Best pizza and the soft pretzels and beer cheese are a must! Make sure you think outside the box. Try something different on your pizza! It's not just your pepperoni and cheese place!
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Visited pigeon forge, and ate here twice, because the gluten free pizza is amazing! GF with sausage and peppers. Never had a better gf, anywhere! Service is great, too! Highly recommend!
Love the quality and choices of pizzas. This MM was a little different-you stood in line and gave your order, than got seated and the food was brought to you. Even though the line was a little long, it moved pretty well. My kids think their wings are the best!
We really enjoyed our visit to Mellow Mushroom. Our pizza was outstanding and the service wasn't too bad.
CDE2004, Thank you for your review. We appreciate your business. Sincerely, Corey Hipsher Managing Partner More
We've eaten there twice & both times were takeout. The pizza was always ready in the time they told us. The toppings are fresh. There's no pizza that compares to the Mellow Mushroom!
Carmikemattbrook, Thank you for your review. We appreciate your business. Sincerely, Corey Hipsher Managing Partner More
Our family of 5 stopped in last minute on a Friday night. We were seated quickly. Once we ordered our food came out really quick. The food was amazing. I have been to other Mellow Mushrooms and the food was not near as good. Will return!
Hawkins30102, Thank you for your review. We appreciate your business. Sincerely, Corey Hipsher Managing Partner More
Traffic was moving so slow we could have ordered from our car and had our lunch delivered from the sidewalk. After finally finding a parking spot we walked up several flights of stairs and another block or two before deciding on Mellow Mushroom. The Spinach dip was great. The pizza was so so. We were seated quickly which made me... More
Melanie M, Thank you for your review of Mellow Mushroom. We appreciate your business. Sincerely, Corey Hipsher Managing Partner More
The food was really good and the service was excellent. The restaurant was clean and the servers were polite, Pricing was average and normal with most other restaurants. But on arrival I noticed on the outside window they had a sign banning firearms from their establishment. Had it not been for my family and kids wanting to eat there I... More
Aaron P, Thank you for your business. This is a Mellow Mushroom policy and not up to the individual franchises. We respect your right to bear arms. Sincerely, Corey Hipsher Managing Partner More
I was there with my family in July! We love the Food! We can't make a trip to Pigeon Forge without stopping in! Thank you all for such friendly staff! It really makes a difference!💜💜
Kbmomof4girls, Thank you for your review. We look forward to serving you again soon. Stay Mellow, Corey Hipsher Managing Partner More
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Dear Corey H., Mellow Mushroom GM,
Thanks for your response. Unfortunately, you cannot win me back. I'm a former Restaurant GM and DM. When you have three negative experiences within two weeks in one location it means the problems in your restaurant are systemic. I had three negative to go experiences. This means that your kitchen staff is untrained or does not care, supervising managers are untrained or do not care, and that to go service is not a priority. It's not like the food sat and waited for me. I was there before the food was ready each time. And it's not like it took forever for me to drive home. I'm working on my MBA and I spend the better part of my days off at the Starbucks right next door to your restaurant doing projects for my Master's Degree. If you wanted to provide the food in your establishment that meets your standards, you would need to replace your evening staff with employees that are competent and who care and committed to your restaurant's food quality standards. You may be committed to those values yourself, but instituting change like that does not take place overnight. Mellow Mushroom charges premium prices for burgers, salads and pizza. Those premium prices need to be justified by superior food quality. Your staff has proven to me that is something you just can't deliver. I will not purchase food from this Mellow Mushroom location again, and it's unlikely I'll choose another Mellow Mushroom location for a future dining experience.
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