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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Cafe
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Brunch, Breakfast, Lunch
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meals, features, about
Reviews (253)
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253 results
Traveler rating
155
57
27
6
8
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LanguageEnglish
Traveler rating
155
57
27
6
8
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All reviews pancakes pie hot cakes big breakfast breakfast nachos breakfast place portions are huge long wait sour cream great food and service skillet servers gravy slc puffs hype
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Reviewed 1 week ago via mobile

Went to meet with friends visiting the area. I looked on Trip Advisor to find a place for breakfast. Couldn’t believe how bad it was was. About half the amount you would get at Village Inn, my pancakes and my wife’s breakfast was cold and...the waitress was not the friendliest. Will never go there again.More

Date of visit: August 2021
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Reviewed August 5, 2021

On August 5, 2021, my wife and I used a calendar coupon to have breakfast for our first time at Penny Ann’s Café on 12300 South in Draper. The coupon was good for one free entrée with an equal or greater cost entrée and was...the clincher on our choice for eating breakfast out this morning. Upon entering the front door, we did need to wait for just a minute while some of the staff were cleaning off a table. The place was already packed at 9:30 in the morning. Plan on experiencing some din in the room when the place is busy. Between the overall noise and the occasional near yelling of one or two other customers just for their mates to hear them, it did get pretty loud. A couple times during our visit, my wife had to ask me to repeat what I had just said, even though I thought I was talking loudly enough. My wife had the small breakfast and I had the big breakfast. Our waitress, Lexi, and her helpers were just about attentive enough, between taking our orders and checking back. I did have to ask for jelly for my toast, though, which had some butter in the center, but not near the edges. I ate the first half without jam, but waited for the jam for the second half after I requested some. During our visit, we noticed that the staff were all busy and attentive to their customers, while being friendly, yet professional. All the food was prepared about as expected. Our eggs were cooked about right. Neither of us was particularly impressed with the pancakes. They were okay, but not great. I’m not a big fan of pancakes, anyway, so don’t take my word for it. I can usually manage with a stack of pancakes if I have enough maple syrup to soak them in. The cubed potatoes could have used more time on the grill. They were cooked through, so I didn’t even get a hint of raw crunch in the middle, but the tanned outside could have used a little crispiness. For breakfast, I prefer crispy shredded hash browns, but I can live with the cubes, too, so long as they are cooked at least as much as these were. The side meats – bacon, ham, and sausage - were cooked about right, so those were okay, too. From what I’ve seen in other recent reviews, the prices have gone up a chunk. Maybe that’s from the recent virus issues and maybe not. I have included pictures of today’s menu. I don’t see myself going back to Penny Ann’s Café anytime soon. My wife mentioned that she’d probably prefer the pancake place next time. Even so, we both enjoyed our visit for the occasion. If you like a hearty breakfast, give Penny Ann’s Café a try when you find yourself in the neighborhood. Stay well and enjoy!More

Date of visit: August 2021
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Reviewed June 8, 2021 via mobile

Good service, food was hot and quic, large portions! Personal preference would be better syrup for the pancakes. The pancakes were good but not the very best as stated. The French toast was good but very cinnamony. Average price.

Date of visit: June 2021
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Reviewed May 16, 2021 via mobile

Incredible food, loud, energetic atmosphere, the ability to check in online saved us a LONG wait, and our server Gema was an absolute “Gem”! I’ll come back and request her every time!

Date of visit: May 2021
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Reviewed April 25, 2021

We have been eating at Penny Ann's for years. The food is very good and it is a very popular restaurant. However, we were there today and, once again they got my take-out order wrong, left off the toast (this is the third time they...have gotten it wrong). Here is the problem, not a single server (ok, maybe two) was wearing a mask. There is no longer a mask mandate in Salt Lake County, but most of the businesses continue to require their servers to wear them, in our mind to respect their customers. The place was packed, warm and humid. I am so glad I have been vaccinated and was wearing a mask. The food is fine, but if you are worried about Covid spreading through the air, you might want to wait awhile.More

Date of visit: April 2021
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Reviewed April 20, 2021

Breakfast is not my favorite meal of the day, but as my husband and I were out celebrating his birthday and had woken up at the crack of dawn, we decided to try Penny Ann's for his first time, my second time. We got there...before 7:30 so we didn't have any wait. I got the chile verde skillet because I'd read good reviews of it. When I first got it, the chile verde was luke warm. I asked them to fix that and they did quickly. Personal preference is that chile verde should be spicy, and this was not. Husband had the garden skillet. That was really good with a delicious hollandaise sauce. We both had the Heavenly Hot cakes. I loved those! My only regret was that I was too full to finish them. Overall, it was fine, but just seemed a step up from any other breakfast place.More

Date of visit: April 2021
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Reviewed March 9, 2021

The service was excellent and the food was fantastic. Great value for the money and a fun environment. Will be back for sure, more than once!

Date of visit: March 2021
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Reviewed January 19, 2021

We used the Yelp ap as directed to get on a wait list early. After 2 hour wait we arrived at our scheduled time and checked in with the desk. They told us we were still 10th in line and said it would probably be...another 30-45 min wait. Showing how upset we were at their response they went on to blame the delay on the number of "to-go" orders that was slowing down the kitchen. What an unprofessional response, displaying their poor management, prioritizing to-go orders. After another 20 minutes (total 2 hr 20 min) we were still 8th in line and decided to go somewhere else. Unbelievable.More

Date of visit: January 2021
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Reviewed January 9, 2021 via mobile

I've had a couple of frustrating experiences with my orders. The first was an online order that I had placed in Oct, the night before I was to pick it up. The next morning I went to the front of the restaurant to pick up...my order, and no one was around to help me, which is fine because they are busy. Except this wasn't the case. There were 3 or 4 waitresses standing in the opposite corner chatting away. They were in absolutely no hurry to get back to work. Once finished chatting, a waitress came over to me, and I told her that I wanted to pick up an order. I told her my name, in which she responded there is no such order. I told her that I had placed it online the night before. She said (to my shock), that they have been so busy that she hasn't had a chance to look at the online orders. (You have got to be kidding me)! Finally after some time, she managed to get an order placed, which took some doing. I sat there for quite a long time waiting for my food. She didn't bother to ask if I'd like some water, coffee, whatever, for the inconvenience. Then today, Jan., my husband called in an order. The person who took the order said they will call back in 15 min to get our credit information, etc. then hung up. Finally, after 40 minutes of no call, my husband had called them to ask about our order. They had no record of the order my husband had placed 40 min earlier. No explanation, no excuses, nothing. We love Penny Anne's Cafe, but there is no excuse to not take customers online, or phone orders seriously. I really don't understand their blasé attitude.More

Date of visit: January 2021
Helpful?3  
Reviewed December 21, 2020

We go here because my wife loves their pancakes. They make them with sour cream which makes them lighter. The place is always full of people. But every time someone enters there is a draft over half of the cafe. When I mentioned this to...our server she said, yes we know, next time sit at a different table. REALLY?? They know this is an issue and has been for a long time. FIX THE PROBLEM!!! Lots of people rave about the food. But the experience is ruined by being cold and the food is cold before you are done eating. I Do Not recommend this restaurant.More

Date of visit: December 2020
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Frequently Asked Questions about Penny Ann's Cafe

Yes, Penny Ann's Cafe offers takeout services.

Penny Ann's Cafe is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 3.5