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The Cheesecake Factory

#119 of 3,172 Places to Eat in Dallas
Certificate of Excellence
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7700 W Northwest Hwy Ste 700, Dallas, TX 75225
+1 214-373-4844
11:00 am - 12:30 am
Closed now
See all hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
More Info
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309 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Sunnyvale, Texas
Level Contributor
109 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Not only was my Food not cooked Thoroughly (fish raw on the inside and fried hard on the outside), but My son's chicken was not well done also. How one messes up chicken and half cooks it, heat to high and moving to fast in the back. But the slap in the face was, they did not take the meal... More 

Thank Dr Patricia D
Level Contributor
56 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

My First visit. Went to the one in Arlington. Ordered the Steak Diane. It was Soo Great. Fantastic Meal. Service was Very Good. Atmosphere was Nice. Beautiful Place. Very Clean. Over The Top Food and Service. Prices were Reasonable. So Nice I didn't want to leave. Looking Forward to Going Back!!!

1 Thank lindafb48
Texas, United States
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Called the place and asked for a gluten free to go order. Put on hold a few times but finally got a male manager. He was very well spoken. He was very polite. He made me feel confident that he would handle it. We went 12*30*2016 at 7 pm and it was so crowded & we only needed to pick... More 

Thank Jennifer C
McKinney, Texas
Level Contributor
84 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

We had reservations for 5 for 11:30, there was a 10 minute wait to be seated. After a 30 minute wait we flagged down our waitress to ask if she could take our order. She couldn't right then, another table needed her attention. She was surly and unapologetic for most of the meal. She did offer to bring our checks... More 

Thank Metoody
Level Contributor
233 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Service was slightly below what one expects, but the variety and quality of the food makes up for that. We had burgers, probably not representative of the more complex items on the menu, but they were tasty and cooked to our liking. When I return I'd try one of the various pasta or Mexican style dishes.

Thank B B
Level Contributor
80 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 14, 2016 via mobile

First off - Yes there is usually a wait! It's that good. The menu is 21 pages. really? I am surprised with that extensive a menu that the food is a good as it is. Never had a bad dish nor bad service here. And the portions are huge. Come for dinner or come for desert, but not both, unless... More 

Thank David H
Garland, Texas
Level Contributor
472 reviews
257 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed November 20, 2016

Great variety of healthy foods and Fantastic Dessert's! There portions are really Huge! No problem sharing these entree's! Also excellent Appetizer's also! The service there was super! Our waiter Bobby B was the best!! Always get a good meal here!

Thank Jimmy H
Dallas, TX
Level Contributor
136 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed November 16, 2016

Cheesecake Factory has a vast menu which should please almost everyone. Most of it is very good. The drinks and desserts are also great.

Thank Kimberly Z
Dallas, Texas
Level Contributor
64 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 13, 2016 via mobile

It takes awhile to look through their extensive menu but it is worth the search. Three of us ordered from the brunch menu each of us had favorable remarks re: our meals. Generous servings and even took some home.

Thank richandnanmassey
Richardson, Texas
Level Contributor
70 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed November 13, 2016

The shepherd's pie was very good and large, too much for my wife to eat. The burrito grande was good, too; very large, good sauce on top, with guacamole and black beans on the side. Inside the burrito: one half contained good chicken. The other end -- 1/4 to 1/3 of the burrito -- contained a large lump of coleslaw,... More 

Thank Kirk M

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
$21 - $30
American, International
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Business meetings, Special occasions, Kids, Families with children, Large groups
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 7700 W Northwest Hwy Ste 700, Dallas, TX 75225
  • Location: United States  >  Texas (TX)  >  Dallas
  • Phone Number: +1 214-373-4844

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Hurst, Texas

See all questions (1)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?