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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Fast Food
Meals
Breakfast, Lunch, Dinner
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Drive Thru
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features, about
Reviews (38)
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Traveler rating
27
9
0
1
1
Traveler type
Time of year
LanguageEnglish
Traveler rating
27
9
0
1
1
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Reviewed September 4, 2019

While visiting friends in Lufkin Texas recently we stopped in Chick-fil-A for a quick cup of coffee and a sandwich breakfast. My wife was in a wheel chair and they went all out to make her feel goodl. Then a couple of their regular customers...came in and they shook hands or hugged them and went over backwards to make them feel great. They even introduced them to us as outsiders trying to get away from the Florida Hurricane. As we all ate and conversed a few more joined us including 2 managers from the restaurant and a couple employees. I've never felt so special in a restaurant chain before. The Manager, Steve Hanah and his office Manager, Julie have a booming business in Lufkin, Texas and I can see why. Oh, By The Way, the food was excellent and if you can, stop in, tell them their fine reputation has preceded them all the way to Florida. One thing I noticed as we were leaving that I really liked was the hands free sensor mode for discarding your garbage. No germs to pass around or catch that way!!!More

Date of visit: September 2019
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Reviewed September 1, 2019

Chick-fil-A has the friendliest, most personalized service! The friendly service, along with good food, make this a family favorite. Other places have a chicken sandwich, but only Chick-fil-A has a chicken sandwich served with such friendly, service.

Date of visit: August 2019
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Reviewed March 4, 2019 via mobile

My daughter loves chick-Fil-a. It is about the only place she actually likes to eat! Their really fast with all of the people they have working outside to help!

Date of visit: February 2019
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Reviewed February 19, 2019

Took grandsons there while parents were out on a date night. Igneous are adult meals and finished every bite.

Date of visit: February 2019
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Reviewed January 11, 2019 via mobile

I’m a huge fan of Chick-Fil-A and was way excited to have them so handy when I began working at Maurice’s in the mall. I’ve been utterly disappointed. Since I work in the mall, I go there a lot and they have gotten my order...right only ONE time....and that’s INCLUDING times I went and only ordered a drink!! Just now got all the way home to Nacogdoches, after working all day and starving, and guess what?!?...yup, half my order is missing!! Soooo tired of their incompetence!!!!!More

Date of visit: January 2019
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Reviewed December 14, 2018

Best chicken since the 70s Kentucky Fried, to say nothing about their generous and big-hearted ownership

Date of visit: November 2018
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Reviewed December 11, 2018

CFA is one of the few places we can go with our kids and let them unwind and have great food. Our visit to Lufkin's only location was no exception. They had great staff and a playplace.

Date of visit: December 2018
Helpful?1  
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Reviewed August 4, 2018 via mobile

Passing through on way to Houston, conveniently located right of Hwy. 59 east off and back on. Quick service as per CFA standard, clean bathrooms and nice playground.

Date of visit: August 2018
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Reviewed July 6, 2018 via mobile

Always amazing service at the Lufkin chick-fil-a. The food is good too. I prefer the nuggets with the chick-fil-a sauce an a lemonade, delicious 😋.

Date of visit: July 2018
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Reviewed April 21, 2018 via mobile

It goes without saying, the food at Chic-fil-ais very good. The spirit and practices of the organization is great, and a refreshing breath of fresh air in today's morally bankrupt society and business practices. I would like to compliment Mrs. Julie Walker, the management and...staff of the Chic-fil-a in Lufkin, Texas for their wonderful forethought into customer service. My wife and I went through the Lufkin Chic-fil-a on a Friday afternoon; a predictably busy and congested time for any fast food drive through. From the two ordering lines, the "real people" taking your order AND payment on I-pads, and the person bringing your order to you well before you get to the window, and the wonderful politeness, considering the time of day, the wait was very minimal and the spirit and service of all the people was wonderful. A great testament to the ability of a faith based and morally correct business practice to be able to instill a service, (and servants) heart to their employees. It works. Great job.More

Date of visit: April 2018
Helpful?1  
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Reviewed November 4, 2017

travelling from Texarkana to Houston looking for a place for lunch...we came to Chick-fil-A. We don't eat at these often, but, when we do, we enjoy it and we are always impressed with how these things work. The place was super packed and busy. Maverick...gave us good service in taking our order. The food was good.....More

Date of visit: November 2017
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Reviewed July 27, 2017 via mobile

I love Chick fil a and this one did not disappoint. Very clean restaurant. Staff were very friendly and helpful. Food was fresh, hot, and good.

Date of visit: July 2017
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Reviewed May 3, 2017

My favorite fast food breakfast...friendly service always. Breakfast burrito with chicken is my breakfast of choice. The salads for lunch are also a favorite.

Date of visit: May 2017
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Reviewed April 18, 2017

Our family eats here on occasion and we enjoy the service and the food. The only real complaint we have is the waffle fries get cold way to quickly. Otherwise they are accommodating and rarely get my order wrong. The lines are often insane in...the drive thru.More

Date of visit: April 2017
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Reviewed April 11, 2017 via mobile

Used the drive through, which I usually don't like to do at any fast food place.It was actually a pleasant experience and as busy as they were, everyone was so nice!

Date of visit: April 2017
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CHICK-FIL-A, Lufkin - 4605 S Medford Dr - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Chick-fil-A

Yes, Chick-fil-A offers takeout services.

Chick-fil-A is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5