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KFC

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8509 Highway 377 S, Benbrook, TX 76126-2544
+1 817-249-1569
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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
All over
Level Contributor
30 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

Would be great if they just started over here with Owners, Managers and all. Close it down...fumigate and start over. Not sure why KFC puts up with this franchise being so bad. Dirty and terrible customer service. Last time I was there they ran out of chicken. Not kidding. Won't return until I see DRASTIC changes.

Helpful?
Thank jamesnp89
Benbrook, Texas
Level Contributor
4 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 4 weeks ago

Maybe the dirtiest restaurant I've been in. Trash everywhere, ceiling tiles falling down with things falling out, dirty tables and floors, flies on everything. I went once and won't make that mistake again. This place really should be reported. The kids who worked there were cutting up and standing around the whole time. Too lazy to even clean up I... More 

Helpful?
Thank CalfRoper1961
Level Contributor
6 reviews
5 restaurant reviews
3 of 5 bubbles Reviewed July 20, 2016 via mobile

Typical Fast Food for a KFC/Taco Bell. If you need utensils make sure and ask, they always forget. Otherwise what you would expect from a fast food place.

Helpful?
Thank Cari H
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 28, 2016

Wondering why JD don't work there at nights anymore awesome young man service was great manager but now its going down hill

Helpful?
Thank bloodone1
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 20, 2015 via mobile

I recently stopped at this location multiple times and only time that I've gotten excellent service was when they hired a manager and my time very well mannered young man his name was Jason the service was excellent everyone on the shift was perfect this was the first time in a long time that I was pleased with my food... More 

Helpful?
Thank bloodone1
Fort Worth, Texas
Level Contributor
367 reviews
258 restaurant reviews
common_n_restaurant_reviews_1bd8 192 helpful votes
1 of 5 bubbles Reviewed December 17, 2014

The poor manager was doing everything she could to make this visit okay, but it was one of the worst visits in a chain fast food place I have EVER been to! Smoky from poor ventilation, I actually smelled like grease when I left the place. Dirty restrooms. Food made me sick. I will never go back.

Helpful?
Thank michael m
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 10, 2014

I am a loyal customer of this KFC I have been coming here for a while now and I come 2 or 3 times out of the week the general manager NASH..the so rude to the customers and her employee I'm not sure how she still have A JOB the customer service really needs help there's no reason why this... More 

Helpful?
1 Thank bloodone1
Fort Worth
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed September 29, 2014

First of all there is no a/c in this place and we live in Texas, second they are always out of something. The food is awful and don't get me started on the customer service. We live 5 minutes from this place. Our 8 yr old daughter was sweating it was that hot. We now drive to the one on... More 

Helpful?
Thank armywif3
Fort Worth, Texas
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 2, 2013 via mobile

went in on Friday September the 20th. order three or four piece all whiteto eat inside but Dave it to me in a box and paper bag it was so greasy that is soaked through the box and the paper bag the macaroni and cheese was cold when I complained about it they acted like it was no problem for... More 

Helpful?
2 Thank Lorin B

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Restaurant Details

Rating summary
  • Food
    1.5 of 5 bubbles
    Service
    1.5 of 5 bubbles
  • Value
    1.5 of 5 bubbles
    Atmosphere
    1 of 5 bubbles
Cuisine
American
Location and Contact Information
  • Address: 8509 Highway 377 S, Benbrook, TX 76126-2544
  • Location: United States  >  Texas (TX)  >  Benbrook
  • Phone Number: +1 817-249-1569

Questions & Answers

Questions? Get answers from KFC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?