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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Seafood, Fast Food
Meals
Lunch, Dinner
FEATURES
Takeout, Wheelchair Accessible, Seating
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features, about
Reviews (17)
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17 results
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8
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4
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2
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LanguageEnglish
Traveler rating
8
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4
2
2
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Reviewed June 12, 2021

It was clearly seen that the girl was not going to wait on us. She ignored the fact I told her I could not stand for a long period of time being a Diabetic i needed something to eat right now. I told her 3...times. She kept waiting on drive thru customers. All she had to do was walk over and take our order 2 # 1's one with a Coke and one with a Sweet Ice Tea.. She was not going to wait on us. So I called her out on it., I worked in Fast Food when I was younger..... This girl has no idea how to do the job. While waiting for a drive order to be prepared she could have taken our order... I was there last Friday decided to give a 2nd chance, but she is failing as a good employee. LJS is losing customers mighty fast 2 cars in parking lot were from out of state No locals there. be closing permantly soon.More

Date of visit: June 2021
Helpful?
Reviewed November 13, 2020

My boyfriend and I recently went to the A&W restraunt in Kimball, TN. We were greeted by Logan in the drive-thru. He was excellent! He was very sweet and patient with us. He was very enthusiastic and a wonderful person to talk to. Would go...back just for the service!More

Date of visit: November 2020
Helpful?
Reviewed July 29, 2019

After a long weekend north of there, this was one of the choices in South Pittsburg on the way home. We hadn't had LJS in awhile, so we chose it over Cracker Barrel, Taco Bell and the few other choices available at that exit. First,...the front door stuck, leaving us feeling like the doors were locked. We finally got in, and ordered our food at 6pm exactly. The only reason I noticed that time, is bec after it seemed like too long, I looked at my watch and then looked at the receipt to find we'd already been waiting 15 min for our food. I went up to the counter with a smile, and my best Dale Carnegie attitude, and pointed out to the same girl who took our order that we had already waited 15 min for our food and when would it be ready. She was literally dumbfounded, and just looked at me with nothing to say. No apology, no explanation. She kept looking at the kitchen and their order board and then me, as if looking was going to fix it. I told her this was unacceptable. Again, no response. I inquired if a manager was there. Yes. Could I speak to him please? She went to retrieve the manager - another 20-something (if that). With no expression on his face, I mentioned to him that it was now 18 min since we'd ordered our food and where was it? (same Dale Carnegie attitude). He said they were short on fryers and that the order was cooking and it would surely be hot. That's so ridiculous! No apology. We would have accepted ANYthing like "Sorry, ma'am that you are having to wait so long. How can I make it up to you? How about this or that?" It was only AFTER I mentioned that this was unacceptable that he offered something... an extra piece of fish... Another 4 minutes later, (22 min in all) someone brought the food to our table. We noticed that everyone was waiting a long time for their orders, and even saw one or two people have to go back bec of an error in their order. Maybe these folks are used to this kind of ineptness and lack of service. We are not. it's a guarantee that we will NEVER be back to this LJS and we wonder about other stores now. it was a horrible experience.More

Date of visit: July 2019
Helpful?
Reviewed April 5, 2019

This restaurant has both A&W and Long John Silver's food. We had Long John Silver's food and were amazed. Everything we ordered was cooked exactly right. We eat at many different Long John Silver's and normally something is over cooked by a little. This location...was just great.More

Date of visit: April 2019
Helpful?
Reviewed January 30, 2019

The restaurant was not busy, however the table were not clean off and there was not toilet paper in the bathroom. Staff seems more interested in talking then taking care of customers.

Date of visit: December 2018
Helpful?1  
Reviewed August 6, 2018 via mobile

My husband took me here,walking distance from our hotel and the food was okay,my husband had a hamburger and he said that it was okay,it was kinda pricey for the size..and they had a good chicken tenders thought and fried Okra..

Date of visit: August 2018
Helpful?1  
Reviewed March 24, 2018 via mobile

We stopped here on a day trip from Murfreesboro to the Chattanooga aquarium because I saw the billboard on the interstate and both of our locations have closed. The cashier was nice and friendly although I didn’t get her name and the food was yummy...just like I remembered As it’s been years since I ate at long john silvers. No complaints at all food was great and yummy.More

Date of visit: March 2018
Helpful?
Reviewed December 20, 2017

Going here, you can either get A&W or Long John's Silvers food. This is great when eating with kids and all they seem to want is a burger....so having options is nice! It's always been fresh & hot when I've been there. Everyone is really...friendly as well!More

Date of visit: December 2017
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Reviewed December 11, 2017

This place had average food but was slow service. Took way too long to be concidered fast food. They could use some help with the cleaning around here also.

Date of visit: November 2017
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Reviewed November 5, 2017 via mobile

The same price as Captain D's, more or less, with less quality. Building is obviously quite old and long overdue for a remodeling. Really, just go to Captain D's for a better experience.

Date of visit: November 2017
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Frequently Asked Questions about A&W Restaurant

Yes, A&W Restaurant offers takeout services.

A&W Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 3.5
  • Value: 4