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Joe's Crab Shack

$$ - $$$
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7277 S Plaza Center Dr, West Jordan, UT 84084-5505
(801) 282-8804
11:00 am - 12:00 am
Open now
All hours
Sun - Sat 11:00 am - 12:00 am
More Info
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66 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 64: English reviews
Level Contributor
3 reviews
3 of 5 bubbles Reviewed September 12, 2016 via mobile

We love the crab but the service is always terrible. Last time we went 80% of tables were unoccupied but host would not seat us because he claimed one waiter was late and the wait staff available refused more than 4 tables. Talked to manager who couldn't have cared less.He walked around with a horrible attitude. Crab was good but... More 

Thank April M
St. George, Utah
Level Contributor
39 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed August 7, 2016

So, the good news is the food is pretty good, the variety of crab (try the Queen crab, better than Snow not as expensive as King) and the tasty fried shrimp and plentiful kid's menu options are great. For the price you won't be disappointed for the quality and quantity of food. The presentation and diversity of menu (no fresh... More 

Thank BBBulldog
Yuma, Arizona
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 18, 2016 via mobile

The food was great! The restaurant wasn't extremely busy and service was a bit slow. The food came out right away and was very good.

Thank William B
Level Contributor
121 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed July 2, 2016 via mobile

I had the Redfish 'N' Lobster which was delicious nice size portion and really tasty. Typical fast food service, the staff are very pleasant.

Thank Edna_M0de
Magna, Utah, United States
Level Contributor
42 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed April 22, 2016

My friend and I decided to eat here and both order their special but were told they were out of it. Okay that's understandable but when I ordered my second choice I was told they were out of that also, then I figure I'm at a restaurant that is poorly managed. The server didn't seem to care that they were... More 

Thank Jeanine B
West Jordan, Utah
Level Contributor
13 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 4, 2016 via mobile

Top of the line cuisine. A fun atmosphere. Great ambience. I love the galvanized buckets in the middle of the taable.

Thank newwestphoto
Salt Lake City, Utah, USA
Level Contributor
92 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed March 19, 2016

We arrived at 6 pm and waited for a table for what the doorman said was 10 minutes, after 25 minutes and many empty tables, and only three in line, and no service, we left. Such a shame to have poor management here.

Thank Harley B
Corvallis, Montana
Level Contributor
53 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 18, 2016 via mobile

First time EVER!!! Thank goodness we don't have one back home in MT or I would be there all too often!! We had the ALL you can eat snow crab (Wednesday's)......who knew there was more to crab legs than just being boiled!! The BBQ rub was my favorite and I had 4 helpings of that flavor plus one or two... More 

Thank Terrynrobin
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed February 17, 2016 via mobile

Had the east coast platter. The crab cake tasted terrible and I gave up after three bites. The one piece of fried fish tasted frozen. The coating on the shrimp wasn't good either and although the large pile of onion strings was tasty there was a large lump of uncooked batter and onion in the center. The fry's and service... More 

Thank tedola
Level Contributor
121 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed February 14, 2016 via mobile

A Friday night and Joe's Crab Shack was full to bursting point. The staff were rushed of their feet but we're still really incredibly pleasant and friendly. I opted for a seat at the bar and the service was great. I risked a cocktail which was fabulous, so good I had another!!! The food is PLENTIFUL .....

Thank Edna_M0de

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    3.5 of 5 bubbles
American, Seafood
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Takeout, Wheelchair Accessible
Open Hours
11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 7277 S Plaza Center Dr, West Jordan, UT 84084-5505
  • Location: United States  >  Utah (UT)  >  Wasatch Range  >  West Jordan
  • Phone Number: (801) 282-8804

Questions & Answers

Questions? Get answers from Joe's Crab Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?