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RATINGS
Food
Service
Value

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CUISINES
Fast Food, American
Meals
Lunch, Dinner
FEATURES
Seating
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Reviews (11)
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LanguageEnglish
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Reviewed November 20, 2019

This is a classic Arby's with menu and food like every other Arby's. The staff made the difference! We were welcomed when we arrived. It was obvious to them we were traveling. The cashier gave us a coupon sheet another customer had left. SAVE US...MONEY! We ordered from the sheet, with a couple extras. She used a different coupon that saved us even more!! Customer service above and beyond any expectation!!!More

Date of visit: October 2019
Helpful?
Reviewed September 14, 2018 via mobile

My food was ready as soon as I pulled up to the window. The sandwiches tasted great, and the cashier at the window was super sweet.

Date of visit: September 2018
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Reviewed September 2, 2018 via mobile

I stopped at an odd time to dine in. They The manager was changing out the cash drawer at the counter so I had to wait. As soon as the drive through person was available the manager asked her to take my order & then...to her just to give it to me because of the wait. My wait was less than 5 minutes but it seemed the manager wanted to make sure I was happy with my visit.More

Date of visit: September 2018
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Reviewed May 28, 2018

We stopped in here while on a road trip, greeted upon entering, order taken, food delivered as ordered, hot and fresh, no complaints, place seemed clean, one of the booth seats is broken, we had to change seats, otherwise, nice stop for a sandwich

Date of visit: May 2018
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Reviewed February 8, 2018

Arby's in Union City, Tn has good French Dip Swiss Sandwiches, 2 for $6 with coupon, and 2 classic Roast Beef sandwiches with 2 small fries, 2 small drinks, and 6 Mozzarella sticks is a great deal for $8.99 with coupon. Service at this Arby's...has always been a serious problem until they hired Skye who is exceptional. I was not surprised she had been promoted to Shift Manager. Arby's service at this location has improved from one star to five star service.More

Date of visit: February 2018
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Reviewed January 27, 2017

We stopped here after getting fuel at a nearby gas station. This restaurant is easy to get in an out of with ample parking. Our sandwiches were made fresh for us and were made exactly as ordered. Biggest complaint with Arby's is that there food...seems to be a little more expensive than other fast food options, but the food is always made fresh when ordered.More

Date of visit: December 2016
Helpful?1  
Reviewed December 1, 2016

I can always count on fresh cut meats, and fresh veggies from Arby's. The help is always friendly and the lobby area always clean.

Date of visit: November 2016
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Reviewed April 2, 2015

We stooped recently when passing through Union City since we knew Arby's would have the fish sandwich available at 2 for $5. we entered the restaurant, which we used to think was extremely nice and got i line at the one line for the ordering....Then a second cashier came to the counter and opening the second cash register. I stared to move to that line since I was the next person in line when she advised me that she was taking a customer that had come in after one.This is strictly immaturity on the part of this young girl that apparently had had little or no training on customer service.We received our sandwiches and headed for a table when I noticed how dirty the carpet was throughout the restaurant. It did nto appear to have been cleaned and was desperately in need of cleaning. This kind of makes it hard to digest you food when you see conditions like this. The fish sandwich nevertheless was good. We ate quickly, refilled our drink cups and left.More

Date of visit: March 2015
Helpful?1  
Reviewed March 25, 2014

have eaten here with the family many times now ,almost every trip to see my son. arby's always has great food and fair prices ,easy acess and then we shop at wal mart right behind it after eating, best of both worlds, oh yeah .have...to have my Jamocha shake.More

Date of visit: February 2014
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Reviewed February 8, 2014

This is a very nice Arby’s and the day we stopped the manger was “floating" throughout the restaurant to see how the food was and if drinks needed to be refilled. I know this is not an very day occurrence at most fast foods. The...place is well laid out and was clean. Located at a busy intersection and in front of Wal Mart, the picture shown for this location is totally incorrect. This is a free standing modern structure and the one in the photo appears to be a downtown location. I have no idea where that building is. We will stop in at this place again when coming through Union City which is always out route back to our home state of Kentucky.More

Date of visit: September 2013
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Arby's is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4.5
  • Value: 4.5