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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Scottish, Pub
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, Breakfast
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meals, features
Reviews (280)
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70
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36
32
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LanguageEnglish
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Traveler rating
57
70
59
36
32
Show reviews that mention
All reviews steak pie pizza west highland way ben lomond the pub open fire room views walk clansman rain winter
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Reviewed 1 week ago

Popped in for a pint with a guy I'd met ( Tony ) whilst walking the WHW and timed perfectly to miss the rain . We sat outside as per COVID rules and the view down the Loch is superb

Date of visit: April 2021
Helpful?
Reviewed March 11, 2021

Hi Rowardennan Hotel. I paid to park in your carpark back in October, I also bought a drink to take away from the outside bar. My friend also paid for his parking. Shortly after this you started sending me letters claiming I hadn't paid for...my parking and that I owed you £100. I tried calling and leaving messages explaining there had been a mistake. Quickly this was escalated to a parking agency who decided they'd add another £70 to the "fine". I tried calling them, but there is no option to explain a mistake has been made, only an option to pay. I have emailed you 5 times relating to this. The second time I emailed one of your staff named Timea requested more information and a photo of the letters I have been receiving. I provided this to you but despite numerous further emails you continue to ignore me. Meanwhile I'm being threatened with court action by some agency that has subsequently purchased this debt, now apparently over £200. You are a horrible hotel, even that fact that you work with such an agency says everything about your attitude. I've had a look around the internet and there are loads of others who have had the same experience. COVID is also no excuse. We are all living and working as best we can through COVID and everyone can still access their emails. I can only hope anyone thinking of staying at your hotel in future reads this and makes up their own mind.More

Date of visit: October 2020
Helpful?
Reviewed November 21, 2020 via mobile

Good pizza, lovely view from beer garden. Staff friendly, but slightly forgetful - we had to remind about our drinks requests on three occasions

Date of visit: September 2020
Helpful?
Reviewed October 19, 2020

Very pleased with our bar meal here, sitting outside overlooking Loch Lomond. Were warned were very busy that evening, but our two Steak & Ale pies came in about 15 minutes. Very warming and welcoming after a days walk.

Date of visit: September 2020
Helpful?1  
Reviewed October 10, 2020

My husband and I enjoyed a much deserved meal after a kayaking experience on the Loch. We had not booked or planned to eat out after visiting the area to kayak, but it was such a beautiful afternoon and the hotel has a large beer...garden with amazing views that we decided to extend our visit and have something to eat. We both chose the steak pie, which was very tasty and great quality, and was served with lovely fresh, nicely cooked vegetables - we would highly recommend. The staff were all very friendly and provided a great level of customer service during these challenging times.More

Date of visit: September 2020
Helpful?1  
Reviewed October 3, 2020 via mobile

Should have known when we arrived and had to pay to park that things were not going to be good. So it started off badly and fell away. Despite the open fire it was cold and dingy. The staff were pleasant but the service wasn’t...great. We ordered chicken wings and haggis balls. The wings were awful long skinny meatless and covered in horrible sauce that made using your fingers to eat them, impossible. The dips were inedible. Tasted like raw garlic, blue cheese sauce was not a dip it was solid. I ate one wing and gave up. The haggis was fine. I was so hungry so I was really hoping the main would be better. It wasn’t. I ordered smoked fish which was like rubber. Frozen fish. 1 person risotto which was like cooked rice no flavour atall. 2 people had southern fried chicken( tasted like frozen chicken) and the corn was mushy. Then we got our bill. Overpriced!!! DO NOT EAT HERE!!!More

Date of visit: October 2020
Helpful?
Reviewed September 23, 2020 via mobile

This will change on friday with Goverment enforced table service but on our trip it was a disgrace. No distancing in the bar queue and no separate eating area. The bar ie restaurant is well used by the campsite. Very basic food choice.

Date of visit: September 2020
Helpful?
Reviewed September 15, 2020

We had dinner here as we were staying at the adjoining hotel. I had the veggie taco chili and my partner had the burger. The taco shells were completely stale, the veggie chili itself was nothing special and the rice that came with it was...the ready in a minute rice. As for the burger, we wished we'd seen all of the other reviews on the burger before ordering! It was very underwhelming - the pattie was a pre-made supermarket pattie that was freezer burnt around the outside. Fries were the only good things about the dishes. On a side note - they were having issues with their WiFi which multiple people approached staff about however they weren't interested in resolving. This wouldn't normally be a big issue but as the hotel doesn't have WiFi (you're told to go the restaurant area to use) and there is no reception in the area, it would have been great to have it working as we needed it to book future things for our trip.More

Date of visit: September 2020
Helpful?2  
Reviewed August 19, 2020 via mobile

Great choice of food on menu from quick snacks to sea food platter. Tasty and reasonably priced. Friendly, helpful staff. Eat inside or out with spectacular views over the Loch.

Date of visit: August 2020
Helpful?
Reviewed August 12, 2020

We had dinner and breakfast at the Rowardennan Hotel Restaurant. It was convenient for us since we were staying there and there wasn't much other choice for eating nearby on foot. Reservations were required for dinner - even for hotel quests - whether dining inside...or outside. The outside dining was limited to uncovered picnic tables. For dinner I chosed the Pork Belly which I thought wasn't very good, probably the worst Pork Belly that I had ever experienced. I did enjoy the potatoes with my meal. My Hiking Partner ordered the Hamburger dinner which he did not enjoy nor finish. Perhaps our menu choices were just ill-advised butit was surprising that both of our dinner choices should both be unsatisfactory. Breakfast was presented buffet style, as usual. However, the arrangement of the serving trays and food items was haphazard and insufficient. Even at the start of the breakfast meal, many items were not available or ready yet. Eggs were being produced one-by-one to be put in the warmers. Whether a staffing or management problem, or both; the restaurant at the Rowardennan Hotel could have made a better job of it.More

Date of visit: September 2019
Helpful?
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Questions & Answers
Ask a question
tammy1454
October 11, 2018|
AnswerShow all 4 answers
Response from Donna D | Reviewed this property |
Hi - the outdoor company looks like it is based on hotel land, very close to the hotel, but I am sure that the hotel would be able to put you in touch with the company. I did walk straight past it while walking part of the... More
1
Vote
Teresa G
May 1, 2018|
AnswerShow all 3 answers
Response from mags1941 | Reviewed this property |
Don't remember seeing any dogs,but as it is the type of hotel that caters for walkers I'm pretty sure they will do. Better check with the hotel to be sure.
0
Votes
Rosemary H
October 1, 2017|
AnswerShow all 4 answers
Response from Logo4 | Reviewed this property |
They have lots of hikers and are very tolerant of people in walking gear, so I don't think you need to worry.
2
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Frequently Asked Questions about The Rowardennan Hotel Restaurant

  • The Rowardennan Hotel Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 3.5
    • Service: 3.5
    • Value: 3.5
    • Atmosphere: 3.5