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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$19 - $38
CUISINES
Seafood, British, International, Contemporary
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
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meals, features, about
Reviews (100)
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Traveler rating
44
28
15
6
2
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LanguageEnglish
Traveler rating
44
28
15
6
2
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All reviews crab tacos indonesian fish curry short break visiting jersey nice food gabriella helier specials
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Reviewed 2 weeks ago

We actually went to the Crab Shack in St Brelade (the one in St Helier closed & is now a Chinese!!) and had a lovely meal. Recommend the sharing platters and choice is really great. Service was great and staff friendly.

Date of visit: June 2024
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Reviewed April 30, 2024

A fantastic meal! I had the crab with fries. A lovely location overlooking St Brelades Bay. It is a must if you are in Jersey.

Date of visit: April 2024
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Reviewed April 26, 2023

Nice food and good atmosphere but the highlight was the service. Gabriella with the purple hair did a fantastic job waiting on our table- she was polite, attentive and made some great recommendations.More

Date of visit: April 2023
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JP Restaurants, Owner at Jersey Crab Shack, responded to this reviewResponded April 27, 2023

Thanks so much for the wonderful review! We're so pleased that you enjoyed your meal with us in St Helier. Our Shack on Market Street will be closing on 1st May, but we hope you'll consider giving our other Shacks (in Gorey and St Brelade)...More

Reviewed April 26, 2023

Amazing food. Local oysters are really great. Very nice staff. Glad to come here every time. It will be good to see set menu here for local people for lunch time. Give a little more advertisement in airport and port for tourists to be more...popular. Extending lunch time for 12 to 3 will be good idea to bring more people here.More

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JP Restaurants, Owner at Jersey Crab Shack, responded to this reviewResponded April 27, 2023

Thank you for your wonderful review. We're delighted to hear that you enjoy visiting our St Helier Shack: we’ve loved welcoming every guest to Market Street over the last five years and creating treasured memories, and we really appreciate your custom. Our Shack on Market...More

Reviewed April 10, 2023

A wonderful meal and very good service :-) We really enjoyed the food and even tho we booked at the other site they accommodated us! :-)

Date of visit: March 2023
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JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded April 10, 2023

Thank you for the great review, Charlotte! We're delighted that you enjoyed your meal with us. Thank you for choosing Jersey Crab Shack, and we hope to welcome you again.

Reviewed April 5, 2023 via mobile

Very friendly fish restaurant, had local crab as the specials on the evening we were there, we both had the crab tacos and enjoyed them, our server Gabriella was fun and friendly. All together very enjoyableMore

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded April 6, 2023

Many thanks for taking the time to write a review! We're delighted to hear that you enjoyed the crab tacos (we love them too!) and that the service helped to add to your experience. Fun and friendly is what we're all about. We really appreciate...More

Reviewed April 5, 2023

Great food - classic options with a modern twist (I had the Royal Fish & Chips and Caramel Banana dessert with Waverider Ale) - and table service is of a high level of quality. David and Gabriella’s service and chat was as purely enjoyable as...the food. I am already planning on returning tomorrow!More

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded April 6, 2023

What a lovely review, Phil! Thanks so much for taking the time to give us your feedback. The Royal Fish & Chips is a brand new addition to our menu (we only added it this week!) so we're very pleased to hear that you enjoyed...More

Reviewed March 28, 2023 via mobile

We had crab tacos which were really tasty. The portions of crabmeat were a bit disappointing but the taste was amazing. The service from Gabriella ( from Budapest) and David was lovely, friendly and welcomingMore

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded March 29, 2023

Many thanks for taking the time to write a review. We're very pleased to hear that you enjoyed your crab tacos, and that Gabriella and David gave you great service. They're a wonderful team, and we're very lucky to have them! We'll pass your great...More

Reviewed March 12, 2023 via mobile

We had a brilliant team dinner and drinks at Crabshack. Food, service and drinks were all perfect. Big thanks to Pamela, David and Gabrielle and the kitchen staff for accommodating us all and making our night out memorable.

Date of visit: March 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded March 13, 2023

Many thanks for taking the time to leave a review, Louise. We're delighted that you enjoyed your Shack experience, and it's lovely to see the photo of your team! Thanks so much for visiting us, and we hope to welcome you again.

