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2050 Parkway, Pigeon Forge, TN 37863-2959
+1 865-430-7625
Website
Today
11:00 am - 1:00 am
Closed now
See all hours
Hours:
Sun - Fri 11:00 am - 12:00 am
Sat 11:00 am - 1:00 am
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1,472 Reviews from our TripAdvisor Community

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Showing 1,455: English reviews
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Took our grandkids for their first visit to a hard rock cafe to have lunch. Food was great and service was prompt and friendly. Would definitely go there again. Prices reasonable and family friendly atmosphere

Helpful?
Thank tngrandma5
Nandi I, General Manager at Hard Rock Cafe, responded to this review

Thank you for the kind review! I am glad you and your grandkids enjoyed your meal. Best, Nandi More 

Morristown, Tennessee
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

I had the Original Burger (after all it is the standard bearer) and you will not go wrong. This is a quality burger with fries that are equally as tasty. Themed with Rock and Roll Memorabilia you can view items from the stars.

Helpful?
Thank ecr2015
Nandi I, General Manager at Hard Rock Cafe, responded to this review

Thanks for the review! We have over 80,000 iconic memmorabilia items in our collection worldwide. Hope you can visit more cafe's including ours in the near future, Nandi More 

Tampa Florida
Level Contributor
28 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago NEW via mobile

So accommodating for our 2 year old. Sampled several apps, and all were excellent. The nachos were a huge portion. Had a pressed bourbon drink that was amazing. Waitress was very good and friendly. A little pricey, but a nice relaxing experience.

Helpful?
Thank tpd105
Nandi I, General Manager at Hard Rock Cafe, responded to this review

Hi! Thanks for reviewing the Cafe! We really appreciate the feedback. Glad you enjoyed your lunch! Hope you can visit again soon, Nandi More 

A TripAdvisor Member
1 of 5 bubbles Reviewed 1 week ago via mobile

Waiter was not amazing we gave a 16% tip regardless. When my mom checked her MasterCard statement, he (Robert) or the Hard Rock Cafe tipped an extra $20 making his tip 48% of our bill. Next time we visit Pigeon Forge, we will not be returning to the Hard Rock Cafe.

Helpful?
Thank A TripAdvisor Member
Nandi I, General Manager at Hard Rock Cafe, responded to this review

Hi, I am very sorry that you felt your service was mediocre. I will surely follow up with Robert and our service manager. I would like to talk with your mom regarding the credit card discrepancy. If your mom could call me at 865-430-7625 I can get it all sorted out. If we owe your mom a refund we will... More 

Advance, Missouri
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago

This was our first trip to a HardRock. I guess we were over hyped. That would have been ok, but we were under impressed as well. The food was mediocre, expensive, but the service was ok. Many many other places I would rather eat.

Helpful?
Thank Keiths_clan
Nandi I, General Manager at Hard Rock Cafe, responded to this review

Hi Keith, I am sorry that you felt underwhelmed during your visit. Can you call me to discuss? The phone number 865-430-7625. I would like to know the details of the visit and what types of things we can do to improve our atmosphere for our guests. Looking forward to hearing form you soon, Nandi More 

O'Fallon
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Came in after a show well before closing time and were told to have a seat wherever. Sat at the bar for 15 minutes with no service and only one occupied table in the restaurant and decided to take our business elsewhere.

Helpful?
1 Thank JessLS99
Nandi I, General Manager at Hard Rock Cafe, responded to this review

Hello, I am so sorry that there was none to greet you , it looks like you were here a couple of months ago. usually an employee is at the front doors. That certainly is not the way we want to treat our guests. Thank you for bringing it to my attention. I hope you will visit us again soon.... More 

Forest Grove, Oregon
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Other than being too loud for a real business meeting the food and the music is great. Good place to hang out watch people and relax

Helpful?
Thank tdouglasplating
Nandi I, General Manager at Hard Rock Cafe, responded to this review

Thanks for the review! We hope to see you soon! Regards, Nandi More 

Level Contributor
48 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

You would think by looking from the outside of this Hard Rock, it would be jam up. The menu choices are very limited. However if your going there to have a cocktail this may be your kinda place. The drink menu was way more inviting than the food menu. Not to mention they were out of several food items. Will... More 

Helpful?
Thank Troberts50
Nandi I, General Manager at Hard Rock Cafe, responded to this review

Hi, Thanks for you candid review. Your server should have taken you on a menu tour to familiarize you with all of our offerings. We actually have about 150 items on our menu ranging from appetizers to sandwiches, salads, burgers and BBQ. Hopefully you can come back soon and try something scrumptious! Best, Nandi More 

Sheboygan, Wisconsin
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Food was mediocre at best. Burgers were overdone. Wait staff was attentive, drinks were good. They just need to work on the food.

Helpful?
Thank nanc1234
Nandi I, General Manager at Hard Rock Cafe, responded to this review

Hi, I am so sorry the food was below your expectations. I would be happy to talk with you any time about how we can improve our food qualtiy. The phone number is 865-430-7625. Hope to hear from you soon, Nandi More 

Sevierville, Tennessee
Level Contributor
29 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

The food was excellent the club is very good and the burgers are great.the service was fast and Friendly can't complain

Helpful?
Thank blueovalfe
Nandi I, General Manager at Hard Rock Cafe, responded to this review

Thanks for the review! Glad you enjoyed the food and the staff! Regards, Nandi More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
$12 - $23
Cuisine
American, Bar, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar scene, Large groups, Special occasions, Kids, Families with children
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 1:00 am
Location and Contact Information
  • Address: 2050 Parkway, Pigeon Forge, TN 37863-2959
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-430-7625

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
3 questions
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?