I purchased a Groupon for the Pita Pit because we'd never been there and it sounded like they had good sandwiches. Our Groupon was near its expiration date, so we decided to go by and have a light supper tonight. We live 15-20 minutes away...from the Pita Pit. I checked their website and saw that they closed on Sunday nights at 7 PM. We got there at 6:35 and placed our order. The man at the counter then said, "Would you mind taking this to go because we're going to be closing." I replied, "Yes, we do mind. We're going to eat it here." He went ahead and ignored me and fixed the sandwiches to go. I told him for the second time that we would be eating inside the restaurant but that we would make every effort to be finished by 7. And we were!
However, I feel that a restaurant is in business for the convenience of its customers . If their posted closing time is 7 o'clock, then the customer has until 7 o'clock to get into the restaurant and be served. If the staff wants to leave by 7, then maybe they should close at 6:00.
We've walked into restaurants previously near closing time, and the waiter/waitress will always say, "Take whatever time you need; I still have to clean up." Obviously, the staff at the Pita Pit doesn't feel that way. And, as a customer, I will not be going back.
The sandwich was delicious and all the ingredients were fresh. The problem is not with the food, but with the staff.More
