Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Fast Food, Diner
Meals
Lunch, Dinner
FEATURES
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible
Reviews (178)
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178 results
Traveler rating
57
48
39
18
16
Traveler type
Time of year
LanguageEnglish
Traveler rating
57
48
39
18
16
See what travelers are saying:
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Reviewed May 8, 2021

I ate here because it looked like a fun place to eat and the atmosphere was good. The bacon cheeseburger I ordered was not good. I took the bun off and just ate the burger which was not hot temperature-wise. The milkshake was good, but...frankly, I think the lunch was about $15.00 and only worth about half that amount. No one who worked there looked happy.More

Date of visit: April 2021
Helpful?2  
Reviewed April 1, 2021

We ate here for lunch. Our food was cold and this was at 11:30 so not long after they opened. He burgers and shakes were nothing great. Drinks don’t come with the meals. The staff was confused and a bit rude. Would eat somewhere else.

Date of visit: April 2021
Helpful?
Reviewed March 20, 2021 via mobile

Orders 2 burgers, the patties were awful. We are half o ly because we had to wait a long time to order food and were starving. So disappointed, a worker at the bakery told me they had changed the burger patties and she agreed, not...good.More

Date of visit: March 2021
Helpful?1  
Reviewed August 24, 2020 via mobile

Stopped in for a quick lunch, and wish we’d skipped. Just awful. Ordered 2 bacon cheeseburger baskets, coke, water, and chocolate shake. Only items edible were hamburger bun and the coke and water. French fries, cheese, and bacon cold. Hamburger obviously a frozen patty that...had been precooked and kept in warming drawer. Chocolate “shake” was premix from a machine that tasted horrible. Each basket $11.99, didn’t include drink, and for the quality would’ve felt ripped off at half the price.More

Date of visit: August 2020
Helpful?2  
Reviewed July 14, 2020 via mobile

the employees who are supposed to be cleaning the tables tstare at the ceiling and avoid eye contact, after we were done with our table we ask them to clean our table for the next people and they literally just stared at the floor and...ignored us, people are walking around looking for tables that are clean and just giving up and sitting at dirty tables, management is failing miserably here!!!!!!More

Date of visit: July 2020
Helpful?1  
Reviewed July 4, 2020

Reds was ok but RICHARD, the grumpy man that took our order ruined our visit. He was rude and didn’t want to be there. He forgot one of our cheeseburgers, wanted to argue about it, would not give us an extra pack of ketchup, talked...down to my daughter and myself. I would highly recommend finding a better suited position other than customer service for richard. He ruined our day. SamMore

Date of visit: July 2020
Helpful?
Reviewed January 23, 2020

It's like walking back in time! The food is great! First time trying the cheese fries and highly recommend them. All food is in big portions. Loved the atmosphere! We always go to Red's when we visit Dollywood!

Date of visit: December 2019
Helpful?
Reviewed January 4, 2020

Ordering food and get fries and burger and only get 2 packs of ketchup for whole order? And you go back and ask and they say that’s all they are allowed to give. I think they need to evaluate the ratio of food to ketchup.... That’s ridiculous. When you have order of like 3 friesMore

Date of visit: January 2020
Helpful?
Reviewed December 30, 2019

Located in Dollywood I would think the hamburgers and fries would have been better for the price. Was disappointed though. It was filling for fast food.

Date of visit: December 2019
Helpful?
Reviewed November 8, 2019

We stopped here when we were on our bus trip .We stood in line and got a soso hamburger and cold french fries.It was very pricey for what you got to eat.I would try another restaurant if I was to back to Dollywood.

Date of visit: October 2019
Helpful?
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Questions & Answers
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Rottengrandma1
May 15, 2016|
Answer
Response from gadgetguy11 | Reviewed this property |
If you are a Dollywood Season Ticket holder, all food is discounted 20%: 20% Off Food, Merchandise, and select Rentals at the Gold Pass’ respective Park. No minimum required; Made-to-order items over $1000 excluded; (See... More
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Frequently Asked Questions about Red's Drive-in

Yes, Red's Drive-in offers takeout services.

Yes, Red's Drive-in offers delivery services.

Red's Drive-in is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3
  • Atmosphere: 3.5