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Heights Hotel Bar & Bistro

Certificate of Excellence
$$ - $$$
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Yeates Road | The Heights Hotel, DT5 2EN, England
+44 1305 821361
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243 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Chichester, United Kingdom
Level Contributor
81 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 5 days ago NEW

There is a lovely view of the sunset from the dining room. The food was average. The restaurant felt a bit old fashioned. The scallop started was good but the sole main course special was rather plain.

Helpful?
Thank Squid58
SalesOffice382, Guest Relations at Heights Hotel Bar & Bistro, responded to this review

Thank you for your comments, we appreciate your feedback. We are sorry you found reason to refer to our food as 'average', as we would have liked to offer a resolution at the time of dining, had we known of your possible disappointment. We'll pass your comments to chef for quality control purposes. Thanks again for visiting us and we... More 

Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

We went for Afternoon Tea which was a birthday gift. There was a 35 minute wait for the food even though the place was almost empty. The waitress neglected to bring the bubbly which is mentioned on the voucher and we had to ask for it. To top it all there was a large piece of shell in the crab... More 

Helpful?
Thank miripete
Malmesbury, United Kingdom
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Was a surprise for my fiancé, I chose this hotel for the view and the restaurant. The receptionist was nice and smiley. The room was enough for two, very confortable bed. I booked a table at the restaurant with sea view. Wonderful view especially with the sunset so romantic. Unfortunately the service at the restaurant was deplorable. We waited 45... More 

Helpful?
Thank Lesvoyageurs02
SalesOffice382, Guest Relations at Heights Hotel Bar & Bistro, responded to this review

Thank you for your comments, we value all feedback. Firstly, thanks for coming to stay at The Heights. We're sorry to read of your dissatisfaction during your recent dining experience with us. We apologise if you felt our service was not as expected. We do encourage real-time feedback, and had our Duty Manager known at the time of dining, or... More 

Gosport, United Kingdom
Level Contributor
470 reviews
253 restaurant reviews
common_n_restaurant_reviews_1bd8 196 helpful votes
Reviewed 2 weeks ago via mobile

Popped in here for afternoon tea. The view is superb bit the food is just ok. Our Dorset apple cake was not warmed and nobody cleared the table from the previous occupants until after we had been seated. Great for the view but just about ok for the food and service.

Helpful?
Thank Derek E
SalesOffice382, Guest Relations at Heights Hotel Bar & Bistro, responded to this review

Thank you for your comments, we appreciate your feedback. We apologise that your table wasn't cleared as quickly as we would have liked. We do ask all customers if they'd like their cake warmed, as this would be our pleasure. We are sorry if this didn't happen during your visit. We thank you again for your comments, and look forward... More 

London, United Kingdom
Level Contributor
69 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago via mobile

We were attending an old friend's wedding reception at the sailing club, and so the Heights seemed to be the ideal location. The reception is very nice, but the corridors and rooms seem a little stuck in the 1980s, even the upgraded rooms, are all brown, and a little basic. There are views of the sea, despite what others have... More 

Helpful?
Thank Julie S
SalesOffice382, Guest Relations at Heights Hotel Bar & Bistro, responded to this review

Thank you for your comments, we appreciate your feedback. Whilst our hotel was built some time ago, we have kept all facilities up to date. It was a pleasure to accommodate you and we're delighted that you enjoyed your dining experience with us. Do come and visit us again soon. Be sure to call for the best deals. More 

Warwick, United Kingdom
Level Contributor
285 reviews
243 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
Reviewed 2 weeks ago

Called here for coffee prior to a walk around the Isle of Portland. Prompt service from polite staff. Excellent views of Chesil Beach

Helpful?
Thank Warwickchef
SalesOffice382, Guest Relations at Heights Hotel Bar & Bistro, responded to this review

Thank you for your comments, we are pleased that you had an enjoyable visit. Do come and visit us again soon. More 

Grantham, United Kingdom
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

Enjoyed an Evening Bar meal with stunning views over Chesil Beach and Weymouth. Attentive and swift service with good food too. Great choice of Ice Cream flavours!

Helpful?
Thank BobSwan57
SalesOffice382, Guest Relations at Heights Hotel Bar & Bistro, responded to this review

Thanks for dining with us! We appreciate your comments and look forward to your swift return. Book now, and secure the table. See you soon. More 

Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago via mobile

I stayed at the Heights Hotel for two nights, with a family group and we had dinner in the hotel restaurant on the first night there. The public rooms are excellent but the bedrooms are small, with poorly designed and equipped bathrooms. Hotel staff are most helpful and pleasant however and the dining room has unbeatable views over Portland Harbour,... More 

Helpful?
Thank Skipper38
SalesOffice382, Guest Relations at Heights Hotel Bar & Bistro, responded to this review

Thank you for your comments, we appreciate your feedback. We look forward to welcoming you again soon. More 

Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

Stopped off here after an unsucessful visit to the lobster pot, whose tables were mostly reserved. Views of Chesil beach from the cafe/bistro area were great. Coffees were nice and hot and my daughter had a lovely Pirate milkshake and nicely flavoured cake of the day. Little bit pricey but overall well worth the visit.

Helpful?
Thank Andrew S
SalesOffice382, Guest Relations at Heights Hotel Bar & Bistro, responded to this review

Thank you for coming to visit us and become valued customers. We appreciate your business and look forward to welcoming you again soon. More 

1 review
Reviewed 4 weeks ago

My friend from America treated me to an Afternoon Tea here. It was shockingly awful for £30 we both expected much more. The trifle was so bad we couldn't eat it and being pregnant I felt physically sick. The sandwiches if you could call them that were slithers of bread that did not fill us up. The best part was... More 

Helpful?
Thank Andrea T
SalesOffice382, Guest Relations at Heights Hotel Bar & Bistro, responded to this review

Thank you for your comments. We are sorry that you did not enjoy your recent visit to our establishment. At The Heights, we strive to exceed our guests' expectations, with your visit being no exception. Had we known of your concerns at the time of your visit, we would have been only too pleased to provide immediate resolution. We are... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Wheelchair Accessible
Good for
Romantic, Large groups, Special occasions, Kids, Business meetings, Local cuisine, Scenic view, Families with children
Location and Contact Information
  • Address: Yeates Road | The Heights Hotel, DT5 2EN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Dorset  >  Isle of Portland
  • Phone Number: +44 1305 821361
  • This restaurant is at The Heights Hotel

Questions & Answers

Questions? Get answers from Heights Hotel Bar & Bistro staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?