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Stopped visiting here a few years ago because of poor service and terrible cleanliness issues inside the restaurant. Visited a few days ago to get three milkshakes for me and friends but it seemed nothing had changed. Staff were generally young and poorly trained. The...dining area looked like a bomb had gone off. Utter chaos in the food prep area. I will not be back.More
We stopped to fuel up next door and stopped for breakfast, but it was change over time for lunch. My wife wanted a breakfast so they did fix her a breakfast biscuit and were nice and friendly and went out of their way. Good meal...and excellent service.More
This is actually the first time I have visited this Hardee's location; the previous one in Maryville has a red Burrito. Today, I visited this location, and ordered a 1/4 pound cheeseburger combo. The fries and drink were good; the burger was terrible, overcooked to...the point of being dry and tasteless. Probably would not recommend this location.More
I stopped at this Hardee's for the first and last time yesterday. It was a few minutes before 10am and they had been out of coffee for a while. A customer asked for a refund because he had been waiting almost 10 minutes. One of...the employees finally started a new pot of coffee but there was coffee available at the drive thru window but customers, including me, had to ask for it. They continued to give customers empty cups knowing there was no coffee in the dining room. Even after the new pot of coffee was finished, no one took it to the dining room. No one seemed to care. While talking to other customers in line who have been at this Hardee's before said this was typical. This is very poor management!More
I don’t know why I’m surprised when it takes me 25 minutes to go through the drive-through when I visit this place. It’s my own fault I keep going back, expecting that they have somehow quick and their service. No such luck. So frustrating!
I generally like Red Burrito at Hardees, and an average rating would not be fair to me, because it's a good, but not great, location. The tacos are definitely better than Taco Bell's, in my opinion, and visually full. The service at the drive thru,...though, was painfully slow. There is room for improvement, but the food was good, and that's my key factor in my rating.More
July 24, 2017 was our 40th wedding anniversary; however, many of the nicer restaurants in the area are closed on Mondays and we had reservations at a 5 star restaurant the next night for our 40th wedding anniversary. Instead of fine dining on the 24th,...we decided to hike in the Great Smokey Mountains National Park; however, when we were returning to our B& B in Townsend, TN around 7:30 PM we realized the restaurants in the area were all closed!
We drove to Maryville, TN and found Hardees open and were greeted by a young man I believe was the Assistant manager. We ordered and laughed about celebrating our 40th anniversary at Hardees. While we were eating our burgers, the manager brought each of us a bowl of ice cream and said, "Happy Anniversary"...we were touched!More