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Texas Steakhouse & Saloon

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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $20
CUISINES
American, Steakhouse
Meals
Lunch, Drinks, Dinner
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features, about

Location and contact

Reviews (80)
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LanguageEnglish
Traveler rating
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1 - 10 of 80 reviews
Reviewed April 13, 2019 via mobile

Should have known better. The outside sign is missing a lot of letters and the indeference continues inside. We got a table right away but it took forever to get our beers. When they finally arrived, we had to send two of them back as...More

Date of visit: April 2019
Thank milenah33
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 4 weeks ago

Milenah33, We are so sorry to hear about your experience. Please feel free to email us regarding your visit at: tiffany@tss-llc.com

Reviewed January 27, 2019 via mobile

System want allow "0" as a score but it would be a zero. After last time I was there, food terrible, cold and no taste and service was awful and sat at a booth, wished they had sat me on the floor it would have...More

Date of visit: January 2019
Thank PhilipJChapman
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded January 28, 2019

PhilipJChapman, We are so sorry to hear about your experience with us! We always strive to provide stellar service and food, and it sounds like we dropped the ball. If you'd like to email me with more information about your visit please feel free: tiffany@tss-llc.com

Reviewed November 6, 2018 via mobile

We like going here service is always good and the food is good , the chicken tenders are the best lots of things to choose from

Date of visit: November 2018
Thank hokie728
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded December 4, 2018

hokie728, Thank you for the kind words! We are so thrilled you enjoy our chicken tenders. We hope to see you soon. We'll have chicken tenders ready for you ;-)

Reviewed October 13, 2018

We live in Dallas (Texas, y'all!), so the fact that I just used the Texas Steakhouse & Saloon restaurant locator should tell you how much we like it. I am disappointed to learn we have none in our part of the world. We have visited...More

Date of visit: September 2018
Thank Lalo_de_Mexico
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded October 31, 2018

Lalo_de_Mexico, We are so thrilled that you came to see us and that we have loyal patrons like you! We can't wait to see you again next time! We hope you had a safe trip back home!

Reviewed August 4, 2018 via mobile

Very dirty. Everything is beat. Long wait for food. Great and friendly server only good thing. Do not recommend this restaurant.

Date of visit: August 2018
Thank Buerreblanc
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded September 6, 2018

Michele B., We apologize your experienve was not a pleasant one. Please feel free to email me so I can collect some more information about your visit: tiffany@tss-llc.com.

Reviewed June 19, 2018

We ate here for fathers day. This is our favorite restaurant. We had a group of five. My daughters steak was not almost well so the server sent it back & brought back new steak, no problem. The manager, Debra always tries to make you...More

Date of visit: June 2018
Thank Jt T
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded September 6, 2018

JT T., Thank you for choosing us for Father's Day! We are glad you had a good visit. We look forward to seeing you again soon!

Reviewed March 24, 2018 via mobile

Restaurant is dirty - floors, booths, bathrooms, plates (and this is the parts we can see . . . don't want to imagine the kitchen.) Food -- poor. I had "taste of Texas" - served less than hot; ribs were simply a chunk of fat,...More

Date of visit: March 2018
Thank AlwaysOnTheGo24
Reviewed December 20, 2017

Waitress was VERY average. Food was average, floor was extremely dirty. We were there for five days, ate there once. Never again.

Date of visit: December 2017
Thank susanrealtor
Reviewed October 9, 2017 via mobile

This place has been steadily going downhill for quite some time now but this past Sunday just may have been the last straw for us. Let me explain: My wife and I got there at noon and was taken to a booth next to a...More

Date of visit: October 2017
1  Thank Matt S
Reviewed September 22, 2017 via mobile

Took over 20 minutes to get drinks and have order taken and they were not busy. Used to be good but avoid nowMore

Date of visit: September 2017
Thank Matt H
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded September 26, 2017

Hi. I apologize for your poor experience. We strive to exceed your expectations and we obviously fell short of that. Please submit your contact information at texxassteakhouse.com so the Regional Director can reach out to you. Thank you for your feedback as it is always...More

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