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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$4 - $27
CUISINES
Mexican, Latin
Special Diets
Vegetarian Friendly
View all details
meals, features
Reviews (83)
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83 results
Traveler rating
57
12
6
6
2
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Time of year
LanguageEnglish
Traveler rating
57
12
6
6
2
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All reviews fajitas guacamole street tacos shrimp steak pico de gallo cheese sauce sevier county love this place service was great pigeon forge chips pkwy veggies goodness patrons yum
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Reviewed August 1, 2020 via mobile

Excelent Mexican food and service, they speak both languages at least, very well priced. Will defenitly stop there again. We were 8 in our party, get seated in no time, drinks and appetizers were brought in no time and the main course were perfectly time....Excelente!!!!More

Date of visit: July 2020
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Reviewed July 3, 2020

Found at least one place the serves tacos with corn tortillas, cilantro, and white onions. Service was friendly chips were sort of warm, salsa ok, much better than the Cancun Mexico place we were at the other day.

Date of visit: June 2020
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Reviewed March 29, 2020 via mobile

Love this place. The food is fabulous. Service is excellent and you can't beat the prices. We have dined there many times and have never been disappointed! So glad they are able to provide take-out service during this current crisis. Take-out meals and portion size...are every bit as good as when we dined in.More

Date of visit: March 2020
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Reviewed February 26, 2020 via mobile

We ordered the fajitas for two with steak and chickend. The food was fresh and delicious. Large portions and the service was great. This was our first visit, but we will definitely be back.

Date of visit: February 2020
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Reviewed January 24, 2020 via mobile

This place is outstanding! The food here was exceptionally done and the servers was great. Being from out of town, I stay away from the chains restaurants as much as possible. My wife and I both loved our time here and wished they'd open a...Pollo Loco down here in Florida and save us from bad mexican food!More

Date of visit: January 2020
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Reviewed December 9, 2019

I will saw the place is very clean....But, the waitress can't understand English well nor count, and Rude.. The cheese dip tasted like flour. The Chicken taco was just plan bad ate a little of the meat out of it left the rice. The kids...didn't even finished their beans and rice. Took forever to get checked out because they was trying to charge us more than what the waitress had brought our ticket for..We travel down that way often but will be looking for a different Mexican place to eat..But they did serve Coke which was good.More

Date of visit: December 2019
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Reviewed October 9, 2019

My husband and I have been here a few times. It is delicious! I usually order the chicken chimichanga, and my hubby gets a burrito. Good food and service. Give it a try!

Date of visit: September 2019
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Reviewed September 15, 2019

Off the tourist path and so good! Great service and super Mexican food. Even with language barrier dining was just fun.

Date of visit: September 2019
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Reviewed September 3, 2019 via mobile

While visiting my mother in Sevierville, she suggested we dine at the restaurant Pollo Loco, located on Dolly Parton Pkwy. The complimentary salsa with chips tastes fresh, and it has moderate to low heat. I ordered the taco salad with fajita shrimp, and it was...beyond my expectation. The edible bowl was perhaps a little thicker than light, crunchy ones you might find commercially produced, however it trapped the flavorful cheese sauce effectively, allowing all the goodness inside the tortilla shell to be contained and consumed without spillage or sogginess. Inside the bowl were ten seasoned and cooked shrimp mixed in with cheese sauce, fried onion, fried green and yellow pepper, lettuce, pico de gallo, a dollop of guacamole, and a dollop of sour cream. The food was hot when it arrived at the table, and the dish was flavorful throughout. Mom ordered steak fajitas with refried beans and rice. The plate had a colorful assortment of yellow and green peppers fried with the onion, steak, and a hint of tomatoes to catch your eye and whet your senses. Mom said the meat was tender, and she took half of her dinner home for tomorrow's lunch given the generous portion. Our service was slow after the food arrived, and we were not offered refills. However, in the server's defense, the restaurant seemed understaffed of servers given the almost constant flow of patrons trickling in and only 1-2 servers for the entire restaurant. I learned that you should take your bill to the cash register for quicker attention when paying. But the slowness of service is also reminded me that we need to slow down in our fast paced culture and lives, savor delicious food, take time to enjoy good meals with our family and friends, and slow down to breathe, eat, and enjoy this life. This is the best Mexican food I have tasted in Sevier County, and I have tried five different Mexican restaurants in Sevierville, Pigeon Forge, and Gatlinburg. All were good in some way, but Pollo Loco is head and shoulders above the others with their taco salad con fajita shrimp! I cannot wait for a return visit!More

Date of visit: September 2019
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Reviewed August 29, 2019 via mobile

This place has the best combination of food and service when it comes to Mexican restaurants in the Sevierville Pigeon Forge Gatlinburg area. Street tacos, guacamole, enchiladas- EVERYTHING. Friendly staff.

Date of visit: August 2019
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Questions & Answers
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Guide684396
August 20, 2017|
Answer
Response from Ken G | Reviewed this property |
They are open 11a to 9p Monday thru Thursday, until 930p on Friday and Saturday, and 11a to 4p on Sunday.
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