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The Rustic Arms

Certificate of Excellence
$$
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7 Long Lane | Ackworth, Pontefract WF77EZ, England
+44 1977 705673
Website
Today
12:00 pm - 12:00 am
Closed now
All hours
Hours:
Sun - Sat 12:00 pm - 12:00 am
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168 Reviews from our TripAdvisor Community

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Showing 168: English reviews
South Yorkshire, United Kingdom
Level Contributor
21 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Thought we would give this quaint little place a try. Staff all friendly, very attentive. Nice meal's, but bit miffed as everything we fancied from the menu was out of stock due to the menu being changed the following day. Lamb chump was beautiful, but hubby had the chicken burger and chips. He commented how the burger was a bit... More 

Helpful?
Thank J500
Caroline F, Owner at The Rustic Arms, responded to this review

Hi Thank you for your review, We are sorry you husband wasn't keen on the ships. Our Chefs do look at reviews and will take this on board. So sorry that we where out of stock, we had a very busy weekend and as it is fresh food we only get so much per day. Our butcher delivers everyday and... More 

Wakefield, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very welcoming, courteous, polite and helpful staff. Great food and, well kept real ales (Black Sheep). A regular haunt of ours and, well worth a trip. Lovely gardens with play areas for children and chickens and rabbits wandering about the grounds. With fishing lakes nearby, it's quite a peaceful and tranquil spot.

Helpful?
Thank Flewolfece
Caroline F, Owner at The Rustic Arms, responded to this review

Hi, Thank you for your kind review, We are pleased you enjoyed your time with us, and hope you will visit us again. Caroline More 

Leeds, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Saw the sign for this pub and thought we would give it a go. It was lovely. The grounds are amazing. The staff are friendly and the food great.

Helpful?
Thank ls57
Caroline F, Owner at The Rustic Arms, responded to this review

Hi, Thank you for finding us so glad you enjoyed your time with. Thank you also for your review we hope you call again More 

Leeds
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I called here today for a little celebration. The staff were very friendly & helpful. We both enjoyed our meals and sitting out in the beautiful garden was just perfect. The Yorkshire pudding was missing off my dinner but we shared a joke about the chef not being from Yorkshire. This did not spoil my meal and... More 

Helpful?
Thank Mrsb007Leeds
Caroline F, Owner at The Rustic Arms, responded to this review

Hi, Thank you for your kind review. It is lovely to sit in the gardens when the weather permits. We are so pleased you enjoyed your food, sorry about the Yorkshire pudding, you are wright our chef isn't from Yorkshire that tickled us too. we do hope you will call again. Thank you. More 

Bradford, United Kingdom
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I cannot believe the rubbish we have just been served. Boiled red cabbage. Boiled leeks and Boiled potatoes. All clearly from a heated hotplate with a piece of shocking pork. I don't mind wasting 40.00 but I went to check the standards for a large function we were going to book. Yuk yuk yuk. Your loss

Helpful?
1 Thank slater2xx
Caroline F, Owner at The Rustic Arms, responded to this review

Hi, Thank you for your review. We are sorry you did not enjoy your meal. Our Meals are cooked to order and if you had mentioned this to a waitress this would of been dealt with. Our vegetables are fresh and delivered four times a week, also our butchers deliver daily. Thank you again. More 

Pontefract, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This place is one of the best pubs I know to visit when the sun is out. A huge well kept beer garden that is surrounded by a fishing pond & dog friendly. The staff are all great. The food is beautiful. I highly recommend their Sunday carvery, but their pub menu any other time is also perfect. Very much... More 

Helpful?
Thank JaseDean
Caroline F, Owner at The Rustic Arms, responded to this review

Thank you jade dean for your review. Thank you for spending time with us so pleased you enjoy your selves please do visit us again so pleased you enjoyed your food. Thank you so much for your kind review. More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

We visited the Rustic Arms today and we're told we would be able to order foot at 5pm. At 5.10 I was rudely told by a barmaid that I'd have to wait and she would come outside to find me as she was busy! We waited until 5.20 and finally the chef told the barman to take my order. At... More 

Helpful?
1 Thank Claire S
Caroline F, Owner at The Rustic Arms, responded to this review

Hi Thank you for your comments. The day in question was a really busy day and we usually do start taking orders at 5 pm once the Kitchen has been cleaned down and change for service from Sunday Carvey. One this day we had a late finish on Carvery so to take orders for evening had been put on hold... More 

Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The food was ok but we could hardly see it the lighting was so dim. Sorry guys you really need to up your game if you want to compete in the locality especially as most people come by car as the lack of pavements and darker nights meant we decided not to walk. Ok if you are a walker or... More 

Helpful?
Thank Lynne B
Caroline F, Owner at The Rustic Arms, responded to this review

Hi thank you for your comments. We have put this to the local council. I'm afraid they have not yet decided if we will get extra lighting on the country lanes. Maybe if more people that lived in the area asked they might consider. Thank you again. More 

Leeds, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 12, 2016 via mobile

I don't think you could get better service, better food or a better atmosphere. Owners always really friendly. We've been here for meals, Sunday lunch & just drinks and ALWAYS enjoyed it.

Helpful?
Thank emilyjf95
Caroline F, Owner at The Rustic Arms, responded to this review

Thank you very much for your kind comment. We always try to do our very best and when we get reviews like yours we know that we must be doing something right. Thank you again and hope to see you again soon More 

Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 3, 2016 via mobile

The building is in a lovely spot. Unfortunately the good stuff for me ends there. Lots of children, which is great for families, unfortunately I don't like trying to have a nice meal with my partner with kids running around. The pub section is just that, a pub section and is not separate from the dinning room. I can only... More 

Helpful?
Thank Vince M
Caroline F, Owner at The Rustic Arms, responded to this review

Hello Vince, Thank you for your review. First of all may we apologise for the wait of your food, unfortunately when it is busy the dose become a wait over 30 minuets, we do try to give people a minimum wait. We do apologise if you felt uncomfortable where you where sitting, we do have a lower dinning room that... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$9 - $20
Cuisine
Bar, Gluten Free
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, Scenic view, Families with children, Large groups
Open Hours
Sunday
12:00 pm - 12:00 am
Monday
12:00 pm - 12:00 am
Tuesday
12:00 pm - 12:00 am
Wednesday
12:00 pm - 12:00 am
Thursday
12:00 pm - 12:00 am
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am
Location and Contact Information
  • Address: 7 Long Lane | Ackworth, Pontefract WF77EZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  West Yorkshire  >  Pontefract
  • Phone Number: +44 1977 705673

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Rustic Arms and other visitors
3 questions
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Questions? Get answers from The Rustic Arms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?