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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast Food
FEATURES
Takeout, Wheelchair Accessible, Seating
Reviews (17)
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LanguageEnglish
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Reviewed May 7, 2021

Just left McDonald's was there for about 20 minutes waiting for my food never looks at you or talk to you doesn't even greet you as you walk in and then they hand food they can't even look at you very rude I was going...to ask for more sauce for my son's chicken nuggets and she just turned around and locked away I don't think we'll ever go back to that McDonald's they're so rudeMore

Date of visit: May 2021
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Reviewed January 9, 2019

Ordering breakfast should not be a dehumanizing experience, as it was at this McDonald's. The line was long and no one was using the kiosk, so we assumed that it was just as broken as the one we had encountered in San Antonio. When my...order came it did not include the milk I'd paid for. It was next to impossible for me to get the attention of the server who handed me my tray. That is because she had her back to me and was doing something else, then a friend of her appeared at the counter beside me and she chose to chat, rather than pay attention to me. I waved my hands, I tired to look angry, finally I had to shout at her to get her attention. This is disgusting! McDonald's has done itself and its customers a great disservice by adding the touch-screen kiosks that so often are out of order. They are not hiring enough workers to make up for their broken machines, and it is not worth the aggravation for me to ever eat there again.More

Date of visit: December 2018
Helpful?1  
Reviewed January 3, 2019 via mobile

I ordered a cheeseburger from the kiosk. I waited for a little bit as there was a lot of orders. Ask a young lady if there was a cheeseburger coming up anytime soon. She looked at me and ignored me went to making french fries....Finally I asked the lady to just give me my money back I was tired of waiting. She give me a really meme face walked over to the register and get me my money back and walked away. Ask the young lady at the register if I could talk to the manager. She ignored me. I left the McDonald's. I called the manager on the phone was put on hold for 10 minutes then it hung up on me I called back and left me on hold for about 4 minutes hung up on me again. I gave up if this is the way they treat their customers I don't know how they're still in business.More

Date of visit: January 2019
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Reviewed November 4, 2018

Early morning breakfast stop for quick meal while on the road. Staff very friendly . location neat and clean..

Date of visit: October 2018
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Reviewed August 21, 2018

As far as Mcdonald's are, it not hard to mess up the food, however the location this one is in, inside a Love's Truck Stop, seems to do that. Order taker didn't really pay attention to what i said and had to go back and...order a second time. Not exactly easy with the group I had. However the food was good and accurate. Workers moving in fast forward mode.More

Date of visit: August 2018
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Reviewed August 18, 2018 via mobile

Hot food early in the am. Location in a gas station. Was fast and accurate. What you expect, wish they served lunch all day.

Date of visit: August 2018
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Reviewed July 25, 2018

It's a McDonald's.....I get it. But this one is generally clean, the service staff is friendly and helpful, and it's never really crowded because Comfort is such a small town.

Date of visit: July 2018
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Reviewed July 21, 2018 via mobile

Friendly staff. Quickly got through the line and got our food. We were out of the door in no time with the correct items ordered.

Date of visit: July 2018
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Reviewed March 28, 2018

It is a typical fast food restaurant. Always consistent from one McDonald's to another McDonald's. Try it, you will like it.

Date of visit: March 2018
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Reviewed April 28, 2017

On a hill. Hard to get to, and hard to get back onto the highway. Went through the drive-thru lane, and got standard McDonalds food. Good window service. Good food.

Date of visit: March 2017
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