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RATINGS
Food
Service
Value

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CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
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meals, features
Reviews (121)
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55
38
16
8
4
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LanguageEnglish
Traveler rating
55
38
16
8
4
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All reviews brunch gouda grits cinnamon roll pancakes hash browns biscuits fries great pancakes pumpkin spice mimosas order
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Reviewed 2 weeks ago via mobile

Tried it out for a first time, put name on waitlist, got there and there was two lines and no instructions for which. Talked to person and they put our name on list, so obviously wait list was a ploy to make you think you...to actually get there. Asked for inside dining and they gave us an outside number, at 45 minutes we finally got seated, we only got seated because one of the employees realized how screwed up it was, numerous tables open inside continuously for over 30 minutes. Food was good, bbq omelet was really good.More

Date of visit: September 2021
Helpful?
Brice Bailey, Owner at Staks Pancake Kitchen, responded to this reviewResponded 2 weeks ago

We sincerely apologize for your experience with us, and we thank you for bringing this to our attention. Please know that we follow a fair process when it comes to our waitlist; however, we are seeking ways to amend our waitlist process so that estimated...More

Reviewed July 26, 2021

Really great stawberry shortcake pancakes. All in all not a bad meal for the price. Disappointed in how our three meals came out separately, one about twenty minutes later than the others. Don't waste your time on the beignets. They aren't that good.

Date of visit: July 2021
Helpful?
Brice Bailey, Owner at Staks Pancake Kitchen, responded to this reviewResponded July 28, 2021

We apologize that your experience wasn't up to par. Please know that we deliver our food in order of completion to ensure that it's hot and ready to enjoy. We hope you'll give us another chance soon.

Reviewed July 24, 2021 via mobile

I visited the Germantown location and it was my first time dining there. Picking up your menu at the door and ordering at the counter is a bit odd, and they ask you for a tip at front, although they say you can leave it...after your meal. Since it’s really a hybrid counter, sit down service, I found that odd. They bring your food to the table after ordering at the counter. I have to say the omelette I had was absolutely delicious and exceeded my expectation. The staff was friendly, and the restaurant appeared very clean. The ingredients seemed very fresh and appealing and the food presentation was great. This is now my go to breakfast place when I’m in Memphis.More

Date of visit: July 2021
Helpful?
Brice Bailey, Owner at Staks Pancake Kitchen, responded to this reviewResponded July 27, 2021

Glad you enjoyed your visit! We look forward to seeing you again soon.

Reviewed June 23, 2021

My friends and I started a birthday celebration there on Monday for brunch. It was the best start to a day! The Oreo praline pancakes are decadent. Others enjoyed the lemon ricotta, and breakfast quesadilla. They loved everything. Staks mimosas are delicious and generous. Service...was excellent even though our food took a little while to get to our table and did not come out perfectly together as we had hoped, but the manager had great communication and handled everything promptly to make our visit was special. We will definitely recommend and return soon!More

Date of visit: June 2021
Helpful?
Brice Bailey, Owner at Staks Pancake Kitchen, responded to this reviewResponded June 24, 2021

We're glad to hear you enjoyed your brunch, Amber. Hope you had a wonderful birthday! - Staks management

Reviewed June 16, 2021 via mobile

We went there for lunch today on our way out of Memphis. We were there for a college event for my daughter and I had been asking my wife and her if it would be ok for us to go there for our meal as...we left town. My daughter and I are Breakfast lovers. I has the smoked salmon omelette with the small stack on the side. It was probably really good. My daughter had a make your own grilled cheese - it was supposed to have white cheddar and Bacon - it had regular cheddar - but she enjoyed it when she felt she could eat it. My wife ordered the club sandwich. She got panini pressed bread with cheese and turkey. It was supposed to have ham, bacon, lettuce, tomato, honey mustard and Mayo. My daughter and I had started eating - when my wife let me know what was wrong. A waitress came by and checked and we showed her what was wrong. She raised her eyebrows and I thought she went to fix it. We waited and as our food got cold nothing happened. I signaled another server- showed her - she went and got the manager on duty - it took a while to get her. She was blonde with facial piercings - she apologized for the new staff in the back and got them to bring an new sandwich out. By the time she got it, my daughter and I had finished our cold meal. With empty plates stacked on the table my wife was handed her “fixed” sandwich. As she began to eat it she noticed there was no mustard or Mayo on it. She ate 1/2 of the dry sandwich. I went to the manager and asked for a go box and Mayo and honey mustard. She brought the box and once again apologized for the back staff not knowing what they were doing. Because of the way you order, you pay in advance of receiving your meal. We were not offered any sort of recompense, any acceptance that it was unacceptable to get our food that way. Free dessert? A card for them to try to do better? Nothing. Our daughter will be going to college there for the next 4 years. I doubt she will want to go back or recommend it to her friends. Based on the online reviews I was looking forward to a great meal. Not only did my wife have a horrible experience, no one at the table was able to truly enjoy our meal. While it tasted ok- having someone served food that was not what they ordered and have to wait that long for help - and then not being offered anything other than blaming staff that was “the best they could get” did not sit well with us.More

