We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Max & Erma's - CLOSED

300 Monticello Ave, MacArthur Center, Norfolk, VA 23510-2426
+1 757-625-7771
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent27%
  • Very good40%
  • Average23%
  • Poor7%
  • Terrible3%
Jan 20, 2016
“Lunch to go; not really. Only in a flash!”
Jan 6, 2016
“Lunch salad OK, waitress lacked experience”
Restaurant Hours Closed
$$ - $$$
300 Monticello Ave, MacArthur Center, Norfolk, VA 23510-2426
All Details
Reviews (51)
Traveler rating
Traveler type
Time of year

1 - 10 of 51 reviews

Reviewed January 20, 2016 via mobile

I called ahead my order so it was ready when I arrived. My server was very attentive. Pleased with my soup and salad. Expecially the tortilla soup on a cold winter day. Peculiarly the ranch dressing had a hint of vinegar and I don't recall...More

Thank Ruby W
Reviewed January 6, 2016

My daughter and I had lunch here on a weekday just before New Years. Our waitress seemed to lack any experience whatsoever. My salad and her burger were served with no utensils, which then took ~3 minutes for our waitress to provide. The mushroom topping...More

Thank babeol
Reviewed December 10, 2015

We were going to see a play at the Attucks Theatre and the restaurant is located in the MacArthur Mall right across the street. A group of us wanted to grab a bite before-hand. The food is okay. I had the salmon dish and it...More

Thank LMK101
Reviewed November 27, 2015

Staying in the Marriott and needed to find a dinner place. The restaurants closest to the hotel had 1.5 hour waiting time and there aren't that many. We walked to McArthur Center fully expecting to eat fast food when we found Max and Ermas. We...More

Thank Linda R
Reviewed November 14, 2015

Was in town for a large conference, and we settled on this restaurant for dinner. We had a larger party of about 14. Had to wait an extended amount of time past their estimate for a table and had to keep checking with them about...More

Thank Michael C
Reviewed November 13, 2015 via mobile

Long wait for a table even though several tables unused. Looked to be understaffed. The burgers were very tasty but the service was lacking had to ask several time for items. If you go on Wednesday it is free cookie night the cookies are great....More

Thank Va5traveler
Reviewed November 1, 2015

Arrived in Norfolk and started a search for nearby restaurants and thought this place sounded nice. It had American food in a kitschy styled atmosphere and had pretty good reviews. We checked out the menu online and decided to give it a try. We were...More

Thank vpmedical
Reviewed October 21, 2015

Garbage Burger and Tortilla Soup were very good and spicy. That was one of the biggest burgers I have ever had!

Thank Tiajuana S
Reviewed September 28, 2015

I'm a huge fan of their tortilla soup and took advantage of this site near my hotel during a recent business trip to Norfolk. I ordered my favorite tortilla soup/cheeseburger/cookie combo and was not disappointed. We no longer have this restaurant in the Chicago area...More

Thank Gary W
Reviewed September 17, 2015

YUM! What else is there to say! Love this place. Great food. Fresh baked warm cookies available for desert. Close to The Tide train and McArthur Center. Several items have a smaller portion available (Erma sized) Decent selection of appetizers. "Guilt free and Gluten free"...More

Thank lacyayn
Nearby HotelsSee all 37 hotels in Norfolk
Ramada Inn City Center
3 reviews
.17 miles away
Courtyard Norfolk Downtown
391 reviews
.20 miles away
Norfolk Waterside Marriott
980 reviews
.30 miles away
Hilton Norfolk the Main
459 reviews
.30 miles away
Nearby Restaurants
Texas de Brazil
156 reviews
.07 miles away
Nordstrom Cafe
51 reviews
.11 miles away
California Pizza Kitchen
79 reviews
.00 miles away
95 reviews
.14 miles away
Nearby Attractions
MacArthur Memorial
248 reviews
.15 miles away
888 reviews
.37 miles away
MacArthur Center
140 reviews
.05 miles away
Virginia Stage Company at The Wells Theatre
80 reviews
.12 miles away
Improve this listing

Restaurant Details

Average prices
Good for
Families with children, Romantic
Open Hours
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 12:00 AM
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 300 Monticello Ave, MacArthur Center, Norfolk, VA 23510-2426
  • Location: United States  >  Virginia (VA)  >  Norfolk
  • Phone Number: +1 757-625-7771
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing