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Smoky Mountain Brewery

$$ - $$$American, ,
11308 Parkside Drive, Knoxville, TN 37934-1971
+1 865-288-5500
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Overview
  • Excellent42%
  • Very good33%
  • Average16%
  • Poor7%
  • Terrible2%
Travelers talk about
“wings” (20 reviews)
“pizza” (35 reviews)
“steak” (21 reviews)
Open Now
All hours
CUISINES
American, Bar, Pub, Brew Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
11308 Parkside Drive, Knoxville, TN 37934-1971
All Details
Write a Review
Reviews (218)
Traveler rating
Traveler type
Time of year
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11 - 20 of 216 reviews

Reviewed September 21, 2017 via mobile

First time here for me. Absolutely no words to describe our server. Paul Amos was our server. Great personality, great service, great food. Very honest with reviews on food and drink. Best server I have ever had, recommend him to everyone, he will not lead...More

Thank Crystal S
Management response:Responded September 25, 2017

Paul is one of our veteran servers that can give you a great experience for dinner. So come see him on the weekend and watch some football with us .

Reviewed September 18, 2017

We really enjoy the wings, burgers and sandwiches. My husband and I go almost weekly for the $5.50 hamburgers on Wednesdays. Katie is our normal waitress and if she sees us come in, she already knows our drink orders and more times than not our...More

Thank TLPovis
Management response:Responded September 25, 2017

Kaytie is one of our best servers and we love to have her as part of our family. So if anyone wants to come here and sit in our bar , lounge or patio Monday through Friday she will be here to give you all...More

Reviewed September 18, 2017 via mobile

Not a great place. They're into the whole micro brewery with a restaurant trend. Service was sub par. Waitress never introduced herself and seemed to wish she was somewhere else. Guess cuz it was slow, even at 1230 in the afternoon. Very limited choices on...More

Thank Bruce L
Management response:Responded September 25, 2017

Sorry for your dining experience you had with us on burger day here at Smoky Mountain Brewery . There will be coaching with the server on how to give great hospitality and the cooks to get the product out to guests with the standards we...More

Reviewed September 15, 2017 via mobile

Bartender was nice enough. Food was average, not great. I wouldn't choose to eat here again. I had a calzone. It looked amazing, I was really disappointed that it didn't taste as good as it looked. If you're not looking for anything special go to...More

Thank GotLuggage
Management response:Responded September 18, 2017

Sorry for your average experience with us. The calzone you had was not a traditional ricotta filled calzone but we use a five cheese blend and white cheddar . Our white sauce has garlic and ricotta in it with a blend of spices. Hopefully you...More

Reviewed August 24, 2017

Great food, great server (Fischer), great selection of craft and draft beers. Just what the "doctor ordered" after traveling all day. Relaxing and fun. We will be back next time we are in the area.

Thank joanneflorida2017
Management response:Responded September 11, 2017

Kaytie Fischer is one our best servers and she is happy to take care any guests with the hospitality and awesome service she delivers.see you soon

Reviewed August 23, 2017

Excellent and broad selection of craft brewed beers. Free samples to help you choose which one you liked best. They have a huge mug size available. Food service was quick and tasty.

Thank Andrew B
Management response:Responded September 11, 2017

There is a good selection of craft beers and is hard to choose which one you want , because they are all good . Try our samplers

Reviewed August 6, 2017

We went to Smoky Mountain Brewery in the evening. The restaurant was crowded, but we were seated and served quickly. The food was good and reasonably priced. I loved all the televisions around the room. The greatest thing about this restaurant was the key lime...More

Thank shooker2017
Management response:Responded September 11, 2017

Thanks for having dinner with us and enjoying our homemade keylime pie , next time you come in try our homemade cheesecakes.

Reviewed July 30, 2017 via mobile

In town visiting Relatives & friends and ate at SMB for lunch here on a recent trip to Farragut, TN. Good unique craft brews. Try their chicken wings, wonderful!! Also burgers and Sandwiches, etc.

Thank BigGuy104
Management response:Responded September 11, 2017

Thanks for stopping in and having a great meal and drinks .

Reviewed July 19, 2017

Onion rings were great. Our waiter was wonderful in explaining the different brews they served and brought us each a few samples before we decided. Beer was quite good. Live music later in the evening. Great bar type atmosphere.

Thank kydzrn3
Management response:Responded July 21, 2017

We appreciate you all stopping by for dinner and having our local brewed beers on tap. Stop by and visit us again soon.

Reviewed July 5, 2017

My husband and I have enjoyed SMB each time we've visited Knoxville. Pleasant outdoor seating. Great beer selection. We most recently visited for lunch, and took advantage of the $5.00 burger special. It was tasty, and cooked as we asked. Sides include broccoli with beer...More

Thank veggiegirl60
Management response:Responded July 21, 2017

Thanks for coming by for lunch on burger day and enjoying everything. Monday thru Friday from 11am until 4pm we have our 1 topping personal pizza for $5.00 . Hope to see you soon

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Ask a question
Questions & Answers
LoFuo
May 6, 2017|
AnswerShow all 5 answers
Response from lm0ats | Property representative |
During lunch the music is not loud but during dinner with all the guests and our kitchen has alot going on, so we turn our music up a couple notches to cover all the kitchen noise . We have an open kitchen .
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$5 - $24
Cuisine
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Families with children, Large groups, Bar scene
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 1:00 AM
Saturday
11:00 AM - 1:00 AM
Location and Contact Information
  • Address: 11308 Parkside Drive, Knoxville, TN 37934-1971
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: +1 865-288-5500
  • E-mail
Description
Serve Simple Foods Whatever the specific restaurant concept, the ability to create menu items in a consistently excellent manner is directly related to ease of production and simplicity of presentation. Consistency at a high level is always more important than innovation. Use The Finest quality Ingredients There is no more essential factor in a successful menu program than the quality of ingredients used in food preparation. Starting with the best is the only possible way to end up with the best. Keep The Environment Clean, Organized and In Proper Working Order Concern for the guest means being attentive to all environmental details from maintenance of the physical plant to the personal grooming of each individual employee. Cleanliness and order are the keys to building guest confidence in the establishment. Make Memorable Moments It is the perfecting of all the little details in a restaurant that makes the guest's dining experience a memorable one. With every action, the appropriate question is: does this act show a commitment to excellence and respect for the patronage of the guest? Work As a Team Ease, efficiency and enjoyment of the restaurant experience, for both employees and guests, is directly related to the level of respect, support and cooperation among the staff. Any restaurant guest is everybody's guest; any restaurant responsibility is everybody's responsibility.
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