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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
FEATURES
Delivery, Takeout, Parking Available, Street Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Reviews (211)
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211 results
Traveler rating
151
39
14
4
3
Traveler type
Time of year
LanguageEnglish
Traveler rating
151
39
14
4
3
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All reviews cupcakes petit fours cake balls key lime tart bread cookie sandwich quiche gluten free options icing frosting island yum lemonade delectable bite
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Reviewed 3 weeks ago

I was excited to find this place on TripAdvisor and wanted to give it a try. The building was historic which made for great ambiance of a made from scratch bakery. A great novelty! With that said, I did find a few hurdles that would...prevent me from being a repeat customer, though. First is the disturbing experience of the gentleman in the back coughing all over while making pies. He had a mask on but was still not covering his mouth as he was handling the pies. With a pandemic going on no one wants to watch a baker coughing all over while touching food. Sure, we all swallow wrong, have allergies or many other reason for a cough to be provoked but the baker should have respectfully excused himself to a more appropriate area to address whatever ailment was bothering him. He was coughing for the entire 10 minutes I was there. Second would be the prices not being presented on items. Normally, that isn’t an issue but when charging premium prices ($28 for a quiche, $25 for a bag of five bagels, etc) then perhaps the customers would like to know before the price shell shock at the register. Third is quality. I had a snickerdoodle cookie sandwich but the cookies were too hard in comparison to the icing texture. It was impossible to eat because the icing squished all out upon the first bite. It ended up in my lap because the texture was consistent with a Pillsbury icing being too light to withstand being used as an icing for a cookie sandwich. Fourth is the website. I wanted to view what the bakery offered prior to the visit but the website offered no menu. On the positive side, I did find the other pastries we ordered good. Not good enough to justify the price but a tasty treat nonetheless. Overall it was an average visit.More

Date of visit: April 2021
Helpful?
Reviewed March 26, 2021 via mobile

I planned PattyCakes into our trip itinerary because I knew they had keto treats. I didn’t know they had the BEST keto treats around! Oh my goodness, the keto blueberry muffin was beyond delectable! My family loved the assortment of cookies they got, as well....As for their Covid protocol, I don’t know where the other person that reviewed visited while they were in Galveston, but every restaurant and most retail stores we visited requested masks. PattyCake took their level of amazing service a step further and had a sign outside saying that if you didn’t have a mask, to call and ask for curbside service. They will bring it out to you if you don’t want to follow their rules. That’s above and beyond, and I thought it was pretty darn awesome. My only regret about our visit to PattyCakes is that we went there toward the end of our trip. If we’d have gone on the first day, it would’ve probably been a daily visit for us! I will happily come back on all future trips and will spread the word with all my friends that travel to Galveston about this wonderful place!More

Date of visit: March 2021
Helpful?
Reviewed March 16, 2021 via mobile

We went to the bakery on a Tuesday morning during spring break 2021, the state is 100% re opened with no restrictions. It's been about 50/50 if the places still want you to wear a mask. It has not being an issues so far, if...a place asked us to wear one we put one on, no need to be rude or argue. So this place asked us to put a mask on, again no problem I'm out the door to the car which is 2 feet from the door to grab our masks, my wife stayed behind to look at the menu and start to get an order together. She was then asked to get out of line as I was walking back in the door, and allow the 18 people that came in after we did to jump in front of us. The other in line refused to allow that and had us stay at the front of the line. Then we had to wait while the woman now had to grab stuff from the back and take a few phone calls and so on. Now 10 minutes later she starts to take our order. I wasn't rude about the mask thing and didn't even get rude when this place decided to punish us for not have a mask on when we came in, the staff is rude and is trying to push the B.S on other and if they don't like you they will make you wait longer to order your stuff. Beware .More

Date of visit: March 2021
Helpful?
James C, General Manager at PattyCakes Bakery, responded to this reviewResponded March 18, 2021

We're sorry for your experience. We apologize if the staff came off rude, it is not how they are trained to interact with our guests. They were not trying to punish anyone in anyway they were enforcing the policy set forth and posted on our...More

Reviewed November 24, 2020

I tried this local bakery. The pastries were fresh. When she totalled my check, I had to pull my wallet out for a lot more money.

Date of visit: November 2020
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Reviewed November 24, 2020

First time here, and there were plenty of choices, including a couple of gluten-free options. The staff was indifferent when we walked in and even when trying to order. Considering there was no one else in there, this is pretty unacceptable. The cinnamon twist was...very light, but lacked flavor. Not sure if/when we'll be back.More

Date of visit: November 2020
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Reviewed July 15, 2020 via mobile

Beautiful cake & cake balls. The cake balls are mostly frosting & there was layers of frosting in the cake. Alice was wonderful help.

Date of visit: July 2020
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Reviewed June 19, 2020

The petit fours are wonderful. They are probably the best I have found in Texas. They are fresh and light, but be warned, very sweet! We always pick them up when we are on the island.

Date of visit: June 2020
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Reviewed March 17, 2020 via mobile

Excellent service, tons of choices, and delicious food. We were very impressed by the entire experience!

Date of visit: March 2020
Helpful?3  
Reviewed February 28, 2020 via mobile

Great assortment of desserts, quiches, and more. Hard to decide in just one. Take some to go. The lemonade cookie sandwich is the best.

Date of visit: February 2020
Helpful?
Reviewed February 11, 2020 via mobile

I make it a point to visit here every time I go down to the island. Best chocolate goodies and breads anywhere.

Date of visit: January 2020
Helpful?1  
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Questions & Answers
Ask a question
Debbie E
December 31, 2020|
Answer
Response from Mark D | Reviewed this property |
I have no Earthly idea, but I wish you all the best!
0
Votes
Stephanie C
March 30, 2018|
Answer
Response from James C | Property representative |
Hi there, thank you for your question. We are not the same family from Grapevine. We hope you'll stop by to visit us should you be in Galveston :)
1
Vote
bluemoon1975
November 27, 2017|
Answer
Response from TxChik | Reviewed this property |
I didnt see any angel food cakes when i was there. It was mainly cookies, plus various other smaller baked items. I would suggest contacting the business to ask your question.
0
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Frequently Asked Questions about PattyCakes Bakery

  • Yes, PattyCakes Bakery offers takeout services.

  • Yes, PattyCakes Bakery offers delivery services.

  • PattyCakes Bakery is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 5
    • Service: 4.5
    • Value: 4
    • Atmosphere: 4.5