Date of visit: June 2021
Helpful?
Brice Bailey, Owner at Staks Pancake Kitchen, responded to this reviewResponded June 23, 2021

Hi, Mike. Thank you for bringing this to our attention. Please know that we take reviews like this very seriously and will be alerting our staff of this unacceptable situation. We, like most restaurants during this time, are struggling to fill our service team, and...More

Reviewed May 10, 2021 via mobile

Delicious breakfast spot! Fast service, great customer service. Me and the hubby had the create your own omelet with a side of cinnamon roll pancakes, the hubby had the side of strawberry shortcake pancakes. Both were very rich but Delicious!

Date of visit: May 2021
Helpful?
Brice Bailey, Owner at Staks Pancake Kitchen, responded to this reviewResponded May 12, 2021

Thank you for the five-star review. Looking forward to your next visit!

Reviewed March 14, 2021 via mobile

Visiting Memphis for the first time, the wait was 30 minutes to be seated. No biggie. We got in ordered our food chicken and waffles and a short stack with bacon and after 45 minutes I asked a manager what was taking so long. He...apologized and he checked on our order and said it was coming up. They brought the bacon out and said the rest of the order would be right out. They brought chicken and waffles and said the short stack would be right back out after 15 minutes still no food. Manager gave us a refund and we left NEVER GOT MY FOOD AND ILL NEVER BE BACK. TERRIBLE TERRIBLE SERVICEMore

Date of visit: March 2021
Helpful?
Brice Bailey, Owner at Staks Pancake Kitchen, responded to this reviewResponded March 15, 2021

Thank you for alerting us of this issue. We apologize for the experience you received as it does not adhere to Staks' high service standards. Please know that we are working to improve efficiency during our weekend rush. We hope you'll give us another chance...More

Reviewed October 19, 2020 via mobile

Great pancakes! I got the seasonal pancake of the month: pumpkin spice. They were great. The person I went with had the salmon omelet and said it was great.

Date of visit: October 2020
Helpful?2  
Quest22413063616, Owner at Staks Pancake Kitchen, responded to this reviewResponded October 26, 2020

Hi there! We're so glad to hear you enjoyed our Pumpkin Spice stak. This seasonal offering will be available throughout November, as well! We hope to see you again soon. - Staks management

Reviewed October 9, 2020

I read the reviews and almost changed my mind but decided to anyhow. I’m glad I did. I ordered the cinnamon roll pancakes, birthday cake pancakes, french toast with bacon, and Egg BLT with hash browns. Each and every item was hot, moist, and delicious...and note I am a extremely picky eater. The store opened at 6:30 I placed my order at 6:30 waited curbside and received my order by 6:50. I have no complaints and will visit again of course with COVID-19 I will be ordering curbside for a minimum of another year. Please try and maybe get there before the rush of you can. Note: This was an order to feed 3 but we have enough left over to feed 3 more people so $44 is a very good price for all I ordered.More

Date of visit: October 2020
Helpful?
Quest22413063616, Owner at Staks Pancake Kitchen, responded to this reviewResponded October 12, 2020

Hello. We're so glad you enjoyed your visit to Staks and your curbside experience. We look forward to having you dine with us again soon. - Staks management

Reviewed September 12, 2020

It was the worst brunch experience every. There was favoritism with check in. A group of people looked like a soccer kid and parents came after us and received a spot by calling on someone named Bryce. He made a spot available for them. After...waiting a hour for seating a group that came after our group were called next after us after they only waited 20 mins. I know because I was right there when the hostess told them it would be 45 mins to hour wait. Yes awful! Then when we get in the inside the cashier touches my id to look front and back for mimosas. Why are you touching my id during Covid?? I can show you front annnnnnndddddd back. Now then after all that....we wait on the food. No comment. Just go somewhere else.More

Date of visit: September 2020
Helpful?
Quest22413063616, Owner at Staks Pancake Kitchen, responded to this reviewResponded September 15, 2020

Hi, Teri. We're sorry to read your comments, as what you've described does not live up to Staks' standards. We strive to offer each and every guest who chooses to dine with us exceptional customer service and top-notch dishes. While we take all guest feedback...More

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Frequently Asked Questions about Staks Pancake Kitchen

Yes, Staks Pancake Kitchen offers takeout services.

Staks Pancake Kitchen is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5