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The Cheesecake Factory

#123 of 3,139 Places to Eat in Dallas
Certificate of Excellence
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7700 W Northwest Hwy Ste 700, Dallas, TX 75225-2289
(214) 373-4844
11:00 am - 11:00 pm
Closed now
All hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
More Info
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297 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Level Contributor
51 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Been here many times over recent years, and the service over the past 18 months has consistently declined and is now appalling. Dined there yesterday on the patio area, and the waiter was not only not friendly at all but was in fact almost sort of confrontational. I was actually embarassed in front of my guests that I had suggested... More 

Thank travelgirl4Dallas
Palisade, Colorado
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Fabulous food & huge portions! It was Homecoming night for a local high school so the place was bombarded with tons of dressed up teens but we still got in within about 30 minutes & had fast, friendly service!

Thank La G
Stow, Ohio
2 reviews
5 of 5 bubbles Reviewed September 18, 2016

I have to say anyone in or out of town should visit Cheesecake Factory. I have allergies and they made special accommodations so I could safely eat. 100% recommend.

Thank B3127SYkimberlyc
Abilene, Texas
Level Contributor
64 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed September 12, 2016

This restaurant is located perfectly. It is located at the parks mall, which is in my opinion the best mall in Dallas. It is not filled with all name-brand outlet stores, but has the "cheaper" stores that most of us normal people can afford. It is also right by Barnes and Noble, which is always a bonus in my book.... More 

Thank Amanda B
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 9, 2016 via mobile

Visited with friends got seated immidiately food came fast waiter was attentive. Overall good food for the price. Completely satisfied customer.

Thank jayleija
Hyderabad, India
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 7, 2016

Beautiful menu..Great ambiance..tasty food..awesome service..waiting for long time is the only problem..great experience

Thank Nivas55
Chicago, Illinois
Level Contributor
38 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed August 29, 2016

This was our first visit to this location we are from Chicago, had to wait about 5 minutes to be seated waitress came and took our order right away bought out warm bread and butter food was good we just had chicken quesadilla's and I had cheesecake, would visit again if I return to Dallas

Thank KeeKee042014
New Boston, Texas
Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 24, 2016 via mobile

Given a choice... Cheesecake Factory in ANY city is always my FIRST choice! We live a few hours from any Cheesecake Factory so unfortunately I don't get to enjoy my favorite dish "Chicken Piccata" as much as I would like! Good service and a huge food selection can be found here. The place is high traffic and at times the... More 

Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed August 21, 2016 via mobile

I have been to this Cheesecake Factory several times and have had great service in the past but today was horrible. We were there at 10:30am mind you it opens at 10 so there was no crowd or anything. So I still don't understand why my eggs were cold(not lukewarm) cold. And then there was supposed to be hollandaise sauce... More 

Thank Jessica R
Level Contributor
10 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed August 21, 2016 via mobile

Since we moved to Texas from Alabama we have not seen a Cheesecake Factory so was very pleased to find this one and it beside a huge movie theater and barns and nobles. We was seated fast for 12 o'clock it wasn't that busy. Our server got to us fast and was kind on waiting for us to order. It... More 

Thank Riley C

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
$21 - $30
American, International
Lunch, Dinner, Breakfast, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Families with children, Business meetings, Kids, Special occasions, Large groups
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 7700 W Northwest Hwy Ste 700, Dallas, TX 75225-2289
  • Location: United States  >  Texas (TX)  >  Dallas
  • Phone Number: (214) 373-4844

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Hurst, Texas

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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?