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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe
Meals
Breakfast
FEATURES
Wheelchair Accessible, Parking Available, Street Parking, Free off-street parking, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Takeout, Seating, Accepts Credit Cards
Reviews (22)
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22 results
Traveler rating
12
6
1
1
2
Traveler type
Time of year
LanguageEnglish
Traveler rating
12
6
1
1
2
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Reviewed January 15, 2020 via mobile

Waited behind the only other customer in the store for 10 minutes. One employee struggled the the other customer while the other two sat on their hands!

Date of visit: January 2020
Helpful?1  
Reviewed December 4, 2019

I have been a loyal Mugs customer for years! Something has been off the past few months. Expecting that creamy, delectable coffee that used to be the norm- there is a 50/50 chance that you are going to get a watered down cup of coffee...that deserves it's place down the drain. I do hope they address this issue. I know I'm going less and less because the consistency just isn't there anymore.More

Date of visit: December 2019
Helpful?1  
Reviewed August 6, 2019

Wonderful place with character to enjoy a cup of joe or coffee specialty alone, with friends or while working away!

Date of visit: May 2019
Helpful?
Reviewed July 3, 2019

This gem of a coffee bar has excellent coffee, and some of the best baked goods around. Try their homemade quiche, muffins, and scones. You won't be disappointed!

Date of visit: June 2019
Helpful?
Reviewed December 13, 2017

I drive through here at least twice a week on my way to work. Always go with the Caramel Mugziatto and brown sugar maple scone (I think that's the flavor). Anyway, I always give my business to local, small coffee shops over the green lady--especially...if they prove themselves "worthy." Mugz has me for as long as I remain in this area.More

Date of visit: December 2017
Helpful?
Reviewed April 28, 2017 via mobile

A Mocha latte and Latte with almond milk later, and we were happy. Comfortable surroundings, typical of most coffee shops. Although this one had a kiddie corner. Ordered a scone which was more biscuit than scone, and was a little dry, but otherwise good.

Date of visit: April 2017
Helpful?
Reviewed January 1, 2017

Stopped by for a quick cup of coffee after lunch and ended up with an awesome cup of coffee and a family experience.

Date of visit: December 2016
Helpful?
Reviewed May 30, 2016 via mobile

This place is good and very small. They do have a drive in window. They have only a few tables and a lot of small groups of friends meet in mornings and stay for a while. Staff friendly. Not much selection of breakfast foods.

Date of visit: April 2016
Helpful?
Reviewed February 19, 2016

Absolutely poor service.... I ordered a bagel, they asked me to drive around back and wait and they completely forgot about me! I waited for 15 minutes for 1 bagel! On a previous visit I was overcharged and complained about it and the lady gave...me attitude back about paying for the light bill, the credit card charge etc... Poor attitude, overcharged and slow service! I will NOT BE BACKMore

Date of visit: February 2016
Helpful?
Reviewed November 29, 2015 via mobile

Absolutely a must stop in the Richmond area. Great coffee, great latte's, great service. Very willing to "make to order" and keep the customer happy. Very friendly service. Get a coffee punch card, because it is worth going back.

Date of visit: November 2015
Helpful?
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Frequently Asked Questions about Mugz Coffee Bar

  • Yes, Mugz Coffee Bar offers takeout services.

  • Yes, Mugz Coffee Bar offers delivery services.

  • Mugz Coffee Bar is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 5
    • Service: 5
    • Value: 4