA IN RADFORD.More

Date of visit: January 2019
Helpful?1  
Reviewed September 27, 2018

I've ordered from Highlander Pizza for carryout, and found their pizza quite good. So tonight I ordered for delivery. My order was processed at 8:35 p.m. At 10:00 I called and was told they were really busy, but the orders were out for delivery. At...10:30, just as I was going to call and ask to cancel the order, the driver drove up (note: I live about 2.5 miles from the shop). The driver was sort of apologetic, but quickly handed me the box and ran back to his car. The pizza was lukewarm and the crust was soggy. I would really like to support our local businesses, but I won't be ordering for delivery from this business again.More

Date of visit: September 2018
Helpful?
Reviewed April 20, 2018 via mobile

I placed a order online at 11:30 pm said food would be delivered by 1230am needless to say 2 am comes around still no food.After calling the store several times we was advised to call the manager at home he was nice and gave us...a discount told us to call the store back and let them know. Needless to say I called the store back just to find out I had to wait another hour on our food and of course it didn’t come within 45 min to a hour like I was told on the phone another 1hr and a half before they arrived and brought one correct item and the other item was incorrect..... 5 hrs wait time and the order was incorrect.... y’all need to get it together worse service EVER.....More

Date of visit: April 2018
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Reviewed February 15, 2018 via mobile

food took over an hour to receive. I asked in 3 separate spots on the order form for ranch and did not get any. I called the store and the girl on the phone just said that she would "talk to the driver and let...him know" insinuating that the driver would bring us our ranch. The driver was very rude and basically threw our food at us. Had I known this was the service I was going to get, I would have never ordered from them. I am extremely disappointed with them and their service. Definitely will not order from them anymore.More

Date of visit: February 2018
Helpful?
Reviewed May 8, 2017 via mobile

Even though there are more negative views, I have always wanted to try a pizza cone from Highlander Pizza. My son has been at RU for the past 3 years, but I never timed it right to stop by the restaurant. It wasn't busy mid-afternoon....Friendly staff. I thoroughly enjoyed my pepperoni and sausage cone!! Plan to stop by one last time this summer before my son moves.More

Date of visit: May 2017
Helpful?
Reviewed April 5, 2017 via mobile

Dishonest business; I tried to order food and it never came...I called the business and was told that the driver called my number and was told nobody ordered food...then the story changed to them calling multiple times...both were lies. They would not remake my food...for me or give me credit to use in the future!! I tried to give them an opportunity to give appropriate customer service, but they hung up on me!More

Date of visit: April 2017
Helpful?
Reviewed August 2, 2016 via mobile

Used their delivery...Food took over an hour to be delivered, when I called to check they said hotel was pretty far away but I wasn't told that when I called, was told 40 minutes. Food was not good..my youngest daughters chicken tenders were over fried...and chewy, the spaghetti with tomato sauce was super dry. The cheesesteak came smashed flat like a Flatbread. Wouldn't order again.More

Date of visit: August 2016
Helpful?
Reviewed July 29, 2016

OK, it looks like a fast food joint next to the highway, near Radford University campus. It's a favorite of students for a reason. Big pizza, big flavor, not a lot of dough (hehe). Simple and great.

Date of visit: July 2016
Helpful?
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