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Paula Deen's Family Kitchen

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Face masks required for guests in public areas
  • Floors marked for social distancing
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$15 - $21
CUISINES
American
Special Diets
Vegetarian Friendly
View all details
meals, features, about
Reviews (9,741)
Filter reviews
9,739 results
Traveler rating
6,192
1,623
1,041
468
415
Traveler type
Time of year
LanguageEnglish
Traveler rating
6,192
1,623
1,041
468
415
Show reviews that mention
All reviews fried chicken creamed potatoes butter cake black eyed peas mac and cheese pot roast spare ribs peach cobbler biscuits salad pancakes fries family style all you can eat poppy seed southern food your table is ready
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Reviewed yesterday via mobile

This review is more about the service that we received today than the food. Don’t get me wrong, the breakfast was amazing! But Mike Abel, our server, was just incredible! So much personality and efficiency, he took care of us and was funny too! Definitely...an assetMore

Date of visit: October 2021
Helpful?
Reviewed 4 days ago via mobile

If you walk away hungry don't blame them ,many different items to chose from great food and plenty of it price is a little high but you get what you pay for ,I probably will go back again ,service was great and so was food

Date of visit: October 2021
Helpful?
Reviewed 5 days ago via mobile

Fantastic service and great staff. Food was average at best but dessert saved the experience. Pot roast way too salty, chicken was good, mashed potatoes cold and runny, Cole slaw too tangy, broccoli casserole good, cream corn good. Rolls great as was the peach cobbler.

Date of visit: October 2021
Helpful?
Review Manager, Marketing at Paula Deen's Family Kitchen, responded to this reviewResponded 3 days ago

Hi! We certainly thank you for visiting.

Reviewed 6 days ago

It was served family style with your choices in each category. Everything was fresh and warm but nothing you could not have gotten at a breakfast buffet. Again, it was okay but not worth the price.

Date of visit: October 2021
Helpful?
Review Manager, Marketing at Paula Deen's Family Kitchen, responded to this reviewResponded 3 days ago

Hi! We certainly thank you for visiting.

Reviewed 1 week ago

I love the food here. It is very good. Go for lunch as it is cheaper than dinner and it is the same food. We only waited about 30 min, but they had told us an hour. Did some shopping at the Island. Love this...area.More

Date of visit: October 2021
Helpful?
Review Manager, Marketing at Paula Deen's Family Kitchen, responded to this reviewResponded 3 days ago

Hi! We certainly thank you for visiting. Come back soon!

Reviewed 1 week ago

Food could be described as mediocre at best and especially at the prices... wasn't overly impressed- service wasn't the best either

Date of visit: September 2021
Helpful?
Diverse Concepts, Marketing at Paula Deen's Family Kitchen, responded to this reviewResponded 1 week ago

Hi! We certainly thank you for visiting.

Reviewed 1 week ago

Just ate at Paula Deens Kitchen in Nashville, TN and it was delicious!! Had great service from Coco!! I give it a 10/10❤️

Date of visit: October 2021
Helpful?
Diverse Concepts, Marketing at Paula Deen's Family Kitchen, responded to this reviewResponded 1 week ago

Hi! We certainly thank you for visiting. Come back soon!

Reviewed 2 weeks ago via mobile

Waited 2 1/2 hours and I was ok with that cause we occupied ourselves. Bread was amazing !Then downhill from there. 3 of us two of which were preteens,of course still had to pay adult prices. When food came out there were 3 small pieces...of fish, chicken which was only 3 legs and 3 wings! No breast! Sides were in small bowls which were the size of a regular cereal bowl. I don’t know if our bowls were so small because there were three of us but we spent most of our time sitting and waiting for potatoes refill as that was the only good side and a chicken breast. One piece of fish was ok. The other one was horrible tasting. Chicken mediocre, Mac N cheese dry. Very expensive! And very disappointed! Dessert not good either. Restaurant is beautiful inside but if you want good food. Stay away!More

Date of visit: October 2021
Helpful?
Diverse Concepts, Marketing at Paula Deen's Family Kitchen, responded to this reviewResponded 1 week ago

Hi. We have passed your notes to our General Manager. We are so sorry for your negative experience. We want all of our guests to have a five-star dining and service experience, and we realize that we missed the mark. Thank you for the honest...More

Reviewed 2 weeks ago

The country fried potatoes were half burnt and cold, the piggies in a blanket were so dry and shriveled like they'd been kept in a warmer forever, the apples french toast and brown sugar bacon were so over loaded with sugar. We ended up leaving...hungry cause it was just too bad to eat! Her dinners are not this way so maybe breakfast cooks need re=trained?More

Date of visit: October 2021
Helpful?1  
Diverse Concepts, Marketing at Paula Deen's Family Kitchen, responded to this reviewResponded 1 week ago

Hi. We have passed your notes to our General Manager. We are so sorry for your negative experience. We want all of our guests to have a five-star dining and service experience, and we realize that we missed the mark. Thank you for the honest...More

Reviewed 2 weeks ago via mobile

Every time we come to pigeon forge, we have to eat at Paula’s!! The peppered bacon and ooey gooey pancakes are unbelievable. We love the view and awesome store under the restaurant.

Date of visit: October 2021
Helpful?1  
Diverse Concepts, Marketing at Paula Deen's Family Kitchen, responded to this reviewResponded 1 week ago

Hi! We certainly thank you for visiting. Come back soon!

View more reviews
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Questions & Answers
Ask a question
Donna H
August 23, 2021|
AnswerShow all 2 answers
Response from Woltmannfamily | Reviewed this property |
I believe it was $25 per person for dinner, if I remember correctly lunch was the same price.
0
Votes
Excursion12236131564
July 27, 2021|
AnswerShow all 4 answers
Response from Jodi H | Reviewed this property |
We arrived at the Island about 8:30 and by the time we checked in at Paula Deen's we had a 30 minute wait. It flew by!
0
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Frequently Asked Questions about Paula Deen's Family Kitchen

Yes, Paula Deen's Family Kitchen is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Paula Deen's Family Kitchen is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4.5
  • Value: 3.5
  • Atmosphere: 4