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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Wheelchair Accessible
Reviews (279)
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148
88
26
11
3
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Traveler rating
148
88
26
11
3
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All reviews ice cream crystal caves one scoop the bus cone banana bermuda yummy cumin rum
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Reviewed 1 week ago via mobile

We stopped here after touring Crystal Cave. It’s a nice ice cream store that’s reasonably priced. They had lots of flavors to choose from. We sat outside & my son had fun watching the feral chickens running around

Date of visit: November 2022
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Reviewed September 19, 2022 via mobile

There was only one person serving with an additinal colleague only washing dishes. Shame he didn't step in to assist and it was very strange that he didn't. Pretty poor really. 2 infront of me, in a queue of at least 15 people, and the...group at the front that were ordering had a very large amount of items, including high maintenance, time consuming shakes. I had to wait 25 mins to be served and when I was eventually served, astonishingly there was no comment like 'I'm sorry you had to wait so long'. Just 'what would you like'. More staff required or maybe they shouldn't offer high maintenance and very time consuming shakes if they have a mega massive queue and just only one person available to do the serving. I think I was unfortunate to be there at a time when a group were ordering a lot of high maintenance items. However one person serving and no apology for the extensive wait was a pretty poor experience for me.More

Date of visit: September 2022
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Reviewed August 2, 2022

Nice little ice cream parlour by the highway just next to the bus stop in Bermuda. It is situated as you finish your Crystal Caves tour and walk out to the road to catch a bus. We happened here as it was starting to drizzle...and we were waiting for the bus. The bush stop did not look enticing. Bailey's did. Run by a very nice couple. Their ice cream seems to be homemade. Or at least not one of those commercial ones like Hagen Daz. Lots of flavours too but sometimes limited by availability of ingredients. My wife wanted one with bananas but they were out- of bananas. The owner's wife said that she could not find ANY banana in Bermuda for the past few days. I had the rum raisin which was quite excellent. Quality was quite different from those that you buy in the supermarkets. I would not hesitate to eat here again! Highly recommend a stop here after visiting the Crystal Caves.More

Date of visit: May 2022
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Reviewed July 24, 2022 via mobile

My kids still miss the Bailey ice cream. We searched the same flavours but couldn’t find in Canada. I wish they could deliver to us here. I never thought CUMIN can be used for ice cream , it was extremely 😋 yummy. We tasted 8...flavours and all were yummy.More

Date of visit: July 2022
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Reviewed May 20, 2022

We popped here after seeing it when we visited the Crystal Caves - great little place serving lovely ice cream, just what was needed in the heat. We both had 2 scoops in a tub and thought it was reasonably priced and good quality. I...would recommend the peanut butter crunch, just yum!More

Date of visit: May 2022
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Reviewed March 3, 2022

Cash only, which is fine, but when you send me down the street in afternoon heat while diesel trucks are chugging by, could you at least be kind enough to give me a scoop of fresh ice cream upon return instead of "something from the...back" which had the consistency of old marshmallow and an unidentifiable taste? After three hopeful bites, I fed the rest to the chickens outside... Almost 7 dollars and the old ice cream was just resting at the top of the cone, nothing on the inside when I broke it open.More

Date of visit: March 2022
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Reviewed November 11, 2021

Fantastic ice cream and friendly staff! We each had one scoop...the guys went back for seconds! You'll be glad you stopped!

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 6, 2021

This place was busy and super cute and ice cream was good! I got a scoop of mint chocolate chip and my boyfriend got the raisin rum.

Date of visit: June 2021
Helpful?1  
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Reviewed May 27, 2021 via mobile

I sampled the grape nut which was really tasty but had to go with the classic rum raisin! Took my cone and went for a little walk down the path to the left of the store which leads towards the crystal caves. I enjoyed the...ice cream very much as well as the opportunity to see and hear the wild roosters and chickens roaming around! When I got back to my scooter I had some issues starting it....the owner came right out and helped me without question! This is an amazing family business and the owners are as genuine as they come! 10/10 would recommend!More

Date of visit: May 2021
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Reviewed September 7, 2020 via mobile

Stumbled across this little oasis and couldn’t resist. Got two scoops of rum raisin in a sugar cone and savored every lick. It was the tastiest rum raisin ever. Oh, and after you can visit the crystal caves which shares the same parking lot.

Date of visit: September 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 6, 2020

pick up a cup or cone and begin your trek through Blue Hole Park .. no bad decision here except if you go with someone and they order the same ice cream as you do

Date of visit: November 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 29, 2019 via mobile

Om nom nom. Rum raisin and pumpkin cheesecake were our favorites. I have no clue why reviews require 100 words but I think the overwhelmingly good reviews for this place say enough!

Date of visit: November 2019
Helpful?1  
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Reviewed November 17, 2019

We stopped in one night for ice cream, be aware they took only CASH no credit cards. The Ice Cream was good not great and a little pricey for what you get but when in the area worth a stop for their selection.

Date of visit: November 2019
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Reviewed November 16, 2019

Hugely overrated and disappointed to say the least. Over priced, $4.75 for small tub and watery taste. Were looking forward to something special, this it was not. Will not be returning

Date of visit: November 2019
Helpful?1  
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Reviewed October 27, 2019 via mobile

Ernest and Joanne have been serving up ice cream here for 17 years. My wife and I were staying nearby and had dessert there several times. Ernest gave us a lot of tips for places to eat in Bermuda and is super friendly and funny....They both work hard and their place and their ice cream is a must stop on your visit to Bermuda. Located across the street from the Swizzle Inn just up the hill from the causeway near the airport.More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rajesh1965
April 4, 2018|
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Response from suhaspra | Reviewed this property |
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BAILEY'S ICE CREAM, Hamilton Parish - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Bailey's Ice Cream

Yes, Bailey's Ice Cream offers takeout services.

Bailey's Ice Cream is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4