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Certificate of Excellence
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698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
11:00 am - 11:00 pm
Open now
All hours
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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86 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is the first time I had eaten at a Zacby's I loved it not too much breaking on the chicken and the sauce was a great blend on spices Fries had a good seasoning added also and the coleslaw was fresh and tasty not too much mayo Great price large servings worth the $

Thank Mindy W
pelham, tn
Level Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

When we went it was about an hour before closing and I realize they were trying to get ready to leave. The first thing is they were out of ice so we couldn't get drinks unless we wanted them hot. While we were waiting in the car with my two young grandchildren one of the staff screams at one of... More 

Thank c h
Dandridge, Tennessee
Level Contributor
81 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me start by saying, I really like Zaxby's food, but the service I received from the staff at this Zaxby's was shameful. I had to place my order twice (at the drive thru) and I was the only one in line. At first I thought she did not hear me, but when I got to the window, she had... More 

Thank Bobby W
Columbia, Kentucky
Level Contributor
36 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I love zaxbys... Just not This one! The service is awful! My trip thru the drive thru was a 30 minute ordeal! After they finally took my order , they forgot to give me my drink so I went back thru the drive thru! My toast was hard as rock ! My chicken was so greasy , very disappointed

Thank Erod44
Corbin, Kentucky, United States
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This restaurant is reasonably priced, and offers great food. The quality of Zaxby's has never let me down and I really enjoy the simple, reasonable price of their meals, which have always been good quality regardless of the location I visit.

Thank Jenny I
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I took my niece for a quick lunch,neither of us had ever beento a Zaxby's and we we not disappointed. Friendly staff,good ervice tasty food. We both had chicked stips and loved them !

Thank nancyj865
Sevierville, Tennessee
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 12, 2016

I stopped by Friday June 10th for lunch .It was good and service was fast. They were busy but were handling the customers quickly.

Thank judy p
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 6, 2016 via mobile

The staff was very friendly. Our food was great. However the dining area needed attention. Many tables were dirty with grease and food pieces. We had to clean off our own table to sit at a booth.

Thank Kimberly J
Level Contributor
16 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 19, 2016

Not enough staff for a lunch crowd. Slow and disorganized. No one was managing the window so food was just sitting until it was overflowing. Took a long time to get lunch. Was not a happy patron.

Thank Abby M
Dayton, Ohio
Level Contributor
65 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 14, 2016 via mobile

We live in ohio so when we come to sexier like we like to stop and get some of the fried mushrooms , they are usually very good but this time we just had little pieces not what we wanted so we called and the girls said they have never been whole or bigger pieces just little pieces , I... More 

Thank joesoup1972

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
American, Fast Food
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Families with children, Dining on a budget
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: 865-429-2360

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?