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Hard Rock Cafe

2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
+1 865-430-7625
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Overview
  • Excellent42%
  • Very good28%
  • Average18%
  • Poor7%
  • Terrible5%
Travelers talk about
“burger” (98 reviews)
“fajitas” (21 reviews)
“salad” (38 reviews)
Closed Now
All hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
All Details
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Reviews (1,620)
Traveler rating
Traveler type
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1 - 10 of 1,599 reviews

Reviewed 5 days ago via mobile

My family and I are visiting TN for the first time. We have eaten out twice a day for the past 4 days at all different restaurants. Hard Rock Cafe knocked it out of the park. We went within an hour of closing, which I...More

Thank TayBree
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Thank you so much for the kind words. I am so proud of all of my team members-I could not do my job without them! Have a great holiday season and please come back soon, Nandi

Reviewed 5 days ago via mobile

If you are a music fan this is the place to go to eat. There food was bit expensive so come prepared but the atmosphere was great. Very pleasant staff, great music to hear while dining, and rock memorabilia. I do have to say I...More

Thank LisaRC1974
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Hi Lisa, Thanks for stopping by-have a great holiday!

Reviewed 1 week ago via mobile

Best hamburgers we have ever had. We got to bring our Husky, Meeko. It was his first time at a restaurant. Absolutely amazing service and food.

Thank Brittney S
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

We love our pets! Come back soon and have a happy holiday!

Reviewed 2 weeks ago via mobile

So so good. My friends and I stopped by the bar for a few drinks before a show. The strawberry Long Islands and mojitos were amazing. Great bartender. Everything Kevin made was perfect. Very funny guy. Will definitely return.

1  Thank Samuel H
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thanks for your review!

Reviewed 2 weeks ago

The ambience is ok, service was very good but don't expect much from the food or drink....maybe they should just stick to selling t shirts etc.

1  Thank mannymouse
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi, I am sorry that you felt our product was sub par. I would like to hear what you found unsatisfactory. I can be reached at 865-430-7625 on Saturday until 5pm. Best, Nandi

Reviewed 2 weeks ago via mobile

I have been to this one before and it was good. However, this visit was no good. The server was nice. The food was bad. The honey mustard tasted awful. My one sweet tea refill that I got was unsweetened. My fries were burned. I...More

Thank 3clemonssc
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi, I am so sorry that you did not enjoy your last visit with us. Please let me know when you would like to come back and it will be my treat, thanks for your review. Nandi Intile 865-430-7625

Reviewed 4 weeks ago via mobile

My wife and I stopped here for dinner on a Friday night. Food was good. We received a large portion of the fajitas. They were great! I thought the value was appropriate for this type of chain. I will also say the dinner menu was...More

Thank ANCBanker
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks for your kind review and hope you can visit us again soon, Nandi

Reviewed 4 weeks ago via mobile

I love Hard Rock Cafes! This one is no exception. I got the ribeye which was the best steak I’ve had in a while. We haven’t had a bad experience. Staff is always friendly and food is always good. Yes the menu is a little...More

Thank Samantha S
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thanks so much for coming in to dine! We really appreciate our loyal fans!

Reviewed November 4, 2017 via mobile

Food was good. I thought it was over priced. Very comfy feeling and atmosphere was quiet. If it was a little cheaper I would probably go back.

Thank Travis H
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 weeks ago

Hi Travis! Thank you for the review. I know that some of our items are pricey, but I would be happy to suggest some wallet friendly items the next time you visit. Hope to see you again soon, Nandi

Reviewed November 4, 2017

The hostess specifically sat us in Robert's area because he was so sweet. Robert sucked. He got orders wrong, didn't bring things that we asked for and then copped an attitude. He charged me for the second cup of coffee and the Norwegian Salmon was...More

Thank Neal B
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 weeks ago

Hi Neal, I am so very sorry. I will address this today with Robert and with the kitchen staff. Please let me know when you will be coming back, I would lover to meet you. Best, Nandi

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Ask a question
Questions & Answers
momanderson
July 13, 2017|
AnswerShow all 2 answers
Response from Philip F | Reviewed this property |
I am in agreement with Randy. Either check their web site or call them to find out.
0
Votes
Katy B
February 2, 2017|
AnswerShow all 4 answers
Response from MarkB180 | Property representative |
We have the patio set up for your dog weather permitting. Hope to see you soon.
1
Vote
Sharon F
October 24, 2015|
AnswerShow all 4 answers
Response from VintageGibson | Reviewed this property |
Like all retail restaurants, they exist to make money for the company and a living for the employees. Capitalism works like this- If you want to buy the product at the price they want to sell it, you have a deal. If you... More
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$12 - $23
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Reservations
Good for
Bar scene, Kids, Families with children, Special occasions, Large groups
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-430-7625
  • E-mail
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