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Ratings and reviews

There aren't enough food, service, value or atmosphere ratings for Imperial Grill, United Kingdom yet. Be one of the first to write a review!

Details

PRICE RANGE
$6 - $11
CUISINES
Greek, Grill, Fast Food
FEATURES
Delivery, Takeout
Reviews (39)
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39 results
Traveler rating
15
2
0
2
20
Traveler type
Time of year
LanguageEnglish
Traveler rating
15
2
0
2
20
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Reviewed 5 days ago via mobile

Terrible. Sent them a message to complain, seen but never received a response. Whole meal was cold, chips were burnt. Not even edible. This place used to be good but has gone downhill. Not the first time we’ve had a terrible takeaway from here recently,...won’t be going back.More

Date of visit: November 2022
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Reviewed October 23, 2022 via mobile

So bad! We ordered 2 x halloumi wraps that come with chips (as stated on menu) and we ordered and paid for extra chips which we didn’t receive, they cost 3.49 each so we are out of pocket by almost £7. Food quality also terrible,...halloumi wraps had hardly any filling and chips were stale. I honestly don’t know how you’re still in business.More

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 24, 2022 via mobile

We came to get a takeaway and ate it in the car because we’re from Wantage. The food was lovely and hot, and they brought the food out to the car for us.

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 19, 2022 via mobile

We used to really enjoy getting a takeaway from here but it has gone very down hill. I don’t think the portions of chips could get any smaller, then when we ordered a burger last, it was cheap and tasteless. Avoiding from now on

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 8, 2022 via mobile

So thought we’d order from here on the way home from the station after a lovely day out. Ordered 4 meals and told 15 minutes wait. 45 minutes later after being the only one in the shop, I get home to find the mixed diner...I ordered was halloumi 🤷🏻‍♂️ Worst service ever from a takeaway and won’t be going backMore

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 3, 2022 via mobile

Ordered some food to be delivered at a specific time, (a window between 8.45 & 9pm on a sunday) in my stupidity I thought they may be quiet, after calling and being spoken to extremely rudeley by the person who said they were new,the manager...delivered our food at 9.35pm,I questioned why it was so late, and his reply was, yeah but it's not late is it. Then proceed to Barr me from ordering from them. This is not a problem at all. No offer of compensation or a sincere apology. The food was overcooked,but somehow cold, probably been forgotten about in the back of a car. Disgusting and unprofessional,More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 2, 2022

We ordered weekly in 2021 as the quality of food was amazing. Now - honestly don’t bother, just had food delivered and really poor. Cold, kebab has moved from premium to really poor. Meat is definitely not premium, get better from a city centre hole...Won’t be ordering again - poor show guys! Get back to last years standards!More

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 20, 2022

Not happy had food delivery n it was so cold had to put in bin never ordering again very disappointed with your food def not recommended

Date of visit: May 2022
Helpful?1  
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Reviewed May 15, 2022

Ordered 2 chicken gyros and loaded chips over the phone for collection. Arrived to collect to be told we don’t have chicken and if you want to change your order it will be another 30 minute wait. Asked why we weren’t informed when we ordered...or asked why they didn’t phone to let us know and the young girl didn’t have an answer! We asked to cancel the order and was told but your chips are ready! Terrible customer service and a complete waste of our time, avoid and go elsewhere.More

Date of visit: May 2022
Helpful?1  
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Reviewed March 19, 2022

Extremely rude staff No care for customer Very disappointed would never use again Ordered food at 6pm still waiting at 8.50 phone staff so rude

Date of visit: March 2022
Helpful?2  
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Reviewed March 11, 2022 via mobile

Absolutely awful. Didn't have a few menu items so couldn't actually order what we wanted, Overpriced and stingy portion sizes, Greasy and not much flavour, Cold after a massive wait, And be prepared to spend extra time on the toilet!

Date of visit: March 2022
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Reviewed March 1, 2022

Order food for a set time, which doesn't arrive. Multiple calls later and over an hour and a quarter after it was due to arrive (keeping in mind it was ordered an hour and a quarter before delivery time) I have to cancel the food....They then can't refund so promise a cash refund as soon as possible, this turns up an hour and a half later but is also short by 4 pounds. If you actually want food without having to hassle them, or end up having them steal from you I would recommend looking elsewhere.More

Date of visit: March 2022
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Reviewed February 13, 2022 via mobile

Food stone cold. Usually would have just shoved it in the oven to warm up, but it’s broken (hence a take away). Overall taste was not as expected. Partner had chicken, definitely was NOT chicken that he gave me to taste. I’d guess at pork,...but an odd flavour.More

Date of visit: February 2022
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Reviewed January 21, 2022

Arrived an hour late, stone cold and with the wrong food. Strongly discourage anyone from using this takeaway.

Date of visit: January 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 17, 2022

I've recently visited Imperial Grill and the food was really good and friendly staff I would definitely be back there soon and recommend them!

Date of visit: January 2022
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IMPERIAL GRILL, Didcot - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Imperial Grill

Yes, Imperial Grill offers takeout services.

Yes, Imperial Grill offers delivery services.