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Hard Rock Cafe

2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
+1 865-430-7625
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Overview
  • Excellent42%
  • Very good28%
  • Average18%
  • Poor7%
  • Terrible5%
Travelers talk about
“burger” (97 reviews)
“fajitas” (21 reviews)
“salad” (38 reviews)
Closed Now
All hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
All Details
Write a ReviewReviews (1,629)
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1 - 10 of 1,608 reviews

Reviewed 6 days ago via mobile

My wife and I ate hear on a Saturday afternoon,We were seated immediately We enjoyed our meal we both had burgers.

Thank Brad y
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Hi Brad, Thanks so much for reviewng the Cafe! I hope you can visit us again soon! Best, Nandi

Reviewed 1 week ago

Just stopped in for drinks. Absolutely horrible. I ordered a Mojito. The worst one I have ever had. Sent it back and left. I will never go back to that establishment,again. On top of that the waitress was an ab

Thank cwscarlett
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi, I am sorry that you did not enjoy your drink. I didn't see your comment about the bartender (Mary) could you resend?

Reviewed 1 week ago

I ordered a Strawberry Daiquiri and it was the worst that I have ever had. It had absolutely no flavor. The only thing it was, was cold and red. I will never go back there again. The waitress was very rude,More

Thank donnahaupt78
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi Donna, Sorry you did not like the drink that was prepared by our bartender and your server, Mary. We only use fresh ingredients like fresh strawberries and they are all handcrafted to order. I will speak with Mary with regard to the way she...More

Reviewed 2 weeks ago via mobile

We had a party of 8 and made a reservation online before arriving. The restaurant was not crowded which was nice. The entertainment was good and the memorabilia is cool. The food was average. One order in our group was burned and the staff were...More

Thank 76543travel
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Hi, Thanks for the nice review, I am sorry that the food was not to your liking. Hopefully you will come back again soon. Best, Nandi

Reviewed 2 weeks ago

Ate at the Hard Rock on Christmas day. We were astonished that they were open but then there were a lot of establishments open on Christmas day in the area. It was just my husband, our daughter and myself dining. We did have to wait...More

Thank Brittll
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Thanks so much for the kind words, hope to see you again soon! Take care, Nandi

Reviewed 2 weeks ago

My wife love baseball had so we went to buy one from this place for her collection. We ended eating a great meal while there. The live music was entertained.

Thank Osvaldo V
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks for the review!

Reviewed 3 weeks ago via mobile

Nothing special about the food here. However there was great memorabilia and videos from the past so was cool to say we have been there and done that.

Thank MarcusBrown1
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi, I am sorry that your were not impressed with your visit-hope you will give us another try. Best, Nandi

Reviewed 3 weeks ago via mobile

My family of three enjoyed lunch at Hard Rock for less than $35. My husband’s Club Sandwich was amazing. We also had Nachos, which were okay. Great, friendly service.

Thank Alyson C
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thanks for the nice review and the price friendly recommendations! Hope you can visit again soon, Nandi

Reviewed 4 weeks ago via mobile

Will definitely be back, We enjoyed it. Nice to look around at the old rockstar memorabilia. They even have some nice coloring books for kids.

Thank Zack G
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thank you fo stopping by! I am glad you enjoyed all the memorabilia. See you and your family soon!

Reviewed 5 weeks ago via mobile

My husband has a severe peanut allergy, so we went into the restaurant to look at the menu and to see what kind of oil they cook their food in. The host immediately went and got the chef Ricky and brought him out to talk...More

Thank mknight03
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Hello! I am so glad that Ricky and Shantel enabled you to have a great time! I hope you and your famly have a wonderful holiday season and hope to see you in 2018! Best, Nandi

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Ask a question
Questions & Answers
momanderson
July 13, 2017|
AnswerShow all 2 answers
Response from Philip F | Reviewed this property |
I am in agreement with Randy. Either check their web site or call them to find out.
0
Votes
Katy B
February 2, 2017|
AnswerShow all 4 answers
Response from MarkB180 | Property representative |
We have the patio set up for your dog weather permitting. Hope to see you soon.
1
Vote
Sharon F
October 24, 2015|
AnswerShow all 4 answers
Response from VintageGibson | Reviewed this property |
Like all retail restaurants, they exist to make money for the company and a living for the employees. Capitalism works like this- If you want to buy the product at the price they want to sell it, you have a deal. If you... More
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$12 - $23
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Reservations
Good for
Large groups, Families with children, Special occasions, Bar scene, Kids
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-430-7625
  • E-mail
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