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Certificate of Excellence
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698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
+1 865-429-2360
11:00 am - 10:00 pm
Open now
See all hours
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
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100 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 100: English reviews
Vale, North Carolina
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Went to pick up a box of strips to feed some hungry boys lunch. It was crowded but the line moved quickly. The best surprise was the hot chips. I did not know Zaz had them as a menu item. Excellent chips

Thank Shawnwwjd
Level Contributor
5 reviews
5 of 5 bubbles Reviewed January 1, 2017 via mobile

We don't have a Zaxby's within a couple of hours from us, so it's a real treat for us when we're out of town. We went through the drive thru and the service was fast and friendly and the food was tasty. We will be back!

Thank Amy S
Kansas City, Missouri
Level Contributor
62 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 21, 2016

Got take out for dinner. Great chicken and pretty good price range. Not excited about the zaxby's sauce (chic fil a is better), but overall great food.

Thank aaron m
Cartersville, Georgia
Level Contributor
109 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed December 19, 2016

We stopped here when we got to town before heading to the Wilderness. Food was great as expected as we eat Zaxby's fairly regularly back home. My only complaint is that they weren't busy yet it took almost 15 minutes to get our food. They apologized but didn't give an explanation, others that came in after us were getting their... More 

Thank smoss999
Level Contributor
31 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed December 3, 2016

Zaxby's always a good choice. Love their wings at most locations. This location has VERY small sized wings.

Thank KatMacSavannah
Georgetown, South Carolina
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 13, 2016

food was hot and order was correct. lines were long but quick staff very friendly. made my daughter happy.

Thank w123i
Kingwood, West Virginia, United States
Level Contributor
76 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed October 29, 2016

We got the large family pack to take back to the hotel. They didn't have the two liter drinks to go with the meal, so we had to get to go cups. They forgot to include our Texas toast and tater chips and we had to go back to get them. The food was good, but check your order before... More 

Thank Jeff M
Maryville, Tennessee
Level Contributor
176 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
2 of 5 bubbles Reviewed October 17, 2016

Stopped in at this Zaxby's while on a business trip hoping to get in and out very quickly as this had been my experience at other locations. Placed my order (a salad and drink) and found a spot to wait, and wait, and wait. After 20 minutes my order had still not come up even though quite a few people... More 

Thank Mbhnm
Level Contributor
133 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed September 30, 2016 via mobile

I felt like I did not have many choices since I don't like fried food. Kind of disappointing really. Salad was ok.

Thank Lisa F
Newark, Ohio
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 12, 2016

All the kids like the shakes. And you get a free cup so you can use again if you would like to do so.

Thank jdgraham2016

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Fast Food
Lunch, Dinner
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Parking Available
Good for
Families with children, Dining on a budget
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: +1 865-429-2360

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?