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Reviewed July 21, 2021

Time and time again, we have issues with our orders. Missing or incorrect items and crappy customer service skills.

Date of visit: July 2021
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Reviewed February 6, 2021

My first visit to Dunkin since they've been in Powhatan. Not too impressed. I wanted an eclair as shown on menu. The girl kept saying "Boston Creme". I said no, an eclair. "Boston Creme"! After she reiterated Boston Creme 3 times I asked her if...she was meaning a donut or an eclair?? She said a donut with custard filling. Whatever, ok I will settle for that. Both girls working there seemed like they did not want to be there. No prices on donuts and girl did not seem to have an answer. Ok, whatever, just give me the donuts. I probably will not go back. Don't eat a lot of donuts anyway, just wanted to try it for a treat, but not impressed.More

Date of visit: February 2021
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Reviewed June 10, 2020

Product good but the staff is not trained well as they have no customer service skill NO staff members wearing mask or gloves. For my safety I Will not go back until pandemic is over

Date of visit: June 2020
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Reviewed October 26, 2019 via mobile

We visited this morning and the disturbing thing was a fly in the display case. I told one of the employees and he acted as if he wasn't concerned. I said it again and the tray where the fly was, was finally removed. The employees...really need to be better about flys in the display cases. The apple fritter was delicious as was the lemon filled donut. Lots of employees working so line moved along quickly.More

Date of visit: October 2019
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Reviewed August 18, 2019

Powhatan finally has a Dunkin Donuts! Just opened last week. Great donuts and coffee as well as breakfast sandwiches. Easy to get to, friendly and quick staff. Great addition to our county.

Date of visit: August 2019
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