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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Fast Food
Meals
Lunch, Dinner
FEATURES
Takeout, Wheelchair Accessible, Seating
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features, about
Reviews (33)
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6
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8
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LanguageEnglish
Traveler rating
6
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9
0
8
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Reviewed March 27, 2021

We ordered lunch for a total of 10 staff members. First we called to check if we can call in an order, somebody answered the phone one time and then proceeded not answer the phone the next 10 times that we called back. We had...to drive over there to put our order in person and the employee at the register took our paper with all of our orders written down. Came back to work and 3 staff members did not get their meals correct and one did not receive their meal . The sandwich meals did not have any sauce did not have pickles as the add claims, no condiments. We drove back to hopefully get the meals corrected. The lady that took our order was upset that we came back and said that we were wrong with our food and that she ordered everything correctly. She argued with us when we asked to speak with a manager she said she was the manager. She did not want to give us our money back or give us correct food. Disappointing! Staff was very rude! First and last time we will ever get food from their again!More

Date of visit: March 2021
Helpful?
Reviewed September 29, 2019

We go to the Golden Chick in Fort Worth on Altamesa Blvd. and we are always pleased. The service is great and the staff is friendly. Often the young men bring our tray to the table.

Date of visit: September 2019
Helpful?1  
Reviewed July 14, 2019 via mobile

We ate here around 5:00 pm. Ordered a 2 pc and 3 pc dinner. The chicken & Roll was just ok. The okra was tough like it had been under a heat lamp since they opened. The jalapeños are soft not crispy like they’ve been...left open. Not to mention they are expensive for a dinner with 1 side. We won’t visit this chain again.More

Date of visit: July 2019
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Reviewed June 12, 2019

This place is hot. 82° in the lobby. As much as they charge for chicken, I would think they could afford to fix the air conditioner. Ridiculous. I can only imagine how hot it is in the back where the cook is.

Date of visit: June 2019
Helpful?
Reviewed April 24, 2019 via mobile

We stopped for lunch and they were out of several selections such as fries and salad. We finally hit on a combination of items they had... Catfish, green beans and macaroni & cheese. It was good. It was pretty clean. Staff reasonably friendly and somewhat...helpful.More

Date of visit: April 2019
Helpful?
Reviewed March 22, 2019

Stopped for lunch during a day long drive because Golden Chick offerd grilled chicken. The chicken was delicious - well seasond and very moist. Counter service was fast and friendly and they brought the meals to the table.

Date of visit: February 2019
Helpful?
Reviewed March 8, 2019 via mobile

Booster seats all dirty... one had blob of wet paper towels and....whatever liquid in it... grease on floor by trash can...huge puddle of it....trash all over floor.....bathroom had wet floor cone and floor was wet but there was sweetener packet on floor and tissue wadded...up in corner..... walked by kitchen...floor horrible. Bunch of teenagers working unsupervised. Out of sweet tea, out of mac n cheese...... chicken was good but if Id have looked around I probably would not have eaten.More

Date of visit: March 2019
Helpful?
Reviewed October 26, 2018

We needed something quick and that we could bring back to our hotel room. This place was recommended by the hotel staff. The chicken was very good and the catfish had just been cooked and was excellent.

Date of visit: October 2018
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Reviewed October 18, 2018

Our chicken was cold and greasy and almost inedible. Tasted like it had been under the lamp since noon (we ate at 6pm). The restaurant was staffed by teenagers. When my husband told the cashier he didn't get a roll (which should have been included)...she just looked at him. When he mentioned the chicken was tough and inedible, the clerk mumbled "sorry". No offer to do anthing about either problem. There were about 5 teen workers just sitting at tables. I'm sure there are times when food here is better, otherwise they wouldn't keep the doors open. I think there is a need for more training with the young members of their staff.More

Date of visit: October 2018
Helpful?1  
Reviewed August 1, 2018

We'd never heard of this place, and thought it was a local operation, until we saw it other places, too. The food was good, reasonably priced--we got the 9-piece with sides, ate dinner, and had leftovers for breakfast the next day, for less than $30...for two of us.More

Date of visit: July 2018
Helpful?
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Frequently Asked Questions about Golden Chick

Yes, Golden Chick offers takeout services.

Golden Chick is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5