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Gondolier Italian Restaurant

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2632 Us Highway 411 S, Maryville, TN 37801-8631
865-982-7444
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Dining options: Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 34 reviews
Visitor rating
  • 4
    Excellent
  • 15
    Very good
  • 5
    Average
  • 2
    Poor
  • 8
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Bland, boring food

The Gondolier is very warm and cozy inside with charming decorations, and a friendly staff. However, the food is just plain bland. It seems like they do not use any salt, pepper, or seasonings it in their food at all. For example, the breadsticks are just plain bread: no butter, garlic, or... read more

2 of 5 starsReviewed 5 days ago
TheAtkinsFamily2013
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34 Reviews from our TripAdvisor Community

Traveler rating
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Level Contributor
3 reviews
3 restaurant reviews
2 of 5 stars Reviewed 5 days ago NEW

The Gondolier is very warm and cozy inside with charming decorations, and a friendly staff. However, the food is just plain bland. It seems like they do not use any salt, pepper, or seasonings it in their food at all. For example, the breadsticks are just plain bread: no butter, garlic, or anything on them which makes them taste like... More 

Helpful?
Thank TheAtkinsFamily2013
Maryville, Tennessee
Level Contributor
145 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The gyros can't be beat. A pitcher of ice cold beer is very reasonably priced. The desserts are out of this world.

Helpful?
Thank Goldenhaley
Maryville, Tennessee
Level Contributor
50 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed December 4, 2015 via mobile

Thought we'd try it again... Once again, customer service was TERRIBLE and the food wasn't much better.. We've gone 3 times now, and each time it gets worse... Avoid this place..

Helpful?
Thank mpg81
Maryville, Tennessee
Level Contributor
144 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed October 21, 2015

When your not sure what you want you can always go to Gondolier, they have really good food and a great selection. We like to go here when we have company come in to town, it's not expensive, and they have something everyone will eat. They get busy so don't be surprised it you have to wait.

Helpful?
Thank Russell F
Maryville, Tennessee
Level Contributor
98 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed October 14, 2015

Someone suggested we give the pizza from this Italian restaurant a try so we finally did. Really pleased with the results. The crust was cooked perfect, a good amount of toppings and real cheese, the jind that pulls and is chewy. I am not a big Italian food eater so I am not sure about other items.

Helpful?
Thank KevinW
LOUISVILLE
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 19, 2015

Absolutely the best pizza ANYWHERE! Excellent Italian entrees. The abundant dessert choices are absolutely GOURMET - and dessert portions are HUGE.

Helpful?
Thank Slick-Tenn
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 11, 2015 via mobile

Our regular stop for pizza, or gyros. And of course the towering slabs of cake. The portions are so large I rarely make it dessert.

Helpful?
Thank Thom H
Maryville, Tennessee
Level Contributor
50 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed August 31, 2015 via mobile

Very young teenage staff, who obviously only had a job because their parents made them! Service was deplorable, felt very ignored.. Stood at the counter as several waitstaff passed by, finally a girl who had passed us by at least twice finally decided to ring us up after she decided to laugh and have a party in the kitchen with... More 

Helpful?
Thank mpg81
Friendsville, Tennessee
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 19, 2015

Best Italian restaurant in the area. Service was really good. Haven't ever ordered anything we didn't like. Parking is tight.

Helpful?
Thank momwalker1966
Maryville, Tennessee
Level Contributor
30 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 23, 2015

It's so easy to be driving home down 411 & order dinner. normally by the time we arrive (8-10 minutes) the food is already bagged up & ready, waiting on us! Waitstaff seems inexperienced, maybe because they're young, however some training is needed if they plan to have customers actually dine in on a consistent bases.

Helpful?
Thank BLee1999

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Restaurant Details

Location and Contact Information

  • Address: 2632 Us Highway 411 S, Maryville, TN 37801-8631
  • Location: United States  >  Tennessee (TN)  >  Maryville
  • Phone Number: 865-982-7444

Price and Cuisine

  • Cuisine: Italian, Pizza

Questions & Answers

Questions? Get answers from Gondolier Italian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?