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Crab Shack Seafood Restaurant on the James

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7601 River Rd, River Fishing Pier, Newport News, VA 23607-1780
11:00 am - 12:30 am
Open now
All hours
Sun - Thu 11:00 am - 11:30 pm
Fri - Sat 11:00 am - 12:30 am
More Info
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205 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Suffolk, Virginia
Level Contributor
118 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We have eaten here several times and have given mixed reviews. We have not eaten here for over a year so we thought we would give it another try. At first arriving we noticed it was a bit warm inside because the A/C was not working. Management should have considered closing because it was very uncomfortable inside. We were seated... More 

Thank John S
Marana, Arizona
Level Contributor
43 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our relatives who live nearby suggested we eat here before we left the area. It is not an easy place to find even for those who have been there before. The setting is lovely overlooking the water. Some of us ordered daiquiris - great choice. A few of us chose the fried shrimp which were delicious - a very light... More 

Thank Carol H
Amherst, Virginia
Level Contributor
186 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wife and I were there as part of a large (25+) wedding party. We had reservations at 6:00 and were seated on the deck as soon as we got there. Servers were attentive, and promptly brought drink orders, even though we all ordered at different times. I had my usual fried soft shell crabs. Crabs were very large, lightly floured,... More 

Thank btaes1
Chesapeake, Virginia
Level Contributor
29 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Crab Shack restaurant was recently recommended to us by a good friend, so the wife and I decided to try them for lunch today. Good call. We both enjoyed a delicious fried flounder sandwich platter offered with either french fries or cole slaw. We chose fries and an a la carte side house salad. The salad, while rather small,... More 

Thank Bill C
Philadelphia, Pennsylvania
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Red Lobster and JOE'S Crab Shack, you have nothing to worry about for competition except their view, this place is horrible. 630pm made a reservation for 6 at 715pm, called back 5 minutes later, they didn't have my reservation listed. Set new reservation time and showed up on time and did not get seated for 30 minutes although the 10+... More 

Thank romancejones
Chesterfield, Virginia
Level Contributor
35 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 19, 2016

I ate dinner here with a family group. The view of the sunset from the deck is lovely. The restaurant is right on the James River near a fishing pier. This is an informal restaurant with seafood and american entrees. They handle large groups well. Prices are reasonable. Recommended.

Thank DiFromVA
Newport News, Virginia
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2016

I really like the Crab Shack and have been going since it was LITERALLY an outdoor shack with a few benches. My husband and son find the food mediocre (for the cost), but my daughter and I usually really enjoy it. I love the sandwiches they have and my daughter and I usually split a seafood platter. If it is... More 

Thank Amy G
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

Just had an Epic sandwich at the Crab Shack. Service was impeccable and the view of the back deck was perfect. Highly recommended. Oh, and if your feelings hungry the dynamite shrimp were off the chain.

Thank Daniel C
Level Contributor
5 reviews
3 restaurant reviews
1 of 5 stars Reviewed June 2, 2016 via mobile

This was absolutely the most unfriendly and miserably run restaurant I've had been to in a very long time. We were seated and not acknowledged for at least 10-15 minutes when someone else's server noticed us. She took our drink order past it to the management who unsuccessfully rectified the problem. Needless to say I will not be returning, ever.... More 

Thank Wendy R
Newport News, Virginia
2 reviews
1 of 5 stars Reviewed May 28, 2016 via mobile

Slow getting a pitcher of beer, it came out with the appetizer...While eating my dinner I found a receipt under my fries for a different table, different waitress, different order. Brought it to the attention of our waitress and she did nothing...not impressed with this service.

Thank J H

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
American, Bar, Seafood
Lunch, Dinner, Late Night
Restaurant features
Outdoor Seating, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Takeout, Reservations, Parking Available, Highchairs Available
Good for
Families with children, Scenic view, Large groups, Local cuisine, Special occasions
Open Hours
11:00 am - 11:30 pm
11:00 am - 11:30 pm
11:00 am - 11:30 pm
11:00 am - 11:30 pm
11:00 am - 11:30 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 7601 River Rd, River Fishing Pier, Newport News, VA 23607-1780
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: 757.245.2722

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Crab Shack Seafood Restaurant on the James and other visitors
2 questions
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Questions? Get answers from Crab Shack Seafood Restaurant on the James staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?