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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Bar, Barbecue
Special Diets
Gluten Free Options
Meals
Lunch, Dinner
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meals, features
Reviews (125)
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123 results
Traveler rating
84
30
7
1
1
Traveler type
Time of year
LanguageEnglish
Traveler rating
84
30
7
1
1
Show reviews that mention
All reviews brisket smoked sausage pulled chicken fries vinegar slaw loaded nachos pitmaster sandwich fried fish beans karaoke night tender and juicy the real deal great waitress lunch time two sides service was excellent
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Reviewed yesterday via mobile

We started off with pork rinds which we enjoyed thoroughly. I had ribs and brisket, with white beans and green beans as sides my dinner mate had ribs and pulled chicken with vinegar slaw and baked beans, each meal serves with a cornbread muffin. Everything...More

Date of visit: August 2020
Helpful?
X8198GHameliad, General Manager at West Alley BBQ & Smokehouse, responded to this reviewResponded today

We are happy you enjoyed you visit with us and would love to have you join us again. Thanks for taking the time to post you review. Amelia

Reviewed 2 weeks ago via mobile

Food is amazing! Catfish is better than any fish restaurant, the pulled chicken is amazing with no sauce and we had the best server, Ginny (Ginny with a G). Love the service and the food!

Date of visit: July 2020
Helpful?
X8198GHameliad, General Manager at West Alley BBQ & Smokehouse, responded to this reviewResponded 2 weeks ago

Thank you for the wonderful feedback and Ginny is amazing, I agree with you. Thank you for taking the time to let us know how you feel! We can't wait to see you again soon. Amelia Asst GM

Reviewed 3 weeks ago via mobile

Well Jackson finally has a great BBQ joint. While I haven’t tried everything on the menu yet, It won’t be long. They start you off with a bowl of house made pork rinds. They go well with all 3 of their sauces. The Tennessee Whiskey...More

Date of visit: July 2020
Helpful?1  
X8198GHameliad, General Manager at West Alley BBQ & Smokehouse, responded to this reviewResponded 2 weeks ago

Thank you so much fro taking the time to post your thoughts and for letting us know Jace is taking good care of our valued guests. I will be sure to let him know what a great job he is doing. Shane and I will...More

Reviewed 4 weeks ago

We went here for lunch and my pulled pork barbecue sandwich was truly delicious. So glad we stopped here and it is definitely recommended as a place to savor BBQ!!

Date of visit: June 2020
Helpful?
X8198GHameliad, General Manager at West Alley BBQ & Smokehouse, responded to this reviewResponded 2 weeks ago

Thank yo so much for taking the time to leave us a review and we would love to have you back again. Try our Karaoke Night! It's a lot of fun. Every Thursday from 6 to 9 PM! See you there.... Amelia Asst GM

Reviewed June 30, 2020 via mobile

The food was delicious!! The service was definitely lacking, but thankfully the loaded nachos made up for it. I would certainly like to try this place again.More

Date of visit: June 2020
Helpful?
X8198GHameliad, General Manager at West Alley BBQ & Smokehouse, responded to this reviewResponded 2 weeks ago

I am sorry to find out you had less than wonderful service, I would love to have yo come again and let us make that up to you, Please. Just come in and ask for Shane or Amelia. I promise we will take care of...More

Reviewed May 20, 2020 via mobile

I ordered online and picked up a to-go order passing through town during COVID lockdown. I got the baked potato with pulled pork. It was a huge potato with lots of meat. Very tasty. Fair prices. Family friendly with patio seating and lots of room...More

Date of visit: May 2020
Helpful?
X8198GHameliad, General Manager at West Alley BBQ & Smokehouse, responded to this reviewResponded May 23, 2020

Thank you so much for your visit as well as the wonderful review. We try to make the visit a great experience for everyone! Amelia GM, West Alley BBQ

Reviewed February 6, 2020

Spending the night in Jackson on a cross-country road trip, saw good reviews for West Alley and gave it a try. It is great! Everyone is welcomed as they come in the door, with a loud: "Welcome to West Alley". Following that, the manager immediately...More

Date of visit: January 2020
Helpful?
Reviewed December 19, 2019

Our awesome server Tracy served us some of the best brisket and ribs I’ve ever had! Their in-house bbq sauces are savory without going overboard.

Date of visit: December 2019
Helpful?
Reviewed December 16, 2019

Best pulled pork my wife and I have ever eaten. Service was excellent. Our server Kara was the best. Pitmaster took me out back and let me see the pits. Our sides were great as well. Don't miss this place!!!!!

Date of visit: December 2019
Helpful?
Reviewed November 7, 2019

My husband and I had just traveled from Texas and still did not have our fill of BBQ and so stopped here around 90 minutes before closing time. We found one really large room with hardwood floors throughout (and so, nothing to absorb sound) and...More

Date of visit: November 2019
Helpful?
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Questions & Answers
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William S
May 26, 2017|
AnswerShow all 5 answers
Response from Jennifer S | Reviewed this property |
Yes as well as a full bar.
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