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Cadwaladers

The Iris | Castle Street, Criccieth LL52 0DP, Wales
+44 1766 523665
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Overview
  • Excellent53%
  • Very good26%
  • Average11%
  • Poor6%
  • Terrible4%
Travelers talk about
“ice cream” (347 reviews)
“sundae” (53 reviews)
“mango sorbet” (7 reviews)
Closed Now
All hours
CUISINES
Welsh, Cafe, British, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
The Iris | Castle Street, Criccieth LL52 0DP, Wales
Write a Review
Reviews (587)
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151 - 160 of 587 reviews

Reviewed July 25, 2016

Nothing better on a hot sunny day with kids in tow--- ice cream! Cadwaladers has an amazing selection of tasty ice creams, and later on in the evening we popped back for hot chocolates which were great too. But the stand out memory is of...More

1  Thank BristolSeren
Hannah C, Guest Relations Manager at Cadwaladers, responded to this reviewResponded July 26, 2016

Hello, Thank you for your recent review. We have passed your comments on to our higher management so they can congratulate Liam for his outstanding customer service. We hope to see you back in store on your next visit to Criccieth. Kind Regards, Hannah The...More

Reviewed July 25, 2016

A lovely tea room with ice cream to die for. So many different flavoured ice cream you just have to return time and time again. Staff very friendly and helpful. You cant go wrong!

Thank owain_smith
Hannah C, Guest Relations Manager at Cadwaladers, responded to this reviewResponded July 26, 2016

Hello Owain, Thank you for your recent review. So glad you enjoyed your visit and we hope to see you again very soon :) Kind Regards, Hannah The Cadwaladers Team

Reviewed July 23, 2016 via mobile

Lovely ice cream with a wide selection to choose from. Rather pricey though but nice for a treat. Extra 50p for certain flavours 🍧

Thank 456SGP
Hannah C, Guest Relations Manager at Cadwaladers, responded to this reviewResponded July 26, 2016

Hello :) Thank you for your recent review. Glad you enjoyed your ice cream :D If you fancy a cheap treat our teddy cones only start from £1! bargain :D Kind Regards, Hannah The Cadwaladers Team

Reviewed July 22, 2016 via mobile

My wife is a great lover of good ice cream and we had not tried Cadwaladers before so we're looking forward to eating some, they had a very good selection to pick from, but as the saying goes it is all in the taste and...More

Thank wilfStaffordshire
Hannah C, Guest Relations Manager at Cadwaladers, responded to this reviewResponded July 26, 2016

Hello, Thank you for your recent review. We are so sorry to hear you were disappointed with your strawberry ice cream. Did you raise this with the staff in store at the time? Please email Hannah@cadwaladers.com with the details of your visit and we will...More

Reviewed July 21, 2016 via mobile

I've been going to Cadwaladers for years and years, since I was a child and it's still my favourite! Plenty of choice, you can also sit down in the café now for food and coffee, not just ice cream!

Thank Hannah O
Hannah C, Guest Relations Manager at Cadwaladers, responded to this reviewResponded July 26, 2016

Hello Hannah, Thank you for your recent review. We are so glad you still enjoy coming back to Cadwaladers Criccieth after all these years. Hope to see you again soon. Kind Regards, Hannah The Cadwaladers Team

Reviewed July 20, 2016 via mobile

Staff lovely and helpful but the quality of the product fell short, I had a lemon sorbet which tasted like toilet cleaner smells, that went in the bin. Don't waste your moneyMore

Thank henry16
Hannah C, Guest Relations Manager at Cadwaladers, responded to this reviewResponded July 26, 2016

Hello Henry, Thank you for your recent review. We are sorry to hear you didn't enjoy your ice cream. Did you go back to store to raise this with our staff? Please email Hannah@cadwaladers.com and we will look into this. Kind Regards, Hannah The Cadwaladers...More

Reviewed July 18, 2016

Icecreams, coffees and sweets. All lovely and well prepared by friendly staff. So good we kept going back.

