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Ratings and reviews

#126 of 2,454 Restaurants in Dallas
RATINGS
Food
Service
Value
Atmosphere

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CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
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meals, features
Reviews (282)
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168
59
22
10
14
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LanguageEnglish
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Traveler rating
168
59
22
10
14
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All reviews ribs salad salmon baked potato fries burger hawaiian ribeye the key lime pie quality of food the wait staff visiting dallas millstone addison
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Reviewed June 22, 2022 via mobile

Always good food and service. Enjoy the crisp clean atmosphere. Not cheap, but a good value! Never been disappointed in multiple visits.

Date of visit: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 27, 2022

The staff was extremely helpful and accommodating. We had a situation which made us at least 30min late for our reservation and when I called, they were very reassuring that it would be fine. As soon as we finally arrived with our 91yr old mother-...they were able to get us seated in no more than 10 minutes, which was very much appreciated with our elderly mom. The hostess and the staff were very accommodating and made our moms birthday a very nice experience, after it started so awful. The food is always exceptional and ambiance is perfect. Thank you for helping make her 91ST birthday so enjoyable!More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 6, 2022

I live in HP and this has been my go-to place for 25 years. Food is great, but now you can't order your way. Service is mediocre, management is rude, waits are long. They abuse customers and do it their way. Will never go back....I sent a long complaint to Hillstone directly and they never responded.More

Date of visit: January 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 29, 2022

Such great staff and service. Everyone was sweet. Quick service as well. My wife and I got the salmon app and we got the ribs and filet steak. It was all so good and cooked perfect.

Date of visit: January 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 29, 2022

62 degrees. Blue sky, sunshine, and each patio table has a separate heater. But.. show up with friends at Hillstone Dallas and be turned away because the hostess shares that it’s too cold to sit on the patio. To cold for who?? Her?? This place...is the most inconsistent restaurant in the Park Cities. It wasn’t to cold for the restaurant a block away to open their patio and serve our group of 10 that day.More

Date of visit: January 2022
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Reviewed January 6, 2022 via mobile

such a pretentious restaurant! i ordered the fish special and it was super dry and cold… service was incredibly slow and practically non existent… read up on recent reviews and avoid this place! zero customer appreciation

Date of visit: January 2022
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Reviewed September 26, 2021

This used to be my favorite restaurant, but not anymore. It is impossible to get a reservation so there is always a wait of 45 minutes to 1.5 hours. I have never minded the wait in the past because the food is delicious. But tonight...we waited over over one hour for our table. We got so hungry, we decided to sit on the patio and order an appetizer while waiting for our table. The spinach artichoke dip was delicious, but they brought a handful of tortilla chips to feed four people. We had to ask for more chips twice and our food got cold waiting on the chips. When we were finally seated, I was disappointed in the changes in the menu. They no longer have baked potatoes to compliment the Hawaiian ribeye. Why? They no longer have the House Salad (that’s been off the menu for years, but they used to allow customers to order off menu), and they were out of crab cakes. I settled for the ruby red trout instead of crab cakes and it was just okay. Our waitress was great, but she couldn’t compensate for my disappointment in the menu.More

Date of visit: September 2021
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Reviewed September 5, 2021 via mobile

Perennial winner on many counts. Service, attitude, and menu are top notch. The menu is very diverse and strong winners in their category. Pork chops…wow, ribs as good as anywhere…but better. Roast chicken, and don’t forget the Hawaiian ribeye that will make you glad you...were there. Always busy, p,an being there,.More

Date of visit: September 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 2, 2021

A disaster from the moment we talked in through the entire meal and quality of food and service. We should have walked out! And to make matters even worse, the restaurant is dirty. I went to the ladies room and walked buy the kitchen and...was disgusted and grossed out! As a number of other reviews have said here -- stay away!More

Date of visit: August 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 6, 2021

So disappointing. Rude hostess, sad service, befuddled manager, and the food was a poor value for the money. Thankfully Dallas has lots of alternatives that are much better so visit one of them instead.

Date of visit: August 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 18, 2021

We went to Hillstone when we were visiting Dallas recently and enjoyed it so much we went there again on our visit a week later. I am on a gluten free/dairy free/no histamine diet and the wait staff went out of their way to make...sure i was able to order a meal that accommodated my dietary needs. I had their salmon which was one of the best I have had, and their wild rice dish was absolutely delicious! My friend had their ribs which she couldn't stop raving about. I'll definitely be going back to Hillstone! We went to dinner early so were able to get in each time. Be sure to make reservations as this is a popular place!More

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 6, 2021 via mobile

Had lunch here today. They have the same menu items we always ordered at Houston’s Addison. It was so delicious! Service and food were both excellent, and it’s vegetarian friendly. I’m so happy to see they carry the house made veggie burger. This is absolutely...the BEST veggie burger I have ever eaten!!!More

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 2, 2021 via mobile

Was my favorite restaurant. Not any more. The food is still great....if what you want is available. The hostess was dismissive and not very eager to please. We waited almost two hours to be seated. Lost me as a cuatomer

Date of visit: May 2021
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 2, 2021 via mobile

We tried to get a reservation 4 hours in advance, but they asked us to walk in. We got there and they said the wait was going to be 1,5 hours (it actually was). We asked several times for our table and they said that...a large group was not easy to accommodate (4 people, ok?) . We decided to sit at the bar. There we asked for some ribs and salad and they would not serve it there. After all we got a table and had some good food. That was ok I guessMore

Date of visit: May 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 28, 2021

We enjoyed eating at this restaurant with an old friend. The staff is very friendly and extremely knowledgable about the menu and all the ingredients. Most impressive! The Key Lime Pie is very good.

Date of visit: April 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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368gregr
May 7, 2020|
AnswerShow all 2 answers
Response from TexasFiona | Reviewed this property |
I agree with you totally and share your opinion.
2
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moa326
April 28, 2019|
AnswerShow all 2 answers
Response from wwfrench | Reviewed this property |
The only way to avoid the wait is to get there before 6. The bar is always packed from 5pm on! There is a nice patio you can wait for a table and have s drink and and an appetizer. The noise level is low
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paulabS6806YY
March 18, 2018|
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Response from EdnaK_13 | Reviewed this property |
Sorry but we had a family emergency come up that took me away from visiting my Trip Adviser site. I also am sorry that I don’t know the answer to your question. I was only a visiting client to this restaurant. I’d contact... More
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Frequently Asked Questions about Hillstone

Yes, Hillstone offers takeout services.

Hillstone is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5