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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar, Mexican, Pub
Meals
Lunch, Dinner
FEATURES
Wheelchair Accessible, Full Bar, Seating, Table Service
Reviews (24)
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24 results
Traveler rating
3
4
8
2
7
Traveler type
Time of year
LanguageEnglish
Traveler rating
3
4
8
2
7
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Reviewed May 10, 2020 via mobile

Ordered online. Text back food would be ready in 40 minutes. Drove and parked. Waited almost 2 hours for my order. Called twice. Just kept being told it’s on its way. Horrible.

Date of visit: May 2020
Helpful?
ChilisGrillandBar, Other at Chili's Grill & Bar, responded to this reviewResponded May 13, 2020

Elizabeth, we're very sorry to hear for the wait time. Do you mind getting in touch with our Guest Engagement Team at 1-800-983-4637 so we can learn a little bit more about what was going on during this order? Thank you!

Reviewed May 9, 2019 via mobile

Never had a bad time at this Chili's, friendly staff, great menu options, great drink selection. Just go and I promise you'll have a good time.

Date of visit: November 2018
Helpful?
Reviewed July 7, 2018

Average service, classic nachos were not good, asked for guacamole on the side and did not get it. Hamburger was small and got about 10-15 fries with the burger, asked for avocado slices on the side and did not that either, told waitress and she...did bring them, 4 very thin slices that did not look fresh at all. Will not go back again.More

Date of visit: July 2018
Helpful?1  
Dylan T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded July 8, 2018

We understand that we really dropped the ball on this one, Billcoo. We appreciate you letting us know what happened, and we're really sorry that we messed up so many things on this visit. Please give our Guest Engagement team a call at 1-800-983-4637 so...More

Reviewed April 7, 2018 via mobile

Our waitress was nice(And Cute), but be prepared to wait on the food! And the food is okay. Nothing special.

Date of visit: April 2018
Helpful?
Reviewed March 3, 2018 via mobile

Your basic Chilis. Nothing to WOW me to make sure I have to return soon. Slow service, waiter made sure the other tables with you ladies had his full attention. Refills on soda didn’t happen and my hubby took his cup to the bar and...asked for refill. Something we shouldn’t have to do. Food average. Prices went up and quality down.More

Date of visit: February 2018
Helpful?
Reviewed March 14, 2017

My sisters and niece go out on Mondays for dinner. We have a drink with our meal and catch up on family matters. We enjoy our night. They have a drink I love. El Niño margarita is so good. I would go just for that...drink. Waitstaff is just ok. They are usually busy.More

Date of visit: February 2017
Helpful?
Reviewed January 14, 2017 via mobile

We had a few drinks and were told the bar specials had to be ordered from the bar, eventually they "hooked us up ", I guess. The food wasn't too bad had the smoke house combo with honey chipotle tenders and ribs. Not bad for...indoor cooked but there wasn't much of a smoky flavor to the ribs. The tenders were great as was the street corn and fries. Although the service was slow the manager and staff were very courteous and helpful to make up for the really long wait on everything. Spent about two hours from being seated til we actually ate.More

Date of visit: January 2017
Helpful?
Reviewed December 21, 2016 via mobile

The last time we went here it took the waiter a long time to come and refill our drinks. They took a long time to come and take our order. I will give this location another chance and let you know how it goes.More

Date of visit: October 2016
Helpful?
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded January 3, 2017

Lisa, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch...More

Reviewed November 19, 2016 via mobile

My fiancée and I had eaten here for the first time and thought it would be a great place like some of the other Chili's we've been to. It wasn't that busy, so we didn't have to wait for seats. Some of the other customers...were getting pretty loud, but it seemed like the staff didn't really minded if it bothered other customers. We gave our orders and ate our food while the customers from the loud table started getting louder. My fiancée had asked for A1 steak sauce and we were given a bottle with only enough A1 for a dab or 2 for our meals. When we were done with our meal, we were told by our waitress that we pay at the table kiosk. It seemed strange that we had had to do that, but I had no other choice. I'm pretty sure it has it good days and bad days. If I go again, I'll make sure to update this and hopefully it will be one of their good days.More

Date of visit: November 2016
Helpful?
Reviewed November 6, 2016

Had a surprisingly good lunch here recently. The food was fresh, service was fast, and the waitress took great care of us. This branch of the Chili's chain seems better than average. I'll definitely come back for lunch in the future.

Date of visit: November 2016
Helpful?
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded November 8, 2016

Thank you for sharing. We appreciate you taking the time to provide feedback. We hope to see you again soon!

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Frequently Asked Questions about Chili's Grill & Bar

Chili's Grill & Bar is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3
  • Service: 2.5
  • Value: 2.5
  • Atmosphere: 2