Reviewed March 1, 2023

Beautiful, well presented meal. We had the whole dressed crab which was delicious and can be thoroughly recommended. Truffle fries very tasty. We were greeted by Robert who made us feel very welcome and explained the menu fully. Really attentive, excellent service in this restaurant....Thank you Robert for the great service and for making us feel so welcome. We are visiting Jersey for a short break and this was definitely a restaurant to return to next visit. 😊😊❤️More

Date of visit: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded March 2, 2023

Thanks so much for the fantastic review, Leanne. It was a pleasure to welcome you, and we're really pleased that you had such a great time with us! We hope you enjoy the rest of your time on our Island, and look forward to seeing...More

Reviewed January 13, 2023 via mobile

Wonderful dinner for 2 in the Crab Shack St. Helier, David and Georgina took amazing care of us. Food was excellent! Very fresh and tasty, will definitely be back ASAP!

Date of visit: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded January 15, 2023

Thanks so much for your wonderful review, Faith. We're delighted that you enjoyed your visit to Jersey Crab Shack and it was a pleasure to welcome you. Do come back and see us again soon!

Reviewed September 18, 2022

Crab Shack !!!!!!! NO CRAB!!! 1. We booked several weeks ago, as I was really looking forward to a whole cooked crab, what a treat. Unfortunately, we were told there is no whole crab, due to supply problem. I asked if there would be whole...crab later in the week, but told no. Crab Shack, No Crab, main selling point missing!!! 2. I settle for Crab Tacos, they were lovely, but lets be honest, two 4 inch tacos with lettuce,Advocardo & a splash of sauce and maybe a desert spoon of tinned crab at 25 quid is the most expensive lettuce I have eaten. 3. Staff were great, friendly, and polite, however there were only two people front of house dealing with a busy Saturday night service, obviously there were going to be delays, it took forever to order pudding. However part of the issue, is the online ordering service which you are encouraged to use, you scan a code, choose your food and pay, and magically it appears at the table. I tried this, but the pudding we wanted "ice cream and disaronno" wasnt on the app, so that failed., had to ask waitress & could order what i wanted via her. No need for staff, when you can have an app instead! 4. Having the word Shack in the name, gives a certain expectation of surrounding, which is fine. However if you eat in a Shack you do not expect to pay 50 quid a head, and serve yourself on a mobile app. 5. The Restaurant does not take cash payment, sorry, I know currency is old fashioned, but it is still legal tender. It just tells me that the management either does not trust staff, or cannot be arsed dealing with the cash banking. Either way, it is just another example of not understanding what customers want. Overall, cannot fault the Staff, but they need more people to deliver a great service, menu vastly over priced, and the app just removes the contact between staff and customers making it a very mechanical, impersonal service.More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded September 20, 2022

We're sorry to hear that you didn't enjoy your experience at Jersey Crab Shack. Having checked our reservations system, it appears you booked 5 days before your visit, rather than several weeks before, but we do appreciate that it will nonetheless have been disappointing that...More

Reviewed August 6, 2022 via mobile

This is. a very nice restsurant. We enjoyed our meal especially the Spider crab. Two staff are really kind, friendly and made us at ease.. They are both very professional too. Their names are Catalin and Gabriella.. well done guys.. and thank youMore

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded August 8, 2022

Thanks so much for the review, Marilyn. We are delighted to hear that you liked the spider crab so much, and that Catalin and Gabriella helped to make your experience special. We are lucky to have such a great team, and it's wonderful to receive...More

Reviewed August 2, 2022 via mobile

Have to start by saying the staff here are lovely and the service is friendly and prompt. We had the Grouville Platter and the chicken wings. The food here is below par. Although the fresh oysters were a delight everting else was tasteless and bland....Honestly I can’t recommend it. Please don’t eat here St Helier has plenty of understated and certainly less expensive eatery’s from which to select.More

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded August 3, 2022

We're really sorry that you didn't enjoy your food, Mark. Had you let us know that you weren't enjoying it when we came to check, we would have been very happy to return the food to the kitchen to be re-made, or to get you...More

Reviewed July 22, 2022

We couldn't not give our visit a review as the service was second to none. I have a lot of dietary requirements (I have to follow the low FODMAP plan) and they went above and beyond with the allergen menu to find me something to...suit. The waitress and the manager were so friendly and didn't make me feel awkward at all at my requests. We both enjoyed the poke bowls and the most delicious brownie. Thank you to the team for a lovely, comfortable meal.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPRestaurants Customer Services, Customer Services at Jersey Crab Shack, responded to this reviewResponded July 25, 2022

Thank you very much for taking the time to leave a review, Chloe. We're delighted to hear that you enjoyed your meal with us, and that the team were so helpful in ensuring you had a good experience. It's really important to us to make...More

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JERSEY CRAB SHACK, St. Helier - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Jersey Crab Shack

Jersey Crab Shack is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4.5
  • Value: 4