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820 Expo Dr, Smyrna, TN 37167-5699
11:00 am - 10:00 pm
Closed now
All hours
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri 11:00 am - 11:00 pm
Sat 10:00 am - 11:00 pm
More Info
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90 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 89: English reviews
Knoxville, Tennessee
Level Contributor
262 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Very good service and friendly staff. Food was quick and delicious. The entrance can be a little tricky to get into so just pay attention and you will get to it. (It will be worth it). Check this one out!!

Thank wade c
Level Contributor
121 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

The food is usually ok just need more servers on the weekends and on free pie Wednesday. Service has really been horrible lately and lack of compassion comes with it

Thank Chris F
Grand Rapids, Michigan
Level Contributor
601 reviews
275 restaurant reviews
common_n_restaurant_reviews_1bd8 192 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

The O'Charley's in our neighborhood got so bad it closed and reopened a couple months later under a local name. We thought maybe this one would be back to their old standards......nope.....guess it's the whole chain. I tried prime rib....incredible bad cut, tough, slapped on table, waiter had an attitude.....really bad experience that was not made up by the yeast... More 

Thank RickMIusa
Rock Spring, Georgia
Level Contributor
11 reviews
10 restaurant reviews
4 of 5 bubbles Reviewed September 2, 2016

I always have dinner here when I travel to Smyrna for my job once a month. I enjoy the baby back ribs, chicken tenders, chicken pot pie, loaded baked potato, and hamburgers.

Thank rachmoore214
Nashville, Tennessee
Level Contributor
411 reviews
291 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed August 30, 2016

We arrived with a party of 9 and were seated right away. BIG improvement from the last visit. The food was fair this time. the potato soup was overly salty and my house salad was mostly croutons. It was a mixed reaction from the group on the food quality.

Thank WJB12311
Gatineau, Canada
Level Contributor
192 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 132 helpful votes
3 of 5 bubbles Reviewed August 22, 2016

Visited O'Charley's in Smyrna, TN on a Sunday morning. We were there for Sunday Brunch. A little disappointing to say the least. My eggs Benedict were very plain on the plate, no fruit, no decorations and they included a slice of tomato under the egg -far from required and alters the taste. To me, eggs Benedict are a classic and... More 

Thank GerryPhilippe
Lawrenceville, Georgia
Level Contributor
27 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 20, 2016

We have O'Charley's in our home area but have never eaten at one. On a recent long car drive, stopped for the night, and this one was next to our motel. Friday night, crowded, poor service. Slow to get food, and slow to clean the table. I ordered club sandwich; bread was soggy. Pecan Pie for dessert was ice cold.

Thank Jim B
Smyrna, Tennessee
Level Contributor
291 reviews
254 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
3 of 5 bubbles Reviewed August 18, 2016

It wasn’t necessarily bad – as a matter of fact my dish, Tuscan Chicken was really good. Took quite a while to order and receive our food. Wife is trying to eat healthier, somewhat gluten free, but there weren’t many choices. She ordered steak with a baked potato and baby green beans. We waited about 20 minutes after ordering. Server... More 

Thank room121
Smyrna, Tennessee
Level Contributor
73 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed August 2, 2016

It's been a year since we last went in due to management change and poor service. Nothing has really changed at all. The hostess never once said a word other than "Party of 2" and that's it. Started to the bar area and asked to please not be seated there and it seemed to irritate him. Waitress was pretty good,... More 

Thank Glenn M
Nashville, Tennessee
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 28, 2016

Ordered Honey Drizzled Chicken. Only got one small chicken breast. Quantity is nothing like what is pictured or described. Picture must be taken with chicken on saucer! Not worth the price. Service was poo, distracted. Tomato basil soup too spicey.

Thank newstupid

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Kids, Families with children
Open Hours
10:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
10:00 am - 11:00 pm
Location and Contact Information
  • Address: 820 Expo Dr, Smyrna, TN 37167-5699
  • Location: United States  >  Tennessee (TN)  >  Smyrna
  • Phone Number: 615-220-1772

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?