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The Great Room

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Ratings and reviews

Certificate of Excellence2016 - 2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

PRICE RANGE
$5 - $25
Meals
Dinner, Breakfast
CUISINES
American, Bar
FEATURES
Takeout, Reservations, Buffet, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Accepts Credit Cards
Reviews (104)
Filter reviews
103 results
Traveler rating
56
24
12
5
6
Traveler type
Time of year
LanguageEnglish
56
24
12
5
6
Show reviews that mention
All reviews delmonico steak crab cakes cheesecake pizza kirkley hotel hot items background music service was excellent the wait staff beer selection lynchburg area geoffrey carafe asparagus draft seasoning
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1 - 10 of 103 reviews
Reviewed 2 days ago

I experienced poor customer service from the front desk, as well as the restaurant. At times, the staff was rude, and at other times indifferent.

Review collected in partnership with this restaurant
Date of visit: February 2019
Thank krob123
Reviewed 1 week ago

I took a small group of people to the restaurant on Feb. 1, 2019 to celebrate mom's birthday and we had a very enjoyable evening. We began by sitting around the indoor fire pit while enjoying our drinks. They has an antique car in lobby...More

Date of visit: February 2019
Thank 912TScott
Reviewed 1 week ago

I was here for a week of school, so I had to deal with the wait staff for breakfast and dinner. They were clearly unhappy to be dealing with Liberty students as our meals were part of our very generous extended stay package, even though...More

Review collected in partnership with this restaurant
Date of visit: February 2019
Thank Venture49724395967
Reviewed 1 week ago

It was a nice experience. The hotel need to do some updating, and would be nice if they offered lunch options and room service.

Review collected in partnership with this restaurant
Date of visit: January 2019
Thank Curiosity16083587408
Reviewed 2 weeks ago

Though the atmosphere of this restaurant was inviting and classy, the food was to be desired; The white bean soup was overly thick and too salty and our steak was overdone. The staff were kind enough to not charge us for our meals. Our children...More

Review collected in partnership with this restaurant
Date of visit: January 2019
Thank Vacation49374166851
Reviewed 2 weeks ago

Expand MenuBetter cleaning staffBetter room inspectionReview shuttle servicesObtain higher quality door keys

Review collected in partnership with this restaurant
Date of visit: January 2019
Thank Relax13159839238
Reviewed 3 weeks ago

My family did drinks and dessert after a long day of travel. It was very nice. Our friends got food & it looked delicious aws well.

Date of visit: January 2019
Thank snippychick
Reviewed 3 weeks ago

The Great Room is in the Kirkley Hotel and is a large formal room. We ate early on New Years Eve and the restaurant was pretty empty, Food and service were both very good and we enjoyed our dinner. A car used in the TV...More

Date of visit: January 2019
Thank Michael B
Reviewed 3 weeks ago

I enjoyed the stay and the service was great from all aspects. I will be staying here again during other visits.

Review collected in partnership with this restaurant
Date of visit: January 2019
Thank Connector29744281664
Reviewed January 14, 2019

The Kirkley Hotel Experience was one like know other. The Great Room displayed a look of clean lines, and the atmosphere was warm, inviting and welcoming. I enjoyed the clean lines that the Hotel's Great Room displayed, and the ambience was truly serene. I enjoyed...More

Review collected in partnership with this restaurant
Date of visit: January 2019
Thank Excursion20592088634
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