Nielsen's is busy--majorly busy--and for very good reason. Theirs is probably the most creamy, rich, and tasty frozen custard I've ever eaten. I got the chocolate malt and my partner got chocolate peanut cluster; both were UH-MAY-ZING. Service was reasonably efficient and certainly friendly. My...only reason for not giving this place 5 stars is that they are not handling customer COVID safety properly. There needs to be a better, safer system for ordering food, picking up food, and then for those choosing to eat it on-site, to do so properly socially distanced from others. As it is currently laid out, everyone must stand exceedingly close and walk close by way too many people for proper safety.More