We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Win Big When You Book on TripAdvisor

Krystal Restaurant

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
2041 Parkway, Pigeon Forge, TN 37863-2960
+1 865-286-9145
12:00 am - 11:59 pm
Open now
All hours
Sun 12:00 am - 3:00 am
Sun - Wed 7:00 am - 3:00 am
Thu 7:00 am - 12:00 am
Fri - Sat 12:00 am - 11:59 pm
More Info
Add Photo Write a Review

171 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 170: English reviews
West Carrollton, Ohio
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW

Krystal's is mandatory for my 6 boys when we visit Pigeon Forge. The order is always right and the people are always friendly.

Thank Mom_Jenni
Columbus, Ohio
Level Contributor
12 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago

Good hamburgers/loaded fries. I didn't try the breakfast but it looked good. I will try when I go back 11/17. It is at the entrance to my hotel.

Thank Tanya S
Level Contributor
46 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Stopped into grab a few sliders & pups but could not get the message across no chees or mustard on the pup. The food was fine, just staff was in their own world.

Thank Gilbert S
Sevierville, Tennessee
Level Contributor
24 reviews
14 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago

This Krystal is easy in and easy our. The view is wonderful from inside. You can watch the huge helium baloon ride, or see the Titanic or the Smokey Mountain Opry from this Krystal.

Thank armiesofgodmoments
Level Contributor
130 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Great service. Friendly staff and awesome food. White Castle has some serious competition if they decide to open some stores up north.

Thank Bruce F
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

The burgers do not taste like the old days. Chili is way too salty. Fries were too hard. The shake was too thin.

Thank Gail C
Claryville, New York
Level Contributor
46 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Coming from White Castle country, I looked forward to trying Krystal's, the mini hamburger of the Southeast. After a show, I stopped in and oddly enough, with no other customers and a well-staffed work crew (let's say more than Five Guys) it took quite a while to fill a small order. The wait seemed worth it as the mustard tanged... More 

Thank bobt2008
Lonaconing, Maryland, United States
Level Contributor
148 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed October 27, 2016

On vacation in TN, no Krystal's where we are from. My pregnant daughter loves the place. She had husband got a 24-pack. However, how they can call this little GRAY pattie a 100% burger is beyond me. Not good.3 stars because my daughter and husband love them and they were cheap, hot, and fast.

Thank Sujoly
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 23, 2016 via mobile

My hubby and I always get a bag of burgers and drive around the country seeing the sights. We love krystals

Thank Marcella L
Vandalia, Ohio
Level Contributor
245 reviews
131 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed October 20, 2016

Friendly, Fast Cheap -- not real huingry for lunch? grab a couple classic Krystal burgers and get back to it. Super fast service, friendly, accommodating!

Thank Jack F

Travelers who viewed Krystal Restaurant also viewed

Sevierville, Sevier County
Sevierville, Sevier County
Pigeon Forge, Sevier County
Sevierville, Sevier County
Sevierville, Sevier County
Sevierville, Sevier County

Been to Krystal Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
American, Fast Food
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Families with children, Dining on a budget
Open Hours
12:00 am - 3:00 am
7:00 am - 3:00 am
7:00 am - 3:00 am
7:00 am - 3:00 am
7:00 am - 3:00 am
7:00 am - 12:00 am
12:00 am - 11:59 pm
12:00 am - 11:59 pm
Location and Contact Information
  • Address: 2041 Parkway, Pigeon Forge, TN 37863-2960
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-286-9145

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Krystal Restaurant and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Krystal Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?