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Logan's Roadhouse

Claimed

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Steakhouse, Bar
Meals
Dinner
FEATURES
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service

Location and contact

Reviews (99)
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96 results
Traveler rating
16
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15
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27
Traveler type
Time of year
LanguageEnglish
Traveler rating
16
19
15
19
27
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All reviews filet skewers enjoyed our meal service was slow mushrooms
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1 - 10 of 96 reviews
Reviewed 1 week ago via mobile

We were greeted and seated within 6 minutes of arrival. This was a Friday at 6:30 pm. We had a special Tri tip steak for 2. For $28.75 we got an appetizer of our choice for a list to choose. We decided on the onion...More

Date of visit: April 2019
Thank RalphCIII
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 1 week ago

Thank you for taking the time to review your experience, Ralph. We're happy you were pleased and we look forward to serving you again!

Reviewed 3 weeks ago via mobile

Really bad. We were seated fast, at a half cleaned table. After waiting over 10min for a server, we went back to the hostess. 5min later our server finally showed up. Drinks took another 10min to show up. We asked for the table to be...More

Date of visit: March 2019
Thank pcstrydom
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 3 weeks ago

We're sorry to hear this. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

Reviewed February 27, 2019 via mobile

Arrived slightly after 1:00. No wait for seating. Actually restaurant not busy. Ordered 2 beers and our food. First beers arrived at 1:25—lunch finally arrived at 1:55. Hubby’s order not correct—oh, and “we just dropped a fresh order of fries.” Sandwich almost half gone when...More

Date of visit: February 2019
Thank TSK0031
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded February 27, 2019

We're sorry that you didn't enjoy your time with us. We'd like to follow up with your concerns. Please call us at 1-844-6LOGANS, thank you.

Reviewed February 13, 2019

Arrived at 6:00 on a Tuesday night. The restaurant was only 1/3 full. I was seated quickly but then waited over 10 minutes for a waiter. Once I grabbed one's attention I was told that my waiter was on her way soon. Still took 5...More

Date of visit: February 2019
Thank kerryl409
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded February 13, 2019

We're sorry to hear we fell short of a great dining experience. Please know that we take your feedback seriously and we will be checking in with the store. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

Reviewed January 20, 2019

Walked in front door and knew this was going to be bad. Many customers standing at podium, but not one employee around. Many empty tables so the place was not busy. Finally rudely addressed and then seated about 10 min later. Menus were wet and...More

Date of visit: January 2019
1  Thank Flying_Donkeys
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded January 21, 2019

We're sorry to hear that your experience wasn't the best, and we will be looking into this for you. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

Reviewed January 6, 2019 via mobile

We both got steaks. Environment was dirty, floors dirty. Table dirty and sticky. Meat was mediocre at best Music was noisy. Has to ask for silverware and items several times. Peanuts being thrown on floor is not what appeals to me. I told my wife...More

Date of visit: January 2019
Thank Marc O
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded January 6, 2019

We're sorry to hear we fell short of a great dining experience, Marc. Please know that we take your feedback seriously and we will be checking in with the store. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns....More

Reviewed November 28, 2018

this might be the worst restaurant ive ever been too , staff was rude , tables were unclean and and in 35 minutes no one took away dishes from the tables throughout the restaurant.Our drinks took 20 minutes in a place that was empty, the...More

Date of visit: November 2018
1  Thank Danny W
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded November 28, 2018

We're sorry to hear this, Danny. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

Reviewed November 26, 2018

Our server was okay. The restaurant wasn't even busy on the night my friends and I attended. Although the service was slow the food was good when we received it.

Date of visit: November 2018
Thank Rebecca R
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded November 27, 2018

Thank you for taking the time to leave a review. We appreciate you taking the time to share this.

Reviewed September 21, 2018 via mobile

This was my first time at a Logans. The BBQ was good good service. Near my hotel with shopping nearby,

Date of visit: September 2018
Thank BiggDogg1953
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded September 21, 2018

Thanks for the feedback. Can you let us know what we could do to get a 5-star review next time around?

Reviewed September 9, 2018

We have been to Logan's three times, ( one when we first moved here ) and twice since. It is not so much that we had a bad experience but rather just nothing special. There seems to be a direct correlation between the quality of...More

Date of visit: March 2018
Thank rs49ss47
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded September 10, 2018

We're sorry to hear we fell short of a great dining experience. If you'd like us to follow up with your concerns, please give us a call at 1-844-6LOGANS. Thank you.

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