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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Fast Food
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible, Drive Thru
Reviews (24)
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24 results
Traveler rating
9
7
5
2
1
Traveler type
Time of year
LanguageEnglish
Traveler rating
9
7
5
2
1
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Reviewed April 19, 2021

Dining room still not open so had to walk through the drive thru. They were still good customer service

Date of visit: April 2021
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Reviewed November 29, 2019 via mobile

Every visit here is a pleasant one. Customer service is nice. The fries are the best! Salad was a little wilted but overall a good experience.

Date of visit: November 2019
Helpful?
Reviewed September 11, 2019

I arrived right at closing, but they still served me which was very nice of them. The fried chicken tenders were just as good as if they had been cooked ealier in the evening.

Date of visit: September 2019
Helpful?
Reviewed March 27, 2019

I go here because it is so convenient to my office. I went through the drive thru on this visit and got great service. The chicken salad sandwich is very good and at a great price. I have had the salads and the plates before...and all is great. Fab prices for the amount of food that you get. I will continue to come here often.More

Date of visit: March 2019
Helpful?
Reviewed November 14, 2018

walked over from hotel to grab dinner----the food and choices are always top notch. Friendly staff. Will go again

Date of visit: November 2018
Helpful?
Reviewed November 13, 2018

We are not from the area, and where we live there are no Zaxby's, so we thought we'd try this place for lunch. The inside was a fairly typical fast food restaurant, but I was particularly impressed with the taste of the grilled chicken. It...was likely the best grilled chicken sandwich from a "fast food" establishment I've had--and that includes Chick-Fil-A, which had the best tasting grilled chicken sandwich for me prior to my tasting one from Zaxby's. The service was good, although it did take a bit of time for us to receive our order once we placed it. Overall this was a good visit.More

Date of visit: November 2018
Helpful?
Reviewed December 7, 2017

I enjoy coming to this location. I work in Ooltewah and the restaurant is clean , service is great and the food is excellent. I normally order the grilled chicken house salad. The honey mustard dressing is great.

Date of visit: December 2017
Helpful?
Reviewed August 31, 2017

Garmin said we had arrived at Captain D's. No, it's a Zaxby's. Very funny. We were tired and hungry zo we went inzide. Zandwiches were good, place was clean, 10-15 minute wait on food.

Date of visit: August 2017
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Reviewed August 1, 2017

Was looking for a local place to get chicken wings. We were surprised by this wing place as it was a fast food facility that offered traditional fried chicken wings. The original sauce is not hot at all.

Date of visit: July 2017
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Reviewed June 26, 2017 via mobile

We are not fast food fans but have learned to really enjoy Zaxby's Zalads especially when we are trying to watch our calorie intact. They are not pre made so it is easy to customize to each individual's preferences or dietary restrictions. They are always...fresh and tasty and large enough to make a meal. Many other fast food restaurants offer salads on their menus that are higher in calorie count than eating a double decker burger with large fries! One easily can be misled into thinking they are making the healthy choice by eating a salad.More

Date of visit: May 2017
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Frequently Asked Questions about Zaxby's

Yes, Zaxby's offers takeout services.

Zaxby's is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4