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Earlier today I popped in for my usual cappuccino coffee. This was delivered completely flat – no foam whatsoever on top. I politely spoke to one of the servers and she had a word with the guy there (about 12.25 pm) and she returned with...More
After waiting for a seat, my family and I ordered our food. My brother's food was a tiny portioned lukewarm english breakfast meal but it was sad to say that he had the best meal out of all us. My sister and my meal took...More
Date of visit: April 2019
Thank Deja D
CaffeDellaTerra, Manager at Caffe Della Terra, responded to this reviewResponded April 20, 2019
Sorry, But we don't recognise this person or complaint. Because nothing was reported yesterday.
We found this very offensive :(
Therefore, we request you to give us more details or remove this feedback ASAP.
My partner and I had lunch at Caffe della Terra today. Staff greeted us and we were given the menu and sat at our table. However they did not come to get our order, and after a while we realized that you must order at...More
Rubbish service, rude employee's. And waited over 10 mins just for a americano and it was quite in the cafe, plus coffee was a little cold. Will not be going again.More
Date of visit: February 2019
CaffeDellaTerra, Manager at Caffe Della Terra, responded to this reviewResponded February 5, 2019
We are extremely sorry for this :(
Our team was stuck with unexpected internet glitch, therefore, we were unable to get any kind of order printings on that day. Sorry, but It was a totally unexpected situation to deal with.
We do value your feedback...More
My husband and I called into this place about 1.00pm today 9th October. The toasted teacake had very little fruit and no flavour and my husband's cheese and bacon toasted sandwich tasted like plastic with lumpy bits, he told me. Most unpleasant.
I visited the...More
Date of visit: October 2018
2 Thank Barbjmo
CaffeDellaTerra, Manager at Caffe Della Terra, responded to this reviewResponded October 10, 2018
We are extremely sorry to hear about your unpleasant experience at our cafe :(
We will definitely investigate this matter and get those mentioned things sorted ASAP. This is not what we have been so far. Therefore, we will issue warnings to the...More
This is a really good spot right in the entry of Mercury Gardens, I have visited around 8 times and always got the same feeling. Look like people never have work before.
This last time we sat in the empty place next to another couple...More
Came here for lunch with friends. They had a good selection of sandwiches on offer as well as pasta and some gluten-free options. The only slight issue is the ordering system but otherwise an excellent place to come for lunch or for coffee.
The food and sandwiches are very good and much better than costa as is the food. The only bit they really need to improve is ordering there seems to be a lack of English so this can be difficult as it seems unorganised and you...More
The staff in this cafe are always helpful, they have a good selection of food, I like their toasted sarnies & the pasta (cooked to order), their cakes are good too. Handy place to eat at when in Romford.