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O'Charley's

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9990 Brook Rd, Glen Allen, VA 23059-6501
804-261-0882
Website
Today
11:00 am - 11:00 pm
Open now
All hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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53 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
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Showing 53: English reviews
Greensburg, Pennsylvania
Level Contributor
7 reviews
5 restaurant reviews
3 of 5 stars Reviewed 4 days ago NEW

Went for a late lunch, just past 2 p.m.. Were disappointed that the lunch menu was not available after 2. All three of us felt the room temp ws uncomfortably cold.

Helpful?
Thank gigicandlelover
VA
Level Contributor
91 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The bread is the best thing I remember ordering from this restaurant. That is when it comes out hot and fluffy not flat. The food is your normal average fare, nothing special. The service is hit or miss.

Helpful?
Thank micheleboys
Level Contributor
70 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Food was nasty tasting, service sucked. The manage was very Nice but would not recommend. I can't even come up with 100 letters….............

Helpful?
Thank Ken L
upper state south carolina
Level Contributor
135 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

1 check-in What a great evening. Service was spectacular. Food really good! Last night in the area & decided to treat ourselves to a great dinner that wasn't park food. Although our waitress was slammed with a lot of tables she took very good care of us. I had the 1/2lb prime rib and daughter had shrimp pasta. We both... More 

Helpful?
Thank MimiC2011
Mechanicsville
Level Contributor
41 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have eaten here several times. Sometimes the service is good & sometimes its crappy. Tonight we had a really good waiter. The service was good & the good was good. I had grilled salmon & it was cooked just right. My mother had the Pecan Chicken Salad. She said the salad was good but the chicken was fried too... More 

Helpful?
Thank Beachlvrgrl
Richmond, Virginia
Level Contributor
436 reviews
332 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 7, 2016 via mobile

Dinner after work with my wife we were seated immediately and received good service. I had the Nashville hot chicken salad and it was just ok--would havebeenbetter as a grilled chicken salad . The California salad with chicken and fruit that my wife had was the better choice.

Helpful?
Thank Jeff S
pt st lucie,fl
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 18, 2016

My friend had ribs that were truly falling off the bone. My salad was the freshest crunchiest I have had in a while. My steak & crab cakes were yummy. Service was fast & so was the cooking. The locals must like it too because it was a pretty busy night

Helpful?
Thank cindy z
Richmond, Virginia
Level Contributor
26 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 28, 2016

The place gets crowded at times, but the food is very good and the prices are reasonable given the quality. The bread is divine, and honestly I've never had a bad meal there. (in fact most meals there I would consider to be excellent!)

Helpful?
Thank Michael W
Pittsburgh, Pennsylvania
Level Contributor
114 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed April 22, 2016 via mobile

We were immediately greeted and seated without hassle. Restaurant was quiet and just a few customers at 2 pm. Booth was comfortable, but our table had big, greasy, smeared streak right in the center with our menus on top. Server cleaned upon request. Big menu with additional sheets of featured items. Prices were reasonable. Service was excellent. Peter was friendly... More 

Helpful?
Thank JMD0423
GLEN ALLEN
Level Contributor
60 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 3, 2016

Despite Sunday rush, our party of five was seated and waited on promptly. Fun was well-prepared and presented. Large portions. O'Charley's, like many commercial chains, needs to update their menus with healthier items. With so many Americans, obese and otherwise, trying to eat better, then restaurant that leads the way should reap the benefits.

Helpful?
Thank RONALD A

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
American, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Families with children, Bar scene
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 9990 Brook Rd, Glen Allen, VA 23059-6501
  • Location: United States  >  Virginia (VA)  >  Glen Allen
  • Phone Number: 804-261-0882

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?