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12471 Jefferson Ave, Newport News, VA 23602-4311
+1 866-547-0011
10:30 am - 3:30 am
Open now
See all hours
Sun - Thu 10:30 am - 3:30 am
Fri - Sat 10:30 am - 4:30 am
More Info
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57 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 57: English reviews
Stevens, Pennsylvania, United States
Level Contributor
59 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed March 26, 2015 via mobile

Food was good, price excellent, decor was different from average fast food joints. Milkshakes alone are worth the trip. Very very good stop. Well worth visiting!

Thank Rob17578
Level Contributor
69 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed March 25, 2015

Prices were reasonable and service was good, atmosphere was great, but quantity wasn't there. We weren't reallly impressed on our first visit to a Cookout. Wouldn't be a regular place to visit. The food was good, but the burgers were too small, didn't seem like what you would expect from a "double/double" or a "huge" burgers.

Thank UNSEEN01
Spokane, Washington
Level Contributor
43 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed December 30, 2014

Ate there when they opened - had hamburger, shake, fries and onion rings. Don't know what the hamburger was made out of - not anything I am familiar with. Shake was whipped fake stuff with a lot of air - not sure what. Fries OK at best. Onion rings were great! Burger King off the Victory exit is way better.

Thank MSgtK
Newport News, Virginia
Level Contributor
274 reviews
182 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
Reviewed December 29, 2014 via mobile

is good for a fast food, cajun chicken has a good flavor. my son loves the bacon wraps. if you add cheese, bacon or something else to your burger they will charge you for it. milkshakes are really good

Thank Cecilia M
Reston VA
Level Contributor
366 reviews
240 restaurant reviews
common_n_restaurant_reviews_1bd8 225 helpful votes
Reviewed November 15, 2014

I ate here while visiting Newport News because I had heard how great it was supposed to be. The do have a wide variety of milkshakes. But I thought the service was slow for fast food. My disappointment however came from the food. I had the bbq plate. They serve everything in styrofoam which left all the food "steamed". The... More 

Thank Godguy
Covington, Georgia
Level Contributor
40 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed October 22, 2014

It is definitely not the healthiest place to eat, but the prices are good and there is enough food to share. I had the chicken strips and fries. My only complaint is the lack of a healthy choice.

Thank Kim S
Newport News, Virginia
Level Contributor
274 reviews
182 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
Reviewed October 15, 2014 via mobile

They have good hamburgers, as soon as you enter the restaurant smells yum. Their bacon wraps are really good as well their onion rings. They need to improve their ice tea it is watery no flavor whatsoever. Good prices friendly staff, you can eat there or take out. Yum milkshakes lots of flavory to choose

Thank Cecilia M
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed September 23, 2014

Even though the mad dash and long lines backed up on Jefferson Ave. to get in this location have died down. The flavor, food choices and cost have not. This place is great for a family. Not to mention they even place K-Love in the Lobby. Great family place to eat

Thank gt4gman
Poland, Ohio
Level Contributor
114 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
Reviewed August 31, 2014

Was on a quick business trip..hotel clerk recommended Cook Out. Tried it and was pleased. Had two different grilled "dogs".. both were unique and tasty...the Mexican was great. Sweet tea was a little weak. Would return again!

Thank DJR534
Bremerton, Washington
Level Contributor
71 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed August 28, 2014

Cook Out Lunch 8-26-14: Wanted to try menu items: 1 BBQ Chicken Tray Sandwich, w/Hush Pups, Ranch Wrap & Tea - $4.69, Good & filling! BBQ Pulled Pork Sandwich, with ColeSlaw - $2.99 Very Good! Small Char-broiled Burger with everything 0.99 + tomato 0.10 TAX $1.18 Total $9.96 Cook Out Staff is Friendly. Log Cabin Style (siding) interior atmosphere. Tables... More 

Thank DonaldLarson

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Restaurant Details

Rating summary
  • Food
  • Value
American, Fast Food
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Families with children
Open Hours
10:30 am - 3:30 am
10:30 am - 3:30 am
10:30 am - 3:30 am
10:30 am - 3:30 am
10:30 am - 3:30 am
10:30 am - 4:30 am
10:30 am - 4:30 am
Location and Contact Information
  • Address: 12471 Jefferson Ave, Newport News, VA 23602-4311
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 866-547-0011

Questions & Answers

Questions? Get answers from Cookout staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?