Thank infosafewater
Hannah C, Guest Relations Manager at Cadwaladers, responded to this reviewResponded July 26, 2016

Hello :) Thank you for your recent review. We are so glad you enjoyed your visit. Kind Regards, Hannah The Cadwaladers Team

Reviewed July 18, 2016

After tucking into Fish and chips we decided to renew another tradition and called at Cadwaladers for ice cream just like the old days and it certainly didn't disappoint.

Thank dennis w
Hannah C, Guest Relations Manager at Cadwaladers, responded to this reviewResponded July 26, 2016

Hello Dennis, Thank you for your recent review. We are so glad you are continuing your Criccieth tradition by coming in store for a treat! See you again soon. Kind Regards, Hannah The Cadwaladers Team

Reviewed July 18, 2016

We had ice cream here. They have lots of different flavours to choose from. I went for the Clotted Cream Fudge, which was a premium option, but is really was nice. The downside was that it was a tad expensive, but would use it again.More

Thank ukdryver
Hannah C, Guest Relations Manager at Cadwaladers, responded to this reviewResponded July 26, 2016

Hello, Thank you for your recent review of our Cadwaladers Criccieth store. We are so glad you enjoyed your Clotted Cream fudge ice cream :) If you are looking for a cheaper treat our ice cream prices start from £1 for a teddy cone. Hope...More

Reviewed July 15, 2016

As a child we visited the area every summer for many years, and there would always be several trips to Criccieth - sometimes for the exclusive purpose of "having a Cadwaladers" - during the week. So when I come back to this part of the...More

Thank Ian S
Hannah C, Guest Relations Manager at Cadwaladers, responded to this reviewResponded July 26, 2016

Hello Ian, Thank you for your recent review of our Cadwaladers Criccieth store. It is always lovely to hear about our customers family traditions at Cadwaladers. We expanded our store to serve Coffee and lunch options in order to increase our trade all year around...More

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Nearby Attractions
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Questions & AnswersAsk a question
wilfStaffordshire
I have seen your response to my previous and in answer , it was a wet day so we drove away and did not pass any comment to your staff. This was an opinion of ours based on our experiences of other ice creams , and we are still of the same opinions not that your strawberry ice cream is not as good as others we have tasted. Wilf Hodgson
July 29, 2016|
Answer Show all 3 answers
Response from Hannah C | Property representative |
We are very sorry to hear this. We would have liked to have looked into the issue for you to see if there was a problem with the batch that you purchased. Please let me know if you would like to follow this up with us any... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$8
Cuisine
Meals
Lunch, Brunch, Late Night
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Digital Payments, Cash Only, Free Wifi
Good for
Kids, Scenic view, Families with children
Open Hours
Sunday
9:30 am - 8:00 pm
Monday
9:30 am - 8:00 pm
Tuesday
9:30 am - 8:00 pm
Wednesday
9:30 am - 8:00 pm
Thursday
9:30 am - 8:00 pm
Friday
9:30 am - 8:00 pm
Saturday
9:30 am - 8:00 pm
Location and Contact Information
  • Address: The Iris | Castle Street, Criccieth LL52 0DP, Wales (Formerly Cadwaladers)
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  North Wales  >  Gwynedd  >  Criccieth
  • Phone Number: +44 1766 523665
  • E-mail
Description
Cadwaladers was established in 1927 in the little village of Criccieth by David and Hannah Cadwalader. Over the years, we have expanded our popular ice cream and coffee cafes all over Wales and England, bringing the best quality service and products to our customers. We are proud to still serve our traditional recipe ice cream developed by Hannah Cadwalader (which still includes the famously secret ingredient!) and now our specially developed exclusive blend of espresso, hot chocolate and loose leaf tea which have been designed to redefine the standards of excellence in hot beverages. With our competitive prices, special products and caring team, we can assure you that we can provide options for all the family, including gluten free ice cream and cakes.So bring your friends, children, partner and dogs! To our lovely cosy cafés and relax in comfort whilst our friendly team treat you to the very best Wales can bring, served with a great deal of love and care.
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