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Shula's 347 Grill - Norfolk

Certificate of Excellence
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235 East Main Street, Norfolk Waterside Marriott, Norfolk, VA 23510 (Atlantic)
757-282-6347
Website
Today
11:00 am - 11:00 pm
Closed now
All hours
Hours:
Sun 11:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 1:00 am
More Info
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168 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We were only 3 there when it opened. Nice lady to greet us. Very humble waiter. We broke a glass and moved tables, they sat us in front of another tv and changed the channel to what we were enjoying. I ordered filet medallions and risotto ( so it took a while to get the food). Everything tasted good. Club,... More 

Helpful?
Thank KRISTIE B
Virginia
Level Contributor
30 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed at the Waterside Marriott and decided to get some drinks from this restaurant since it was in the hotel's lobby. After we sat down, our server came over about 10 minutes later and took our drink order. Now, she didn't seem upbeat, but we all thought it may have just been her personality. Well, 20 minutes later she... More 

Helpful?
Thank smoochpop
John W, General Manager at Shula's 347 Grill - Norfolk, responded to this review

Dear Smoochpop, It is very disheartening to hear about your poor experience with us. I apologize that we did not live up to the Shula's service you are accustomed to. We appreciate that you have shared your feedback so we can take immediate action to re-train our team members. Our goal is brilliant service and we fell short with you.... More 

Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

As a chef of twenty years I pride myself on customer service. We sat at the bar for sandwiches, we told them we were on a time limit. It took twenty minutes to get our drinks and 52 minutes to get 3 club sandwiches! In the meantime I witnessed a server wipe her nose and then put ice in glasses... More 

Helpful?
Thank Chris S
jeffry t, Manager at Shula's 347 Grill - Norfolk, responded to this review

Hello Chris I appreciate the time you have taken to inform us concerning your dining experience at Shula’s 347.This type of feedback is valuable to us in our constant effort to improve our establishment. I would like to offer my personal apologies for your disappointment with the experience you had at Shula’s. Let me assure you that your experience does... More 

Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 20, 2016 via mobile

If you have all night and are not hungry when you walk through the door this place will do. I've tried twice and it is understaffed and the food isn't worth the hassle. Walk down the street and find any other place.

Helpful?
Thank Yelloyellow
jeffry t, General Manager at Shula's 347 Grill - Norfolk, responded to this review

I saw your review and would like to apologize. I hope that you have been here before and know that this is not our standard line of service. Please come and visit us again GM Jeff Thomas More 

Trieste, Italia
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2016

I was in Norfolk for business and I had dinner at Shula's 347. The restaurant is in the same building of Marriot Hotel. I ordered a New York Strip with asparagus and sweet fried potatos as sides. The steak was cooked in a perfect manner, I add the Shula's steak sauce and it was very good. The restaurant is not... More 

Helpful?
Thank Andrea A
jeffry t, General Manager at Shula's 347 Grill - Norfolk, responded to this review

Thank you for your review. Please come back and see us. More 

Williamsburg, VA
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 15, 2016

The quality of the food and service was excellent. The deserts are outstanding too. I would definitely recommend this for special occasions where an impression is what youi are trying to achieve. The lunch menu is a bargain too.

Helpful?
Thank ScottMorehead
Suffolk, Virginia
Level Contributor
194 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed June 13, 2016

My wife and I ate here and had a great steak. Because of the size we shared it and it was plenty. Harborfest was going on but it wasn't too crowded.

Helpful?
Thank tombob7
jeffry t, General Manager at Shula's 347 Grill - Norfolk, responded to this review

Thank you for your review. Please come back and see us. More 

Windermere, Florida
Level Contributor
157 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed June 13, 2016

The service was very good very pleasant and efficient. Salads are overdressed, I should have asked for dressing on the side. The chicken wrap was very good, tasty and filling.

Helpful?
Thank GOarmywife
jeffry t, General Manager at Shula's 347 Grill - Norfolk, responded to this review

Thank you for your review . Please come back. More 

Level Contributor
37 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 8, 2016

I have to say everything we had was very good but the staff seemed stretched to thin on a very busy weekend. We chose to sit in the bar and the staff was very busy in more than one area of the restaurant, so everything took twice as long to receive once you asked for something.

Helpful?
Thank Jaxfore
jeffry t, General Manager at Shula's 347 Grill - Norfolk, responded to this review

I would like to apologize for the service issue that you had during your visit. I can assure you that this is not our normal line of service. Please come back and see us. More 

Oakbrook Terrace, Illinois
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2016

We stopped in for a drink before retiring to our room for the night. The atmosphere was nice. Lots of TV's if you're into sports. For a hotel location later in the evening there were a lot of patrons but it was not crowded. Great selection of drinks and you can even take your drink back to your room if... More 

Helpful?
Thank cassiew913
jeffry t, General Manager at Shula's 347 Grill - Norfolk, responded to this review

Thank you for your review. Please come back. Thank you More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$31 - $40
Cuisine
American, Gluten Free, Steakhouse, Bar, Pub
Meals
Lunch, Dinner, Late Night, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Television
Dining Style
Casual Dining
Good for
Large groups, Families with children, Bar scene, Business meetings
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am
Location and Contact Information
  • Address: 235 East Main Street, Norfolk Waterside Marriott, Norfolk, VA 23510
    (Atlantic)
  • Location: United States  >  Virginia (VA)  >  Norfolk
  • Phone Number: 757-282-6347
  • This restaurant is at Norfolk Waterside Marriott
Description
Exclusively serves Premium Angus Beef® burgers and steaks, the best beef money can buy.

Questions & Answers

Questions? Get answers from Shula's 347 Grill - Norfolk staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?