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Artisan Tea Rooms & Patisserie

Ratings and reviews

Certificate of Excellence2015 - 2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
A beautiful tearooms and patisserie, located in the exquisite Market Square next door to the old town hall. We have over 32 loose leaf teas, specially blended coffee unique to the Artisan and some fabulous light lunches, breakfast and cakes. A little piece of heaven tucked away in this beautiful mock tudor building.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
CUISINES
Cafe, British
FEATURES
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Reviews (219)
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218 results
Traveler rating
125
59
20
6
8
Traveler type
Time of year
LanguageEnglish
125
59
20
6
8
Show reviews that mention
All reviews cakes salad quiche chicken toasted tea cake brownie noisy upstairs great coffee light lunch independent cafe sat upstairs outside seating table service lovely atmosphere take away cheddar cappuccino
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1 - 10 of 218 reviews
Reviewed 3 weeks ago

An excellent way to start the new year with my favourite sour doh back sandwich oozing with crushed tomatoes followed by a hit cup of cappuccino in excellent company. Thank you guys for giving me the energy.More

Date of visit: January 2019
Thank PinkToursLasVegas
L2025SEalexm, Owner at Artisan Tea Rooms & Patisserie, responded to this reviewResponded 3 weeks ago

Well thank you kindly PinkToursLasVegas. We are delighted you came in to see us and so pleased to give you a burst of energy on such a freezing cold week! Thanks for taking the time to put a review on TA for us, we really...More

Reviewed December 9, 2018

Lunch for 3. Dreadful. Drinks ok. No soup left. No scotch egg left in a very limited lunch menu. Why open? Service ok but the food was awful. The sausage roll which looked microwaved was really sad. Tired salad with it the 2 toasties were...More

Date of visit: December 2018
Thank Sim0n0459
Reviewed November 30, 2018

Have always frequented for coffee but the other day decided to have lunch and so pleased we did. I had the chicken and cheese toastie,my husband had toasted cheese and ham and my friend had the pate. Sizes are not for being on a diet...More

Date of visit: November 2018
1  Thank PinkToursLasVegas
L2025SEalexm, Owner at Artisan Tea Rooms & Patisserie, responded to this reviewResponded December 4, 2018

Dear PinkToursLasVegas, Thank you so much for your kind review. We are so delighted you decided to have lunch with us - we try so hard to ensure that all our customers have a great experience and enjoy good food and service. Hope to see...More

Reviewed November 29, 2018 via mobile

Visited here on Monday on a cold day in Horsham. Wonderful selection of cakes but only one gluten free. Needless to say it was delicious hazelnut and chocolate. Beautiful coffee. We sat upstairs and had coffee and lunch. There are seats available downstairs if needed....More

Date of visit: November 2018
1  Thank franw329
Reviewed November 24, 2018

We visited today for lunch and left 50 minutes later, still hungry!! We ordered two drinks and two lunches. My husband got his coffee quite swiftly but I didn't receive my cold drink for another 30 minutes and this was only because I chased it...More

Date of visit: November 2018
1  Thank Kim S
Reviewed November 17, 2018 via mobile

Initially set out for coffee and cake at pretty things around the corner, but after walking out of there due to them having bad attitudes, and with two peckish kids in toe, we were feeling pretty deflated. Stumbled across this place, and I’m so glad...More

Date of visit: November 2018
1  Thank Jad3yy
Alex M, Owner at Artisan Tea Rooms & Patisserie, responded to this reviewResponded November 19, 2018

We are so delighted you found us! Thank you for taking the time to review us on TripAdvisor - we really do appreciate it! Our staff are fab and we are so pleased that you and your family had a lovely time with us. Please...More

Reviewed September 10, 2018

If you are a tea lover this is the place to go. Leaf tea in a pot with a plethora of teas from all over the world. What a choice!! Fabulous. The snack menu is also good. The downstairs has a very small space but...More

Date of visit: September 2018
Thank Aria818
Reviewed September 6, 2018

This is not one of those 'formula' cafe and coffee shops; it is very independent. The setting is great, try to get a seat upstairs near to the window. It is table service except that you pay at the counter downstairs. We ordered paninoes (panini?)...More

Date of visit: September 2018
Thank 123_Sussex_UK
Reviewed September 1, 2018 via mobile

Excellent coffee and cakes friend staff, however general appearance of the place was a little scruffy / untidy and a little unorganised staff .... but worth a visit

Date of visit: September 2018
1  Thank Albagnac63
Reviewed July 28, 2018 via mobile

Nice place for a light breakfast. Bacon Sandwich was enough for me and my wife had ham and cheese croissant. Nice coffee and good staff. We only tried this because Bills was full but will definitely be back again.

Date of visit: July 2018
Thank Nardo300
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Questions & Answers
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Lena R
September 8, 2017|
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Response from macrandolph | Reviewed this property |
Should be free - I've never heard of any restaurant charging a reservation fee or asking for a debit/credit card number for a reservation.
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