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Burger Theory

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your visit
  • Hand sanitizer available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Single-use or sanitized menus
  • Contactless ordering
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Food and ambience

About
Grab a seat and get ready for a better burger experience. At Burger Theory, we have a unique point of "brew" - select from a variety of delicious burgers (or create your own!) and local craft beers to kick off your meal. End with one of our house made dessert jars that will satisfy your sweet tooth cravings. Our burgers are made from a (delicious) blend of Certified Angus Beef including chuck, brisket, and short rib. Whether you want to relax and unwind, or have a fun and energizing time, Burger Theory is ready for you. Complimentary Wi-Fi, full-service bar, and TV screens are available for guests.
PRICE RANGE
$14 - $25
Meals
Lunch, Dinner, Breakfast, Drinks
CUISINES
American, Brew Pub, Bar, Grill, Pub
FEATURES
Takeout, Outdoor Seating, Seating, Serves Alcohol, Table Service, Reservations, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards
Reviews (50)
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50 results
Traveler rating
35
7
5
1
2
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Time of year
LanguageEnglish
Traveler rating
35
7
5
1
2
Show reviews that mention
All reviews burger fries carrot cake salad staying at the holiday inn ate here the food is great server
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Reviewed July 23, 2020 via mobile

For three people to have a burger each, it cost $60. The waitress pointed out that the 18% gratuity goes to corporate and not to wait staff because of Covid-19. At the itemization at the end of the bill, it’s changed to a service charge....We gave the server an additional 18% because we didn’t want her to not get a tip if this is the case. I’m calling corporate because a $10 burger shouldn’t really cost $12. The burgers were good, but the staff kept pulling masks below their noses and one actually talked over us without his.More

Date of visit: July 2020
Helpful?
R2544KIdanielp, General Manager at Burger Theory, responded to this reviewResponded July 25, 2020

cherylhT7346NB, Thank you for your review. Im sorry that you didnt have the best experience here at Burger Theory. I assure you that our staff gets the 18% gratuity and im deeply disappointed that this information was not relayed to you correctly. While we are...More

Reviewed January 23, 2020

Room service was very quick, and efficient. Food was hot, order was correct! Extremely pleased. Dined in; food was great, service was questionable, but overall was content with the experience.

Date of visit: January 2020
Helpful?
Reviewed December 21, 2019 via mobile

While staying at the Holiday Inn we ate at Burger Theory. I have to admit we almost left because after being seated, no one came back to take our drink order. HOWEVER, once it was discovered that we hadn't been waited on, the service and...the food was exceptional. They have some of the best fries I think I've ever eaten. We will most certainly eat there again. P.S. we did get a 20% discount for the wait.More

Date of visit: December 2019
Helpful?
Reviewed November 16, 2019 via mobile

Staff was a bit slow off of the line, 7 mins to come over and ask us if we had been helped after they seated us. Nice atmosphere, fun looking, restraunt is part of hotel and not in main stream area and caters mostly to...people staying there and Banquet guest, bar drink are pricey. Can get a bit noise as it fills up. Plenty of parking. Burgers are pretty good, more than big enough to share. Convenience would be my key word.More

Date of visit: November 2019
Helpful?1  
Reviewed September 8, 2019

Perfectly cooked, presentation was pleasing, ample toppings. Desert was amazing, get the carrot cake.More

Date of visit: September 2019
Helpful?
F4616WVbrookes, E-Commerce Specialist at Burger Theory, responded to this reviewResponded September 9, 2019

Dear Valued Guest, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience wonderful and delicious and we look forward to seeing you again soon! Sincerely, Burger Theory Newport...More

Reviewed August 27, 2019

We ate here a few times during our stay at the hotel. The food is great, beer is nice and cold with a decent selection and the staff is friendly! We will definitely visit again. I only wish they stayed open a little bit later...:)More

Date of visit: August 2019
Helpful?
F4616WVbrookes, E-Commerce Specialist at Burger Theory, responded to this reviewResponded September 9, 2019

Hi Supermommyinc, Thank you for your rating! We hope to see you back soon so we can provide you with another delicious experience! Sincerely, Burger Theory Newport News

Reviewed August 18, 2019

My review would have been a 1 on service because our server Amanda left us and never came backand when she did she smelled like smoke. Another server named Carolyn came and brought us our food and seemed to have taken over and everything from...then on was great. She was very attentive. The food was cooked just right kudos to the cooks. Carolyn asked if we wanted dessert but the burgers are so filling we had no room. Maybe next time.More

Date of visit: August 2019
Helpful?
Reviewed August 14, 2019 via mobile

I wonder if people who stay outside the hotel know its here. Breakfast available don't let the name fool you. Service is very friendly. Food is good along with local craft beers available make it a great choice. Tried it because saw a craft beer...I wanted to try on the room service menu and was pleasantly surprised. Very recommended.More

Date of visit: August 2019
Helpful?
Reviewed August 9, 2019

Ate here before and had to go back again. Burgers are the best around and staff is so friendly. Always checking with you and making sure drinks are always full. Will be back again !!!

Date of visit: August 2019
Helpful?
Reviewed August 2, 2019

My coworkers and I visited Burger Theory for a lunch mingle and we were not disappointed! We each ordered different burgers and they were all fantastic. I had the Breakfast Burger with the fried egg, phenomenal. The fries, wow. They are so good with this...seasoning blend on them. I could go there and just have the fries, but I couldn't, not when all the burgers sound so amazing. We will be back for sure to try the other burgers they have.More

Date of visit: July 2019
Helpful?
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