We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Zaxby's

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
+1 865-429-2360
Website
Today
11:00 am - 10:00 pm
Open now
All hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
Add Photo Write a Review

96 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 96: English reviews
Savannah
Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Zaxby's always a good choice. Love their wings at most locations. This location has VERY small sized wings.

Helpful?
Thank KatMacSavannah
Georgetown, South Carolina
Level Contributor
14 reviews
8 restaurant reviews
4 of 5 bubbles Reviewed 3 weeks ago

food was hot and order was correct. lines were long but quick staff very friendly. made my daughter happy.

Helpful?
Thank w123i
Kingwood, West Virginia, United States
Level Contributor
68 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed October 29, 2016

We got the large family pack to take back to the hotel. They didn't have the two liter drinks to go with the meal, so we had to get to go cups. They forgot to include our Texas toast and tater chips and we had to go back to get them. The food was good, but check your order before... More 

Helpful?
Thank Jeff M
Maryville, Tennessee
Level Contributor
171 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed October 17, 2016

Stopped in at this Zaxby's while on a business trip hoping to get in and out very quickly as this had been my experience at other locations. Placed my order (a salad and drink) and found a spot to wait, and wait, and wait. After 20 minutes my order had still not come up even though quite a few people... More 

Helpful?
Thank Mbhnm
Level Contributor
110 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed September 30, 2016 via mobile

I felt like I did not have many choices since I don't like fried food. Kind of disappointing really. Salad was ok.

Helpful?
Thank Lisa F
Newark, Ohio
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 12, 2016

All the kids like the shakes. And you get a free cup so you can use again if you would like to do so.

Helpful?
Thank jdgraham2016
Indianapolis, Indiana
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 3, 2016 via mobile

While visiting the area, we decided to try Zaxby's. It's a typical fast food restaurant with the focus on chicken. The food was delicious and portions were HUGE. I orders the fried chicken salad and it fed 3 of us! I even brought some back with me. The only reason I didn't give it 5 stars was the drink area... More 

Helpful?
Thank RobynJ92
Gray, Tennessee
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed August 12, 2016

Went to this zaxbys and ordered 2 meal deals for my wife and myself. There was one group of 4 in front of me that had already ordered and were waiting for their food. I was the only other person there. It took almost 15 minutes to get my food to go and it was cold once I got it.... More 

Helpful?
Thank bhood73
Leesburg, Alabama
Level Contributor
32 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 2, 2016

This is always a favorite of our grand kids. Clean and afforfable place to eat within five minutes of the resort.

Helpful?
Thank Tommy1311
Anderson, South Carolina
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed July 31, 2016

I love eating at Zaxby's!!! But this one was not a good one. Poor customer service, they got my order wrong. But they did fix it!!!! At all the Zaxby's the manager usually goes around and visit the customers to make sure that they are happy with the food and service, but they did not do that at this one!!... More 

Helpful?
Thank kc0wart

Travelers who viewed Zaxby's also viewed

Sevierville, Sevier County
Sevierville, Sevier County
 
Sevierville, Sevier County
Sevierville, Sevier County
 
Sevierville, Sevier County
 

Been to Zaxby's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Fast Food
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible
Good for
Families with children, Dining on a budget
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: +1 865-429-2360

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?