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Monkey Puzzle

$$ - $$$
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The Monkey Puzzle Leatherhead Road, Chessington KT9 2NE, England
+44 1372 744060
Website
Today
6:30 am - 11:00 pm
Open now
All hours
Hours:
Sun 7:00 am - 10:30 pm
Mon - Fri 6:30 am - 11:00 pm
Sat 7:00 am - 11:00 pm
More Info
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544 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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Showing 542: English reviews
Level Contributor
38 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW via mobile

I attended yesterday (3rd December 2016). 1st impression where good... from the outside !!! I stood at the sign "wait to be seated" for what seems like ages... no eye contact from the staff... just as I was about to leave the manageress approached and found me a table. I was seated with a menu. I then waited a further... More 

Helpful?
Thank Markt40
Level Contributor
27 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Nice grub and friendly staff in decent set up but drinks were very slow in coming then food especially desserts even longer. To give them credit they did refund us for the desserts. Overall a pleasant enough experience

Helpful?
Thank Hally16
Canterbury, United Kingdom
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 4 days ago NEW

I and my family stopped for lunch yesterday 3rd December. After a few minutes wait we were shown to a table on the upper level which I can only describe as a disgrace. The bench seat was stained and covered in dust as was the table. The cutlery was also stained and dirty. If this was the standard of the... More 

Helpful?
Thank eddyfromkent
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Charlotte v good. Great family feast for seven of us. Kids loved it we are all happily stuffed. Beefeater

Helpful?
Thank Graham K
London
Level Contributor
82 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed 1 week ago

We visited this restaurant for lunch and to put it mildly the service is shocking. We waited for around 7-10 minutes before we were led to our tables. In the process several employees walked pass but did not acknowledged us waiting. Once at the table we were given menus and were told someone will come to take our order. 20... More 

Helpful?
Thank London325i
1 review
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Arrived after a lovely family trip to see santa. Everyone very hungry, waited 1hr 15mins for starters then a further 30 mins for mains. 6 Food orders can out wrong. Waited 15mins for new food. Management blammed new computer systems & staff. Warning avoid this place at all costs if you want a happy day ruinned.

Helpful?
Thank Michelle K
Hampton Hill, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Went here because we received a 40% coupon. Food was good value. Food was a little bit slow to arrive even though they weren't busy and when it did one of the the corn of the cons was stone cold so we sent it back to the kitchen where they clearly stuck it in the mircowave for 30 Seconds. Our... More 

Helpful?
Thank vickybright
Woking, United Kingdom
Level Contributor
332 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 597 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

We ordered two Sirloin steaks for lunch. One was good and the other was terrible being all gristle and was inedible. We had to send it back. The staff, who were very friendly, responded well but it did rather spoil our meal.The problem would seem to have been in the kitchen. As parking is shared with the Premier Inn it... More 

Helpful?
Thank Richard10
London, United Kingdom
Level Contributor
37 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

The food was average, service is poor. Can't really recommend it.It's an odd shape and some of the seating can be in direct sunlight.

Helpful?
Thank ed c
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We came for sunday lunch with my 95 year old Granddad after the Remembrance service. We usually come every 6 months or so, the food was delicious as always and the staff are always friendly. Our waiter this time was Sean and he was great, he really went out of his way to make sure we had a nice lunch... More 

Helpful?
Thank natasha j

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
British, Bar, Pub, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Outdoor Seating, Seating, Waitstaff, Free Wifi
Good for
Families with children, Kids, Large groups
Open Hours
Sunday
7:00 am - 10:30 pm
Monday
6:30 am - 11:00 pm
Tuesday
6:30 am - 11:00 pm
Wednesday
6:30 am - 11:00 pm
Thursday
6:30 am - 11:00 pm
Friday
6:30 am - 11:00 pm
Saturday
7:00 am - 11:00 pm
Location and Contact Information
  • Address: The Monkey Puzzle Leatherhead Road, Chessington KT9 2NE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Chessington
  • Phone Number: +44 1372 744060

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Monkey Puzzle and other visitors
2 questions
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Questions? Get answers from Monkey Puzzle staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?